Overall the experience was a nice getaway with the family. When we arrived the condo temperature was 48 degrees. In the middle of winter with two small children, this was very, very cold. It took several hours for the temperature to get to even 60 degrees. Other than that…
We stayed in one of the 4-bedroom villas. The villa was very nice, clean and fit our group of 6 adults and 6 children well. We have alot of fun in the waterpark. The grandkids age 10 to 6 months old loved it. We brought food in crockpots to eat in the room, it worked out…
Friendly staff and very accommodating. This was our 4Th stay and we will go back again. Easy to get to and the Sunday brunch was good and very reasonable. We take our family every year as a Christmas gift
The presidential suite is not worth the price. The waterpark was good. Be careful walking in the waterpark the floors are extra slippery. I fell walking to the arcade. The grandkids liked the slides and wave rider. The check in people were very nice and helpful.
You will be charged many extra fees when you gets there. The rooms are falling apart and dirty. Very stingy on handing out extra towels and blankets. Numerous things broken in the waterpark. The restaurants are not kid friendly and overpriced.
"Be cautious with everything."
"Lake Michigan views with a patio are worth it in good weather"
"Definitely request an upper floor."
"Request a 2 Bedroom Villa close to the Waterpark entrance...."
"book a room with the lake view. There are 2 wings of the hotel, the waterpark is located on the end of the first floor of one the wings."