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Timber Ridge Lodge & Waterpark

1,286 reviews
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Traveller (292)
Room & Suite (310)
Pool & Beach (52)
Overview
  • Excellent51%
  • Very good31%
  • Average9%
  • Poor5%
  • Terrible4%
Travellers talk about
“lazy river”(134 reviews)
“water park is”(88 reviews)
“full kitchen”(122 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.5 Star Hotel
All hotel details
Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,286)Write a Review
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Traveller rating
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Show reviews that mention
All reviewslazy riverwater park isfull kitchenbedroom suitetoddler areaolder kidsbbq restaurantwaterpark areabig slidespetting zoogrand genevayellow slidewisconsin dellsactivity roompony ridesdining tablehot tub
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491 - 495 of 1,282 reviews
Reviewed 22 February 2015

So many good reviews, why? Timber Ridge needs to update their customer service policies, their rooms and their lifeguard's equipment (duct tape,really?) also, the pool police who search guest's bags for forbidden snacks, juice, etc. To be fair, we bought food at the pool cafe...More

1  Thank Looking2Relax2017
Response from Kevin K, General Manager at Timber Ridge Lodge & WaterparkResponded 5 March 2015

Looking2Relax2014~ Please accept my sincere apology that you did not feel welcomed during your recent stay. It is always our priority to make sure each guest is warmly welcomed and provided with exceptional customer service. I am sorry this was not your experience. Due to...More

Reviewed 22 February 2015

Just got back from a weekend at Timber Ridge Waterpark. The room was a nice size and there were two T.V.s in the unit. The suite also had a kitchenette which was really helpful. Water park was nice, hot tub was nice and warm. Our...More

Thank salukisue
Response from Kevin K, General Manager at Timber Ridge Lodge & WaterparkResponded 5 March 2015

Salukisue~ I am happy to read that you enjoyed the accommodations, waterpark and activities here at Timber Ridge Lodge. We do have something for everyone in the family and I am delighted that your son had a great weekend! I hope you will visit again...More

Reviewed 19 February 2015

Timber Ridge is very nice for what it is. Our kids are 4.5 and 2.5 years old - so they are too young for the big resorts in the Dells. The waterpark is great for young kids with a large kiddie area. Best of all,...More

2  Thank Aaron A
Response from Kevin K, General Manager at Timber Ridge Lodge & WaterparkResponded 5 March 2015

Aaron A~ Thank you for your detailed review. I am glad that your family had a wonderful time at Timber Ridge Lodge. I appreciate your continued loyalty and look forward to having you back in the future. ~ Kevin

Reviewed 19 February 2015

Our second visit to Timber Ridge was just as good as our first. Rooms and water park are clean and staff is friendly. Perfect getaway for families, especially with younger children. Only complaint I have is that there are not enough water tubes suitable for...More

Thank Maria M
Response from Kevin K, General Manager at Timber Ridge Lodge & WaterparkResponded 4 March 2015

Maria M~ Thank you for your loyalty to Timber Ridge Lodge. I am happy that your second stay was as memorable as the first. After reading your review I had my waterpark staff do an inventory of the tubes suitable for younger children. We will...More

Reviewed 19 February 2015

We bought tickets for a day at the Timber Ridge water park during our stay at the Grand Geneva. We took the super convenient Trolly over to the water park from our hotel, and were very excited to spend the entire day swimming and playing....More

1  Thank Amy R
Response from Kevin K, General Manager at Timber Ridge Lodge & WaterparkResponded 4 March 2015

Travelgrl72~ Thank you for taking the time to comment on your recent visit to the waterpark at Timber Ridge Lodge. Please accept my apology for your first impression of Moose Mountain Falls. The inside temperature of the waterpark is kept at 85 degrees at all...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Spa
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room Service
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Spa
Hot Tub
Golf Course
Heated pool
Indoor pool
Outdoor pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$183 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Lake Geneva
#2 Family Hotel in Lake Geneva
#4 Romantic Hotel in Lake Geneva
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$183 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Lake Geneva
#2 Family Hotel in Lake Geneva
#4 Romantic Hotel in Lake Geneva
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (292)
Room & Suite (310)
Pool & Beach (52)
Dining (33)
Amenities (101)
Family and Play Areas (3)
Questions & Answers
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Jesus T
16 August 2017|
AnswerShow all 6 answers
Response from montana3620 | Reviewed this property |
The room we stayed in did have a jacuzzi. I believe most do but I would confirm with the hotel
0
Votes
Danielle K
3 August 2017|
AnswerShow all 2 answers
Response from montana3620 | Reviewed this property |
We were there in June 2017 and had s great stay. The room was clean and the staff treated us with kindness and respect. I wouldn't hesitate to book another stay there.
1
Vote
wandrey
27 July 2017|
AnswerShow all 2 answers
Response from Irene K | Reviewed this property |
Yes, they will give you the wristband when you arrive. There are lockers where you can put your stuff, but I just kept everything in the car. We were lucky, when we got there early, they said our room was ready, so either... More
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Room Tips
"Two bedroom units are a bit awkward if multiple families are sharing a room...second bedroom is an open loft."
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"big and have tons of room..upper floor will help on noise"
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"4th floor lofts are nice."
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"All rooms are the same layout. Lower floors are closer to the pool. The lobby is on the second floor and..."
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