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Chula Vista Resort

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2,042 Reviews from our TripAdvisor Community

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Showing 2,029: English reviews
Kenosha, Wisconsin
Level Contributor
2 reviews
Reviewed 31 August 2013

My family, friends and I stayed at the Chula Vista in a Condo Suite for the 2013 National American Miss Pageant in August. I was expecting it to be much better than it was for the price we paid. When we got there, the hotel screwed up our reservation and put us in a room that wasn't a condo, then... More 

Helpful?
Thank kacastillo39
Dan H, General Manager at Chula Vista Resort, responded to this review

Kacastillo39, Thank you for being with us while attending the pageant, I am sorry that portions of your stay were not appropiate for your stay. The feedback you provided is helpful for our staff and the items listed will be addressed. We look forwar to seeing you next year and we will keep you updated on our promotions throughout the... More 

Madison, Wisconsin
Level Contributor
5 reviews
Reviewed 29 August 2013

Stayed in the Condos- and they were great. I had never stayed in something that felt so upscale. They were large, clean and comfortable. The walkway to waterpark area was nice too. I had a hard time finding food by the condo areas. It would be nice if the area by the condo elevators had a better variety and was... More 

Helpful?
Thank 4Forever
Dan H, General Manager at Chula Vista Resort, responded to this review

4Forever, So glad you could be with us on your recent journey to Chula Vista and the Wisconsin Dells. The condos are great accommodations for the family, happy to see it worked out for you and your family. We hope to see you again soon, have a great fall. Regards, Dan Hoppe General Manager More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 August 2013

Purchased groupon at the last minute, I called them and was able to use it same day I purchased it, (for Tuesday and Wednesday stay ).the resort is very clean and well kept.the waterpark is just perfect for small kids like mine.the wave pool is perfect also for small kids, not scary for them and location of the wave pool... More 

Helpful?
Thank Mari727
Dan H, General Manager at Chula Vista Resort, responded to this review

Mari727, Thank you for being with us on your recent journey to the Wisconsin Dells. Glad to see you had a most enjoyable time. We do appreciate the feedback you provided, we are in the process of updating the hotel rooms. I do hope that we will be able to be of service to you again in the near future.... More 

West Allis, Wisconsin, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 August 2013

My wife found us a deal on Groupon for an overnight stay. We went here on 8-27-2013 for an overnight Wisconsin Dells trip that was a substitute for a closed Six Flags trip. I looked at so many negative reviews on here the day before that I was getting worried that we made a mistake. The good: The room was... More 

Helpful?
1 Thank James S
Dan H, General Manager at Chula Vista Resort, responded to this review

James S, Great to have you and your family with us this past week, possibly next time it can be longer. I do appreciate you taking the time to give feedback on your stay and that we will be seing you again in the future. Thank you and have safe travels, Dan Hoppe General Manager More 

Menasha, Wisconsin
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 August 2013 via mobile

We got a great package for a room in condo area. It was awesome. Huge to say the kesst. Two bedrooms. Two baths abd a jacuzzi. Full kitchen with everything just bring your groceries. Water passes were included along with some discounts. We did this a few years ago but this time decided on condo. Well worth it. Smaller water... More 

Helpful?
Thank BlutoDave
Dan H, General Manager at Chula Vista Resort, responded to this review

BlutoDave, Great to have you back with us and thank you for providing us feedback on your recent journey. We do take your feeback seriously for future planning and training. We look forward to being of service to you again in the near future. Regards, Dan Hoppe General Manager More 

Minneapolis, Minnesota
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2013

We, like many, got free passes at another hotel. For free, it did not disappoint. Staff was helpful, lifeguards were attentive and amenities were fine. I chose to bring two girls, 6 and 8 for a trip before school started. Tip for all parents: go during the week! We parked right at the gate, no lines on rides and the... More 

Helpful?
Thank bigrubbsurf
Dan H, General Manager at Chula Vista Resort, responded to this review

Bigrubbsurf, Nice to have you with us at Los Rios and we hope to be able to be of service to you for a future overnight stay. Thank you for your feedback and have a great fall. Regards, Dan Hoppe General Manager More 

Plainfield, Illinois
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 28 August 2013

Not to bad if you want to be shoulder to shoulder with people who are not even staying at the resort. The water park was so crowded and the water had so much chlorine in it that my eyes were burning and my nose. I wouldn't let my grandson put his head under the water for fear that the chlorine... More 

Helpful?
Thank blondie54-1
Dan H, General Manager at Chula Vista Resort, responded to this review

Blondie54-1, Thank you for taking the time to provide us feedback on your stay, I am glad to see overall you had a memorable time. I do apologize for some of the misteps you encountered these will be addressed. We look foward to being of service to you again in the future. Regards, Dan Hoppe General Manager More 

Omaha, Nebraska
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 August 2013

Stayed 3 nights at Chula Vista for a baseball tournament. Good location to access the sports complex and the kids had a great time at the waterpark and mini golf. Keep in mind that other hotels in the area issue Chula Vista waterpark passes to their guests so it is very busy at times. When we returned to the resort... More 

Helpful?
Thank Barb747
Dan H, General Manager at Chula Vista Resort, responded to this review

Barb747, Thank you for taking the time to give us feedback on your recent stay. We are in the process of upgrading the the hotel rooms so you will see a change on your next visit. We look forward to being of service to you again in the future and thank you for being with us. Regards, Dan Hoppe General... More 

Illinois City, Illinois
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 August 2013

To Dan Hoppe, His Management and His Staff, Thank you for making the weekend of my brother and his family and my family a great relaxing fun filled time! We reserved a two bed room condo that allowed the nine of us to rest, refresh, relax and recover from the five days in the Dells and at your attractions! We... More 

Helpful?
Thank MNDHunter
Dan H, General Manager at Chula Vista Resort, responded to this review

MNDHunter, So glad everything worked out well for you and your family for your Wisconsin Dells getaway. It sounds like you took advantage of all the ameneties the resort has to offer. Look forward to beign of service again, and have safe travels. Regards, Dan Hoppe General Manager More 

Madison, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2013

After staying in the dells at the Kalahari many times, we thought we'd try somewhere else this trip. On the bright side, the water park slides are nice, and comparable to the others in the area. But the lifeguards and rules are more layed back than any other water park we've ever stayed at. In my opinion, there are other... More 

Helpful?
1 Thank Travel374
Dan H, General Manager at Chula Vista Resort, responded to this review

Travel374, We appreciate you being with us on your most recent journey to Chula Vista and taking the time to provide us with your feedback. I apologize that we had some team members that did not meet the proper standards we have in place and your comments do becoem helpful in future training efforts. We hope to be able to... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Chula Vista Resort and Waterpark is a complete resort experience in Wisconsin Dells with over 200,000 square feet of indoor and outdoor waterparks. Luxury comes standard in all of our guest rooms, suites and condominiums. Bring your clubs and challenge yourself on our 18-hole golf course. At Chula Vista, we invite you to laugh harder, splash bigger, stay longer and vacation better at Wisconsin Dells' most complete family resort! ... more   less 

Additional Information about Chula Vista Resort

Address: 2501 River Road, Wisconsin Dells, WI 53965-9062
Region: United States > Wisconsin > Wisconsin Dells
Price Range: $169 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chula Vista Resort 3.5*
Number of rooms: 620
Reservation Options:
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Also Known As:
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Hotel Style:
#13 Top resorts Hotel in Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Chula Vista Resort staff and other travellers.
32 questions
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Questions? Get answers from Chula Vista Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room that is NOT by the woods in order to get a cheaper price”
 of 5 bubbles chicorico70, 27 Nov 2016 | Read review
“rooms by the elevator are noisy at night”
 of 5 bubbles familytraveler54485, 15 Nov 2016 | Read review
“Fireplace rooms usually have great views in fall”
 of 5 bubbles 193jeremyk, 1 Nov 2016 | Read review
“Don't go here!”
  • Spider on our wall of the room
  • Lady bugs all over the ceiling of our room
  • Lady bugs all over the ceiling of our room
  • Lady bugs all over the ceiling of our room
  • Lady bugs all over the ceiling of our room
  • Lady bugs all over the ceiling of our room
 of 5 bubbles MommySaver123, 25 Oct 2016 | Read review
“Choose a top floor room. Nice to be close elevator to the tunnel that goes to the water park.”
 of 5 bubbles UWPPioneer, 17 Oct 2016 | Read review
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