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Atlantis Waterpark Hotel & Suites

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Atlantis Waterpark Hotel & Suites
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442 Reviews from our TripAdvisor Community

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Showing 439: English reviews
Cornelius, North Carolina
Reviewed 4 days ago NEWvia mobile

...and it's like we never left. Warm greetings (the staff here is great), warm room, warm pools and a hot tub! My girls love coming here, it's definitely a family kind of place. It's a tad dated but it's our home away from home when we come to the Dells.

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Helpful?
Thank robsteck1
Jaymie B, General Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Thank you so much for your review. Repeat customers are the highest form of flattery. We are painting and recarpeting as you could see while here. Thank you for coming back it is much appreciated. Jaymie Brandt General Manager

Janesville, Wisconsin
Reviewed 4 weeks ago

When booking the room I was pleased with off season prices, I had a horrible experience with a rental car issue and had to call to ask about cancelling and reserving again a few days later. Kaitlyn answered the phone and was sweet and gracious and listened to my rental car saga with real empathy and said it was no...

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Helpful?
Thank shawnraymond481
Jenny O, Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Thank you so much for taking the time to leave such a nice review. We appreciate so much that you are able to give a shout out to so many of our wonderful staff!! I'm sorry you had some trouble to start with, but I am glad that we could put a smile on your face and make your stay...

Reviewed 4 weeks ago

my Room was on the 3rd floor I requested a balcony nice and clean love the inside pool with bar me and my husband went for a get away we loved it the food was good at the bar free breakfast in the morning next time we will bring kids they will love it

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Helpful?
Thank Rachel R
Jaymie B, General Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Thank you. We appreciate the feed back and cannot wait to see you in the future.

Reviewed 31 October 2016 via mobile

The room was ok. Bathroom smelled like urine. Staff was super nice and very accommodating. Water park was underwhelming. We chose not to eat onsite because breakfast was served poolside and it was too hot to be in there fully clothed.

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Helpful?
Thank Stephanie K
Jaymie B, General Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Thank you for your review. Please let us know of problems while you are here and we can rectify issues. Our waterpark is geared to little kids. We do offer a larger alternative at no extra charge. Hope to see you in the future.

Reviewed 27 October 2016

The Hotel was under renovations. They kept all 8 parties that were there on the 4th floor. There was not restaurant except for the week ends which weren't told about in advance. The rooms were small, toliets didn't work correctly had to flush twice. Hot water took 5 minutes to get through lines and then was lukewarm. Coffee machine was...

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Helpful?
Thank Kathleen C
Jaymie B, General Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Hello and thank you for your reviews. We take all into consideration and are sorry we didn't meet your expectations. Please try us in the future. There are many restaurants in town that deliver. Thank you for taking the time to review us.

Lake Geneva, Wisconsin
Reviewed 18 October 2016

I always try to book the Neptune Suites as they are very roomy and can sleep 6 very comfortably but it's usually only myself and my wife. We enjoy the large living room areas and openness. Not very impressed with what they call the mermaid suites which is a room with a King and a Jacuzzi. The pool areas are...

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Helpful?
1Thank superlean3
Jaymie B, Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Thank you for the review. We appreciate your business and look forward to seeing you in the future. We do offer a choice of 4 elevators if this helps you out at all. Thank you and see you soon.

Reviewed 2 October 2016

We had one of the 400 rooms and it was 2 queen beds and a bunk bed it was so nice... water park was straight across from the room which was so nice as I am battling major health problems. It was so wonderful since we have had a really horrible last few years with my health to just get...

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Helpful?
Thank Wozdav27
Jenny O, Manager at Atlantis Waterpark Hotel & Suites, responded to this review

First, I'm sorry that you have a tough few years. We appreciate your feedback, and we really wish you would have said something to us during your stay so we could address your room specifically. We are undergoing a remodel are various parts of the hotel, and we have not found large sources of mold anywhere. Please call us and...

Reviewed 22 September 2016 via mobile

Upon entering the hotel for check in I was greeted with a smile and a good evening. The check in person took the time to tell me about the pools and surrounding water parks. The room was clean, the beds were comfortable. The cleaning people were also very nice. We happened to be in our room and they had asked...

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Helpful?
Thank Jan C
Jenny O, Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Thank you for your wonderful review Jan. We appreciate your business and your feedback. We are glad you enjoyed your stay and certainly hope you will join us again in the future!

Iowa
Reviewed 7 September 2016

First off, I want to say after reading some of the reviews I was really hesitant to book this hotel. Then after booking, I was extremely nervous before our arrival! But, this hotel was awesome and perfect for the little ones!!! We had 2 kids with us ages 3 and almost 7. What the hotel offered was PERFECT for their...

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Helpful?
Thank Timothy K
Jenny O, Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Thank you so much Timothy! We are so glad you could find all the value we provide to our guests and that the kids had a great time! We can't express enough how thankful we are for such a wonderful review and the awesome feedback! We can't wait to see you again!

A TripAdvisor Member
1 review
Reviewed 6 September 2016 via mobile

Stayed over a couple nights over Labor Day weekend with my wife. Stayed on the 4th floor which was nice because it was a easy walk to the pool. Definitely not a "waterpark" as advertised but hey you get passes to the actual waterparks with your room purchase. Breakfast was decent, waffles, eggs, cereal, bagels, muffins and little fruit. What...

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Helpful?
Thank A TripAdvisor Member
Jenny O, Manager at Atlantis Waterpark Hotel & Suites, responded to this review

Thank you for your feedback. We strive for a 5 star stay with every guest, and I am so that couldn't be delivered to you. Breakfast, this is a tricky one, as one of the only hotels in Wisconsin Dells to offer FREE breakfast, our only space to do that is the pool area. We are contemplating other ideas during...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
Official Description (provided by the hotel)
Atlantis Waterpark Hotel is located on the main strip walking distance to Noah's Ark and Mt. Olympus water and theme park. Indoor and outdoor waterparks on site geared toward kids 11 and under. Pools open late. All you can eat Fresh Hot Waffle Breakfast free on the weekends. Free Chula Vista Waterpark passes every day of your stay and check out, also includes Noah's Ark free passes (Memorial Day to Labor Day). Free casino shuttle service. Huge ticket redemption game room. Indoor Whirlpool and Sauna. Free Wifi. Newer beds with flat screen televisions. ... more   less 

Additional Information about Atlantis Waterpark Hotel & Suites

Address: 1570 Wisconsin Dells Pkwy, Wisconsin Dells, WI 53965-8446
Region: United States > Wisconsin > Wisconsin Dells
Price Range: $102 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Atlantis Waterpark Hotel & Suites 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Atlantis Waterpark Wisconsin Dells
Atlantis Hotel
Hotel Atlantis Waterpark
Atlantis Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Waterpark Hotel & Suites staff and other travellers.
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Questions? Get answers from Atlantis Waterpark Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Neptune.. Room SPACIOUS, Quiet , COMFORTABLE!. Bring bigger coffee maker. Kaitlyn kindly put us on 3rd floor by pool.”
 of 5 bubbles shawnraymond481, 8 Nov 2016 | Read review
“Not really.”
 of 5 bubbles 960kathleenc, 27 Oct 2016 | Read review
“Go for a top floor for a quieter room.”
 of 5 bubbles superlean3, 18 Oct 2016 | Read review
“away from pool ....other guests said they had to buy room freshners at the store cause there roos smelled so bad...”
 of 5 bubbles Wozdav27, 2 Oct 2016 | Read review
“Go for the 4th floor for easy access to the indoor mini waterpark.”
 of 5 bubbles crosscountryhonda, 31 Aug 2016 | Read review
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