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Had a regular room reserved. AWFUL! Smelly, old dirty, dingy, banged up furniture. Was able to upgrade to a suite (use AAA discount). Recently remodeled. VERY large! Fridge, micro, dinning area, living area, master suite w very large bath w/whirlpool. Exra large shower. Clean! Would...More
Thank Michael R
Response from Susan C, Manager at St. Croix Casino & Hotel Turtle LakeResponded 5 weeks ago
It is a nice casino not too big not too small. And as most casinos, its a little smoky but not too bad. Lots of slots and I liked the nickel and dime options to play on the slot machines. Didnt win anything, but thats...More
Response from Susan C, Manager at St. Croix Casino & Hotel Turtle LakeResponded 19 June 2017
Thank you so much for your review! We appreciate your comments.
First time visit and really enjoyed our time there. What a nice place. My only complaint was the level of smoke in the place. While this is expected, I do think some improvement could be made. Slots were fun and enjoyed time at the craps...More
Thank Connie P
Response from Susan C, Manager at St. Croix Casino & Hotel Turtle LakeResponded 12 May 2017
Thank you for your review. We encourage and appreciate all comments that will help us create a better gaming atmosphere for our guests.
The rooms are just average but they are clean and the staff there is always very friendly and helpful. The biggest reason we stay there is because it is walking distance from the casino or they do have shuttles if the weather is not good.
Haven't stayed here in many years. Genuinely surprised with the updates in the room- bedding, curtains, TV stand/hides the mini fridge/dresser. I loved the bed until I pulled the covers back and realized the comfort was in the comforters (if we need to stay again...More
Thank Lillena M
Response from Susan C, Manager at St. Croix Casino & Hotel Turtle LakeResponded 23 March 2017
Thank you for your review. We continually work to make improvements at our hotel and gaming properties. Your comments will be forwarded to Hotel management.