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Madison Marriott West

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350 Reviews from our TripAdvisor Community

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There are newer reviews for Madison Marriott West
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Showing 348: English reviews
Las Vegas, Nevada
Reviewed 26 July 2016 via mobile

So nice to be pampered at a Marriott after a road trip. Out of the four nights at inns, this was a pleasant change. Full service with a restaurant, close to shopping, shuttles and the famous Marriott bedding and service. Ahhhhhh! Nice! Did internet shopping on Marriott.com and got the Best Rate. Staff was fantastic.

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Thank Ritaalleyne
Minneapolis, Minnesota
Reviewed 25 July 2016

Only word to describe it - gross. Room was musty and smelled like dirty socks. Toothpaste in sink and mold in shower/bath. Front desk staff incredibly slow. Computers down followed by mass confusion. Half hour just to check in. Will never stay here again. Many other properties much better in Madison. Needs a complete renovation including computer system.

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Thank nowayhome2016
Balsam Lake
Reviewed 24 July 2016 via mobile

Just returned from another work conference held at the Madison Marriott West and extremely pleased. Great rooms; nice lounge; staff are so accommodating. Our meals catered by the hotel were delicious and can't think of one additional thing we needed and didn't have. Definitely great place to stay for personal/family as well!

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Thank LoriMBalsamLake
Chicago
Reviewed 24 July 2016 via mobile

This hotel was built around a large rectangular central atrium. Although impressive to look up at, noise really travels as a result of this structure. For example, there was a wedding here last night and from our room on the 4th floor with the door closed and tv on you could hear still hear people yelling and laughing in the...

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Thank chuchee
Benjamin B, Front Office Manager at Madison Marriott West, responded to this review

Thank you for sharing your comments about your stay. I am glad you enjoyed the buffet and pool, and we are looking into the noise issues so this doesn't happen again to the next guest. All feedback is important to us, and we will use it to fine tune our operations.

Boston, MA
Reviewed 22 July 2016

Stayed here twice while visiting a vendor, and stayed on the vendor rate. Was given a breakfast coupon for free breakfast each day -- on the second stay, didn't know that was a "thing" until then. When I checked in the second time, the evening manager looked harried: tie was askew, seemed to be interrupting him. Housekeeping seemed to do...

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Thank DieselDad
Benjamin B, Front Office Manager at Madison Marriott West, responded to this review

Dear Guest, Thank you for sharing your feedback. All feedback is important to us so that we can fine tune our operations as needed. We will look into the housekeeping service to see where the breakdown was so that it doesn't happen again. Thank you again for your comments, and we appreciate you staying with us. Ben

Reviewed 20 July 2016

Nice lobby, plenty of parking. The fitness room is small as well as indoor pool. Room was large, clean & nicely furnished. Area around the hotel has a few restaurants & several other chain hotels. WiFi worked fine.

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Thank John S
Boulder, CO
Reviewed 14 July 2016

The room was roomy, comfortable, and spotlessly clean. The toiletries were of decent quality and they provided lotion as well as shampoo and conditioner. The towels were of good hotel quality and not overly scratchy. Only two things prevented me from giving the hotel 5 stars. There is no refrigerator in the room. In my opinion a fridge is an...

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Helpful?
Thank emilyg28
Benjamin B, Front Office Manager at Madison Marriott West, responded to this review

Dear Guest, I am sorry to hear that you are unable to give our hotel 5 stars. We are looking into getting refrigerators for all of our rooms in the near future. We do have some that are available for use upon request. We do also have lighter blankets available. I am sorry if you were told otherwise. Your feed...

Londonderry, New Hampshire
Reviewed 12 July 2016

Like a lot of other near road warriors I stay at a LOT of Cookie Cutter Courtyards. I stopped reviewing them. Thats the point they are all good...you know exactly what to expect...and they deliver every time. The Courtyard Madison-West was full so I stayed at the Marriott-West a few miles away. The person that stayed in the room before...

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1Thank jimmalb
Benjamin B, Front Office Manager at Madison Marriott West, responded to this review

Dear Guest, I am sorry to hear about your recent experience at our hotel. We strive to leave our guests 100% satisfied, and we clearly missed the mark with you. We are looking into the circumstances behind your stay so that we may fine tune our operations so this does not happen to the next guest. Thank you Ben

Saint Francis, Wisconsin
Reviewed 12 July 2016

I was attending the Zentangle Art Expo July 7-July 9, 2016 being held at this hotel, and our group had reserved a block of rooms for attendees. Check-in was very pleasant and I was able to get into my room early. Very nice valet unloaded my car and took my luggage to my room. Same thing with check-out. My room...

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Thank Hyancinth
Reviewed 11 July 2016

The service at the Madison Marriott West was impeccable. Check in was smooth. I called the front desk to get a suggestion for a place to eat, and they were spot on. I stopped at the Lobby bar and purchased a nightcap. Service was fast, the drinks were good. Our stay was comfortable, quiet, clean and hassle free.

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Thank Patti S

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Falling Water Cafe
Cuisines: American, Bar, Seafood, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge

Additional Information about Madison Marriott West

Address: 1313 John Q Hammons Dr, Middleton, WI 53562-3502
Region: United States > Wisconsin > Middleton
Price Range: $156 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Madison Marriott West 3.5*
Number of rooms: 292
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Also Known As:
Marriott Madison West Hotel Middleton
Marriott Hotel Middleton
Marriott Middleton
Middleton Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Madison Marriott West staff and other travellers.
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Questions? Get answers from Madison Marriott West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel was a near-private experience on a Monday evening. Quiet and not crazy busy”
 of 5 bubbles Mrlene4, 13 Oct 2016 | Read review
“ask not to be next to the elevator.”
 of 5 bubbles didoslady, 30 Aug 2016 | Read review
“if you want quiet, make sure you ask for a room away from the elevator.”
 of 5 bubbles johnkL9647QO, 23 Aug 2016 | Read review
“Corner rooms are quiet. Gym is very small. Breakfast is basic and yummie.”
 of 5 bubbles q8werty, 10 Aug 2016 | Read review
“bring your own cleaning supplies”
 of 5 bubbles jimmalb, 12 Jul 2016 | Read review
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