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BEST WESTERN Resort Hotel & Conference Center

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BEST WESTERN Resort Hotel & Conference Center
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220 Reviews from our TripAdvisor Community

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Showing 215: English reviews
South Range, Wisconsin
Reviewed 8 May 2016 via mobile

We stayed at the hotel for two nights.It was very cheap($151). It was also very pleasent and the staff were very nice and helpful. The rooms were clean as well as the lobby and pool area. The breakfast was pretty good, 4/5 maybe. I would definintly like to see a bigger bathroom/bathroom area but otherwise it was good. I would...

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Helpful?
Thank tanderson15
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

Thank you for giving us a great review from your recent. I am very happy to see that you enjoyed your stay with us and will reccommend us. We also hope to see you again if you are in our area!!

Aurora CO, United States
Reviewed 2 May 2016

Great room, very clean, spacious and modern. The hotel was clean, quiet and the staff was very nice. The hotel is well managed and I recommend a stay to anyone for business or leisure. It is apparent the management and staff take pride in their hotel and operations.

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Helpful?
Thank Jeff S
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

First let me thank you for taking the time to review your stay and for the awesome 5/5 review!!! I am so pleased to see that you enjoyed your stay with us and will recommend us.

Fargo, North Dakota
Reviewed 26 April 2016

This hotel was easy to get to. Easy check in and we ended up staying an extra night without any issues of a stay over. The staff was courteous, helpful and housekeeping left a hand written note (it was nice over a pre-printed card) in the room. The room itself was larger than I expected and the decor was taken...

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Helpful?
Thank tanyainwisconsin
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

Thank you for your excellent review and positive feedback. We are thrilled that you will continue to choose us for your lodging needs during your visits to Portage. We look forward to seeing you again on your next stay!

Two Rivers, United States
Reviewed 8 March 2016

Enjoyed a relaxed environment with clean and comforting rooms. The amenities are very nice with extremely helpful and happy employees. Breakfast was warm and satisfying with plenty of choices. The fitness center was clean with nice equipment and the pool was very warm and inviting. I enjoyed my home away from home.

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Helpful?
Thank Julie R
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

Thank you for the awesome review and for taking the time out of your schedule to write it up!! I am glad that you enjoyed everything we offer at the Best Western, and we hope to see you back again when you are in the Portage area!!

SPRINGFIELD
Reviewed 1 March 2016

The stay was great from beginning to end. We stayed at another property just built, in the area and it was terrible. We were hoping this would be different. We were so glad this was our choice. We will never look at any other hotels in the area. This will be our on-going choice.

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Helpful?
Thank MIKE T
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

Thank you for taking the time to give our hotel an awesome review!! We are so happy to hear that you enjoyed your stay and that we are your choice when coming to the area!! We look forward to seeing you again, when you come to Portage!!

Reviewed 7 February 2016 via mobile

Stayed here for ski race weekend - full hotel - room etc are good - would have had no complaints but the heater wasn't working. First night with my 11 year old son cuddling for warmth. A very thin blanket on the bed. We had to leave very early so got back on Saturday and room was cold. They came...

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Helpful?
Thank decosissy
BW_Manager20, General Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

I do apologize for the heater issue. Being that it was cold the first night, it should have been brought to the attention of the front desk, then maintenance could have fixed it. As soon as you brought it to our attention, you were moved to a room with a working heater, possibly inconvenienced but since it was not brought...

Milwaukee, Wisconsin
Reviewed 25 January 2016

I was at the Best Western for a ski event. The room was clean, everything worked. Breakfast was good. Never spoke to any employees except on check in. All was well. No issues! Suzy's steak restaurant across the parking lot was very handy.

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Thank Woody_Boater
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

Thank you for taking the time to review your recent stay with us. I am happy to see that you were satisfied with your stay, and will return.

Racine, United States
Reviewed 25 January 2016

We stayed at the Best Western overnight for our ski trip. The staff was very nice and the hotel clean. We brought our own food and were able to store it in the fridge in the bedroom. The people at the counter let us eat at the cafeteria at night and we could use the microwave there. We will definitely...

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Helpful?
Thank Emilie V
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

Thank you for giving us a review of your recent stay with us, we appreciate the feedback. I am happy to see that you were able to take advantage of the breakfast area for gathering for dinner, and did not have to stay in your rooms. We hope to see you again if you are in our area.

Wisconsin
Reviewed 24 January 2016

I was at the Best Western because of a ski fest at nearby Cascade Mountain. I was registered for two night but injured my knee on Saturday. I checked out of the hotel before 4:00 PM and never used the room but they still charged me for the second night and did not care that I had to leave early...

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2Thank wcz781941
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

I do apologize for the issue with the check out, however since the room had been rented the night before, and housekeepers were already gone, we were unable to resell the room, and it is the policy to charge for this. However I will refund half of your charge for the Inconvenience this caused you. I do hope your knee...

Chicago
Reviewed 6 January 2016

Room was decent. However, our heating system did not work. A staff member came in and it took about about 30 minutes for us to get "warm" air. The first minutes it was ice cold air (We stayed during winter, so heat is a must!). The heating system still did not work properly. Room was not heated. Room was clean....

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1Thank Veronica C
BW_Manager20, Manager at BEST WESTERN Resort Hotel & Conference Center, responded to this review

Veronica, I first would like to thank you for giving a review of your stay. I do apologize for the heating unit not working. I will make sure maintenance is aware of the problem and get it fixed, the heaters are on a Energy Efficient timer, so when you enter the room it will come on and yes it was...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about BEST WESTERN Resort Hotel & Conference Center

Address: 2701 County Road CX, Portage, WI 53901-9268
Region: United States > Wisconsin > Portage
Price Range: $96 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Resort Hotel & Conference Center 2.5*
Number of rooms: 100
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Also Known As:
Portage Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Resort Hotel & Conference Center staff and other travellers.
5 questions
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3 months ago
Villa Park, Illinois
4 months ago
Wausau, Wisconsin
over a year ago

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Questions? Get answers from BEST WESTERN Resort Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be Careful Parking Your Car Due to the Swallows Making Mud Nests on the Walls of the Hotel.”
 of 5 bubbles chibearbob, 15 Aug 2016 | Read review
“I took the ground floor and probably got a handicapped bath. This made it harder to wash my hair and face.”
 of 5 bubbles I7714UTwilliamc, 17 May 2016 | Read review
“Always checks under the sheet and between the mattress and box spring for bed bugs”
 of 5 bubbles Asyngin, 29 Dec 2015 | Read review
“stay on 5th floor”
 of 5 bubbles Manny965, 20 Dec 2015 | Read review
“All floors seem pretty quiet”
 of 5 bubbles 407jamilahr, 12 Nov 2015 | Read review
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