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Crowne Plaza Milwaukee West Hotel

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Crowne Plaza Milwaukee West Hotel
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447 Reviews from our TripAdvisor Community

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Showing 442: English reviews
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Wisconsin Rapids
Reviewed 4 days ago NEW

Very nice, clean place. Gave a 4 star because we didnt know we had to pay at least 150 for breakfast which in most hotels it comes with it. There was a stain in our room didnt bother us just unusual for such a clean place. Pool was small which I can see it being crowded but lucky us it...

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Thank Pa T
Milwaukee, Wisconsin
Reviewed 1 week ago via mobile

Very nice hotel ! Great Front Desk lady named Rachel! Super awesome that the pool is open 24hrs . It was clean and comfortable! Tried the food from the restaurant and it wasn't that bad . The kids mac and cheese was disgusting tho !

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Helpful?
Thank paigexoxo19
Yacoub K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear paigexoxo149, Thank you for the 5 star review! We are happy to see that Rachel was able to make s good impression on you. It is great to hear that you enjoyed the amenities that we offer. Regarding your restaurant experience, your comment has been noted. Again thank you for your review and we hope to see you again...

Saint Paul, Minnesota
Reviewed 2 weeks ago

Making a reservation over the phone to verify the online rate took about 15 irritating minutes as the gentleman repeatedly gave the sales pitch for their IHG rewards club which I repeatedly declined but was signed up for regardless,. The employee working off a script couldn't seem to freely converse. At check in 3 employees were training one new employee...

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Helpful?
Thank Jill M
Yacoub K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Jill, Thank you for taking the time to write your review. We would first like to apologize for the unpleasant experience that you had at our hotel. Our guests are very important to us and we take every comment very seriously. We apologize about the wait times that you had faced while booking your reservation and during the check...

Reviewed 2 weeks ago via mobile

The customer service was excellent! Rachel was wonderful and very informative. Please give her a raise...plz and thank you. I have stayed at the Crowne Plaza in Chicago and the experience was the same. Whatever you guys are doing keep it up! Kimberly Curtis

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Thank Kimberly C
Yacoub K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Kimberly C, Thank you so much for the great review! We are so happy to hear that you enjoyed your experience at our hotel. It is great to see that Rachel was wonderful and informative for you. She is a consistent impact at our hotel and is very important part to our front desk team. Again, we appreciate the...

Chicago, Illinois
Reviewed 2 weeks ago

I've been traveling to Milwaukee work work for over three years, and there is no better place to stay than the Crowne Plaza! While the amenities are great (nice gym, great food, comfortable rooms), the best part about this place is the people that work there. Rachel, PJ, Justice, Jacob, Gary, Ben, Jason, Amani, Pachan, Sam (I feel terrible for...

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Helpful?
Thank Bob E
Yacoub K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Bob E, We are so happy to hear that you would give us 6 stars if you could. You have always been, and will always be, welcomed here. I can tell you first hand that every associate looks forward to you arriving at our hotel. We definitely love being here and interacting with all of our guests, especially our...

Baraboo, Wisconsin
Reviewed 2 weeks ago

When we got there on Friday evening and checked in the front desk was nice to check us in and asked us why we were staying. Next, we got a great room which was on the 5th floor, and the Crowne Plaza had a swimming pool, and a weight room opened 24hrs so that's Awesome. Then, we ate dinner and...

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Helpful?
Thank coach2226
Yacoub K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear coach2226, Thank you for taking the time to write your fantastic review! We are so glad to hear that our staff and services were all up to your accommodation needs. It is always a great feeling hearing that our guests enjoyed their experiences with us from the moment they walk in the door to the moment the leave. To...

Mount Horeb, Wisconsin
Reviewed 2 weeks ago via mobile

Hotel Is nice. But the beds are very uncomfortable. And the room had a musky smell to it. Location is nice. Pool is small. Not sure I would stay again because had a hard time sleeping because of beds.

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Helpful?
Thank mtan0205
Yacoub K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear mtan0205, Thank you for taking the time to share your experience at our hotel. We are very sorry to hear that you did not enjoy your overall experience with us. We would like to know more about why you did not like our beds, as they are the most important feature in our rooms. Please feel free to reach...

Reviewed 2 weeks ago via mobile

Justice was very helpful in check-in . We had emergency at home and had to get a room. She was very professional and explained everything. She was pleasant and her calming customer focused guidance helped take our mind off of the emergency. We felt very comforted and will recommend your place to friends family and Company!

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Helpful?
Thank Carla B
Yacoub K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Carla B, Thank you so much for taking the time to write your review. We are so pleased to hear that Justice was able to make you feel at home and comforted form the moment you walked in the door. Though she is a new member to our team, Justice has become a valuable asset to our hotel. Again...

Reviewed 3 weeks ago via mobile

I travel every other week for work and I always choose this hotel because the staff is always very nice, personable, and accommodating! The hotel is very clean and just minutes away from anything you ever need! The beds are extremely comfortable and there is a great restaurant and bar conveniently located onsite as well! You won't regret staying here!

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Helpful?
Thank Kara P
Yacoub K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Kara P, Thank you for taking the time to write your review. We are so happy to hear that you were able to enjoy your experience with us. It is always great to hear that we become the hotel of choice for guests. We hope to see you again soon on your next visit to our hotel.

Joliet, Illinois
Reviewed 3 weeks ago via mobile

The hotel and staff were very nice. The hotel is about 15 to 20 minutes drive west of downtown Milwaukee. The on-site restaurant was convenient and good. The room itself was very nice. The purpose of my visit this time was to attend the World of Wheels show at the Wisconsin State Fair venue, of which my fiance was one...

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Helpful?
Thank Lisa R
Yacoub K, Front Office Manager at Crowne Plaza Milwaukee West Hotel, responded to this review

Dear Lisa R, Thank you for taking the time to write your review. We are happy to hear that you enjoyed most of your stay at our hotel. Unfortunately we are sorry to hear about the noise issue you had during your second night at our hotel. We always want our guests to be comfortable and well rested during their...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newest Hotel in Milwaukee Welcomes You Newly opened, the Crowne Plaza Milwaukee - Wauwatosa is a state-of-the-art, full-service hotel that offers you an ideal location with deluxe amenities. Our Wauwatosa hotel's location is just 15 minutes from the General Mitchell International Airport (MKE).Just 10 minutes west of Milwaukee in Wauwatosa, our hotel is set within the Milwaukee County Research Park and is within walking distance of GE Healthcare and United HealthCare. Convention facilities are a short drive from our hotel in Metro Milwaukee, including the Wisconsin Exposition Center and the Midwest Airlines Center. Our Milwaukee accommodations are in close proximity to the Medical College of Wisconsin, Children's Hospital of Wisconsin, and the Milwaukee Regional Medical Campus.Leisure travelers lodging in our Wauwatosa hotel near Milwaukee know that they can shop at the Mayfair Mall, or spend the day at Miller Park, home of the Milwaukee Brewers. The Milwaukee County Zoo, located just a mile away, offers a day of family fun.Our hotel near Milwaukee features over 7,900 sq. ft. of meeting space, and our outstanding staff can assist you in planning any event. From our Sleep Advantage Program amenities to fine dining at our restaurant, we have the deluxe amenities you deserve when you travel. On your next visit to Milwaukee, see why the Crowne Plaza Hotel Milwaukee - Wauwatosa is the Place to Meet in Wisconsin. ... more   less 

Additional Information about Crowne Plaza Milwaukee West Hotel

Address: 10499 Innovation Drive, Wauwatosa, WI 53226
Region: United States > Wisconsin > Wauwatosa
Price Range: $141 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Milwaukee West Hotel 3.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Crowne Plaza Wauwatosa
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Milwaukee West Hotel staff and other travellers.
4 questions
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Crown Point, Indiana
over a year ago
Algonquin, Illinois
Fort Lauderdale, Florida
over a year ago

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Questions? Get answers from Crowne Plaza Milwaukee West Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For couples get the king size bed. So in love with it. Its a big bed with a lot of space in the room.”
 of 5 bubbles 982pat, 19 Mar 2017 | Read review
“There are other hotels nearby to choose from.”
 of 5 bubbles jillmG5082JI, 8 Mar 2017 | Read review
“If you have more than two people than ask for a larger room with more beds”
 of 5 bubbles coach2226, 5 Mar 2017 | Read review
“I've stayed in different rooms on higher floors and have never had a noise issue.”
 of 5 bubbles ddam0s, 20 Feb 2017 | Read review
“great restaurant”
 of 5 bubbles yaz888yaz, 14 Feb 2017 | Read review
5 of 5