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Chula Vista Resort

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Chula Vista Resort
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2,112 Reviews from our TripAdvisor Community

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Showing 2,098: English reviews
Jordan, Minnesota
Reviewed 1 week ago via mobile

Ok, first time I've ever stayed here, probably the last. Coming for my daughter's volleyball tournament. Check in time is 4 pm. Had one room for me and my daughter not playing, and the club had a suite for my wife(who was chaperoning) and rest of volleyball team Arrived a little before 4. Told single room wasn't ready and they...

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Helpful?
1Thank Rookercj
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Rookercj- We are so incredibly sorry about the delay getting into your room and the team's room. If here is anything at all we can help you with during the rest of your stay please do not hesitate to see the front desk or call guest services. Again, we are very sorry and we hope you enjoy the rest of...

Highland, Wisconsin
Reviewed 1 week ago

Got here about 5:30 thinking we would get right in our reserved room since check-in is at 4...WRONG...was told they would text us when our room was ready. Found a spot at the sports bar and got a mixed drink and a can of soda. $12. While talking to others in the bar it sounded like there were more rooms...

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Helpful?
2Thank Mimi19994
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Mimi19994- We are so incredibly sorry for the delay getting into your room. If we we can help you with anything st all during the rest of your stay please see the front desk or call guest services. Again, we are very sorry and we hope you enjoy the rest of your stay.

green bay, wi
Reviewed 1 week ago via mobile

This was our first stay at Chula Vista in the Dells. My wife and I arrived around 9 pm and check in was a breeze. Our room was in the condo portion of the resort and the room was large with sofa, coffee table and desk with nice tall ceilings making it feel even bigger. However the room seemed a...

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Helpful?
Thank pdubgreenbay
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

pdubgreenbay- Thank you for your feedback. We are currently in the process of renovating our rooms. We will pass your comments along to our management team. We hope you will stay with us again in the future.

Dubuque, Iowa
Reviewed 1 week ago

When booking we where debating on where to stay and we chose Chula Vista based on price. We stayed in a villa suite and the room was nice and clean. It had 2 queen beds and a pull out couch as well as a small kitchenette with a oven microwave dishwasher as well as cups plates bowls and silverware to...

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Helpful?
Thank Brian W
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Brian W- Thank you for your review. We are happy to hear you enjoyed your stay in our villas! We hope to see you back soon!

Reviewed 2 weeks ago

They tell you if you cancel in enough time they will give you a credit for a stay within a year. but they then claim that you never called and won't give you a credit. Plus their pool closes early many nights!!! Be AwARE!!!

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Helpful?
Thank Janel I
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Janel I- We are sorry to hear about the frustrations you experienced during your stay. Please do not hesitate to connect with us via email at info@chulavistaresort.com or by calling (608) 678-3119 if you would like to discuss your stay further. We hope you will give us another chance in the future.

Reviewed 2 weeks ago

The rooms are old and dimly lit. The bathroom was dimly lit with dirt and rust in the corners. The towels feel more like 10 grit sand paper. There are no desktop level plugs. All of the plugs are behind furniture and full. I had to pull out the night table between the beds and unplug the clock to find...

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Helpful?
Thank Brad A
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Brad A- We are sorry to hear about the frustrations you experienced during your stay. We are currently in the process of renovating our rooms. We will pass your comments along to our management team. We hope you will give us another chance in the future.

Reviewed 2 weeks ago via mobile

Not fancy or lovely in any way but will do for a nice family getaway for a few days... food not great other then kapinski bros chophouse pricey for folks staying in a mediocre resort. Water park meets needs of young children well up to say 10/11. Rooms nothing good or bad to say, they just meet our needs enough...

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Helpful?
Thank Barbie B
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Barbie B- It;s great to hear you enjoyed dining at Kaminski's Chop House and our indoor waterpark! We are currently in the process of renovating our rooms. We hope to see you back in the future!

Brillion, Wisconsin
Reviewed 3 weeks ago via mobile

I no longer run around for months spending a ton of money on my family for Christmas gifts that they may or may not enjoy. For the past few years I have been taking them for a long weekend to Chula Vista Resort where we stay in a condo, cook together, play games, bake Christmas cookies, watch football and, of...

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Helpful?
Thank Linda K
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

Linda K- Thank you for choosing Chula Vista Resort for your annual Christmas retreat! We are honored! It's so great to hear you and your family have such a great time staying with us! We look forward to seeing you again this year!

Minnesota
Reviewed 3 weeks ago via mobile

While the condos are very nice, the hotel rooms themselves would not pass muster at a Hampton Inn. Beds are broken down and in poor repair. And the price charged was ridiculous. The bar and restaurant were good (happy hour!!) and the Friday fish fry was a big hit with our group (go for the broiled!). The kids liked the...

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Helpful?
Thank FoodyGrande
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

FoodyGrande- We are currently in the process of renovating our rooms. We are happy to hear you enjoyed the condos, fish fry and waterpark! We hope you will decided to come back again in the future.

Minneapolis, Minnesota
Reviewed 3 weeks ago via mobile

We booked a hotel room here because my daughter was playing in the Dells Showcase volleyball tournament. We wanted to stay where the team was staying. We arrived Thursday and checked out Friday morning. Moved to the Springhill Suites for rest of tournament. Hotel is Very old and dumpy. Uncomfortable beds, not the friendliest staff and food was mediocre.

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Helpful?
Thank 523slp
Becky V, Guest Relations Manager at Chula Vista Resort, responded to this review

523slp- We're so sorry to hear you about your experience. We are currently in the process of renovating our rooms. We hope you will give us another chance in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965-9062
Region: United States > Wisconsin > Wisconsin Dells
Price Range: $189 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Number of rooms: 620
Reservation Options:
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Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Hotel Style:
#13 Top resorts Hotel in Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Chula Vista Resort staff and other travellers.
35 questions
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Questions? Get answers from Chula Vista Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another water park hotel”
 of 5 bubbles JerryK7, 4 Mar 2017 | Read review
“I prefer the river view.”
 of 5 bubbles CHADVG, 1 Mar 2017 | Read review
“If you want to spend the money and be off the main drag, ensure you have an updated room.”
 of 5 bubbles SisterMM, 28 Feb 2017 | Read review
“The higher the floor the better chance of a view of the water.”
 of 5 bubbles MarieParker, 27 Feb 2017 | Read review
“Rooms right off the stairwell made it easier to access the tunnel system to the water-park.”
 of 5 bubbles JulieH991, 24 Feb 2017 | Read review
5 of 5