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Grand Lodge Waterpark Resort

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267 Reviews from our TripAdvisor Community

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Showing 263: English reviews
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Parkers Prairie
Reviewed 1 week ago

We arrived and they did not have our reservation, I had the confirmation in hand. Then told they room we booked for 6 was not available. Offered a suite that sleeps 4 instead, which is what we took. Loose term for suite, it had a fireplace and massage chair. Then were offered free breakfast buffet, but had already scheduled a...

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Helpful?
Thank TigerIverson
Neenah, Wisconsin
Reviewed 3 weeks ago

The Grand Lodge Waterpark Resort is the perfect destination for families with small children. The pool area is not overwhelming like other waterparks. Our children (ages 5, 3, 1) played in the pool area safely the entire time! The lifeguards are very serious about their jobs and pay very close attentions to the area they are monitoring. The food is...

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Helpful?
Thank WIfamilyof5
Janae T, Guest Relations Manager at Grand Lodge Waterpark Resort, responded to this review

Hello WIfamilyof5, Thanks for taking the time to share your experience here at the waterpark resort. I am glad to hear you enjoyed your stay and find our resort to be a perfect destination for a family like yours. We apologize for the incident in the pool and thank you for your patience and understanding while we took care of...

Reviewed 3 weeks ago via mobile

My family lives in the area and I've always enjoyed this indoor water park so we made it part of this year's spring break plans. Unfortunately, a child had an accident in the kiddie pool and because it is interconnected with the lazy river and the larger slides, they were shut down from the time we got there at 3:30pm...

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Helpful?
Thank nflladyfan
Janae T, Guest Relations Manager at Grand Lodge Waterpark Resort, responded to this review

Dear nflladyfan, We apologize for the inconvenience that was caused by having to shut down the waterpark during this incident. Unfortunately, as this was out of our control, we made sure to take the best precautions possible in order to keep all of our guests safe. We do appreciate your patience and hope that you will bring the kids back...

Reviewed 21 March 2017 via mobile

My boyfriend and I took our kids here for St.Patricks day weekend. Very impressed with our room! I wasn't expecting it to be so big! We had the double Queen room with pull out couch. Front desk and housekeepers were very friendly. Even talked with one of the housekeepers in the hall for a bit while getting some clean towels,...

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Helpful?
Thank Danalynnk78
Janae T, Guest Relations Manager at Grand Lodge Waterpark Resort, responded to this review

Danalynnk78, Thank you for sharing your feedback. We are happy to hear that all of our staff was friendly and accommodating during your St. Paddy's stay! We appreciate your patience during the downtime of the waterpark. Unfortunately, these incidents do happen and we want to make sure to take full action in returning the waterpark to a safe environment for...

Reviewed 19 March 2017

Everyone had a great time. It was 3 generations on this trip and the water park was great for everyone. The people were nice and helpful. The room was nice, we had the room with 2 queen bed and a hide a bed and loft, but it would have been better if one bed and one tv were upstairs.

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Helpful?
Thank Balinda B
Janae T, Guest Relations Manager at Grand Lodge Waterpark Resort, responded to this review

Balinda, thank you for choosing Grand Loge Waterpark for your recent trip! We are happy to hear that you your 3 generations of family had a great time and created some new moments to remember!

Reviewed 13 March 2017

Stayed at this hotel over spring break with my family. The kids had a ball in the waterpark and with ages ranging from 1-11, they all found something to keep them entertained. The park was clean and well staffed. However, the rest of the staff was no where to be found! The front desk was always empty, the restaurant servers...

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Helpful?
Thank happypipes
Janae T, Guest Relations Manager at Grand Lodge Waterpark Resort, responded to this review

Happypipes, thank you for taking the time to leave a review. We are happy to hear that you and your kids had a great time at the waterpark! Service and guest experience are a main focus of ours at Grand Lodge so I am sorry to hear that you did not see very many staff members, we always want our...

Wittenberg, Wisconsin
Reviewed 13 March 2017

My husband and three boys went there yesterday,Sunday, March 12, 2017, to kick off my kid's Spring Break week. Wanted to stay one night and enjoy the water park. We checked-in at 1:30 pm, was informed the water park and arcade are only open until 6:00 pm and closed until Thursday. Imagine our huge disappointment! We live 20 minutes from...

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1Thank Tilly818
Janae T, Guest Relations Manager at Grand Lodge Waterpark Resort, responded to this review

Tilly818, I sincerely apologize that our waterpark hours were not extended during your stay. We try to accommodate as many area school spring break schedules as we can and hope that you take advantage of the free wristbands in return and maybe save them for a rainy day! We also thank you for your feedback in regards to the grill...

Manitowish Waters
Reviewed 10 March 2017

The rooms were large, clean and updated. The waterpark wasn't super packed even though it was definitely busy. Their employees do a little bit of everything. Great staff. Ashley D totally saved the day for check in and by being an awesome bartender for us as well. She's fast, efficient, super friendly and irreplaceable!

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Helpful?
Thank Carrie M
Mc, Iowa
Reviewed 13 February 2017 via mobile

A great family getaway voted by my son as "his most favorite place to go!" We get the bunk room...so fun for the kids and nice for mom and dad to be close, yet in our own space. There is complimentary breakfast if you stay Monday-Friday, which was very nice. The waterpark seemed appropriately staffed, except when there was an...

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Thank luv4aspen
Reviewed 2 February 2017

I stayed at Grand Lodge as a weekend get away with my bridesmaids, and we all had a blast! As a SmartTraveler Rewards Member I got an upgrade in my room as well. The staff was very attentive and helpful the entire time. The waterpark had an amazing hot tub and lazy river. Even better was that there were a...

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Helpful?
Thank Chelsea M
Janae T, Guest Relations Manager at Grand Lodge Waterpark Resort, responded to this review

Chelsea, Congrats on your recent/upcoming wedding! We are happy to hear you and your guests enjoyed a weekend getaway! A rewards member upgrade is a great addition! Thank you for your recommendation and for choosing to stay with us. Come back and join us again soon.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Grand Lodge Waterpark Resort is a hotel located just outside of downtown Wausau, WI in the cozy neighborhood of Rothschild. The hotel is located near the Granite Peak Ski Area and has a reputation as one of Wausau's best hotels. The hotel offers everything that you need for a pleasant stay, including cozy rooms,food service, and Internet access. Our hotel is a unique destination with a "Northwoods" themed decor that is suited for business and pleasure alike. The Grand Lodge is home to one of Wisconsin's most exciting waterparks - Logger's Landing. This 50,000 square foot fun zone is full of excitement and adventure for the entire family. The Grand Lodge is one of the area's premier hotels. ... more   less 

Additional Information about Grand Lodge Waterpark Resort

Address: 805 Creske Ave, Rothschild, WI 54474
Region: United States > Wisconsin > Rothschild
Price Range: $147 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Lodge Waterpark Resort 3*
Number of rooms: 139
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Also Known As:
Grand Lodge By Stoney Creek Hotel Rothschild
Hotel At Cedar Creek
Lodge At Cedar Creek
At Cedar Creek Rothschild
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Questions & Answers

Here's what travellers have asked, with answers from Grand Lodge Waterpark Resort staff and other travellers.
5 questions
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Questions? Get answers from Grand Lodge Waterpark Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard views are nice!”
WIfamilyof5, 1 Apr 2017 | Read review
“If you get a chance to try a suite, do it!”
286chelseam, 2 Feb 2017 | Read review
“Ask for a room away from any wedding parties or other large groups.”
MoparMan77, 30 Jan 2017 | Read review
“Expanded King with Bunk Beds was a great choice for our family.”
KHel35, 29 Aug 2016 | Read review
“Our room was 58, very nice room.”
pocketmama56, 23 Aug 2016 | Read review
5 of 5