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Polynesian Resort Hotel

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Polynesian Resort Hotel
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595 Reviews from our TripAdvisor Community

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Showing 595: English reviews
Reviewed 4 days ago NEW

We like to stay in places that have hot tubs. Both were working at this hotel in January. This hotel is undergoing renovation. Therefore, there are some rooms that are nicer than others. Ours was okay with a working refrigerator, microwave and single serve coffee pot. The hotel itself is suited for small children.

Thank Sherry T
Reviewed 1 week ago

Room was 90 degrees when I walked in - heat at full blast. No lighting other than lamp on wall by bed. Clock unplugged. No glasses in room. Coffee maker but no cups or coffee.Toilet ran all night. I was a little worried when I checked in because the man in front of me said he had no heat in...

Thank Stephen A S
Naperville, Illinois
Reviewed 2 weeks ago

A couple of years ago I gave the Polynesian a relatively good review. I said it was a good for the price lower cost place to stay. I'm not looking for 5 stars when paying under $100. My opinion of this place has changed drastically since. On New Years Day I drove 3 1/2 hours with two kids to start...

4Thank Bobaboey
Reviewed 2 weeks ago via mobile

I stayed here a few years back and it wasn't bad. Until they last day of staying here. We left to go out sightseeing came back a pair of earrings I bought my mom as a gift. Was stolen from room reported it to management and they did nothing. I said I will never stay here again.

Thank Dawn B
Reviewed 3 weeks ago via mobile

Well cleaned and stocked!! We stayed in one of the new two room condos with a king bedroom for us and our 22mo old, we had a beautiful walkin in shower and our own separate bathroom, our bedroom had its own sliding door and patio, the living room was beautiful with a pull out couch for our 13yr old to...

1Thank Brandy C
Reviewed 13 December 2016

I booked this hotel for a December Sat to Monday morning. The staff are very friendly and helpful. There are two pool areas , one on each side of the resort. The Black Pearl is basically just a couple of slides and cold water and area. The Aloha pool arae has two small pools , one for toddlers with a...

2Thank odie8372
Reviewed 11 December 2016

Booked a few days in advance. As previously mentioned in another review, we required a room with a "walk in shower", no tub, as my wife is handicapped and cannot get into a tub. We got it. lol. a large room, 2 beds and a couch on the 3rd floor. A HANDICAPPED ROOM ON THE 3rd FLOOR. In case of...

1Thank Majestyk44
Reviewed 11 December 2016

I used to come here when i was younger with my family so i brought my daughter and it isn't anything like i remembered. The beds are awful , our remote didn't work for the tv and their wifi kept going in and out. Apparently they are under new management who plan to turn this place into a condo so...

2Thank Brittany O
Tinley Park, Illinois
Reviewed 7 November 2016

It appears that they do not provide room service during the off-season, even if the rooms are occupied. So people throw their nasty wet towels out in the hall for someone to pick up. Yes. Not pleasant for anyone. One ice machine on our floor was missing; the other out of order. The vending machine was out of order. The...

1Thank Cecile K
Lauren D, Director of Sales at Polynesian Resort Hotel, responded to this review

Cecile thank you for your review. We will continue to renovate and upgrade the property. I wish you had the opportunity to stay in our featured new one bedroom condos with a living room and fully equipped kitchenette. This is the direction the property is heading. Per feedback from our guests and surrounding communities the Polynesian is working hard to...

Reviewed 4 November 2016

We really enjoyed our renovated hotel suite. It included a separate living room area for our 18 month old son, a kitchenette with dishes provided, and a nice separate room for my husband and I to relax. The waterpark could use some more renovations as some areas are really out dated or in need of maintenance. Overall it was a...

1Thank Nicole K
Lauren D, Director of Sales at Polynesian Resort Hotel, responded to this review

Thank you for taking the time to write a review Nicole. It is always so wonderful to hear about our guests enjoying the new one bedroom condos and their amenities. We do hope that you and your family join us again soon!

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Polynesian offers a variety of room styles to choose from - King rooms, Queen Rooms, Two Bedroom Suites, & Luxury Suites - one is sure to accommodate your family's stay in Wisconsin Dells. IMPORTANT INFORMATION: The resort is undergoing improvements during 2015 and select areas will be restricted due to these improvements. We make every effort to offer alternatives but will occasionally be unable to do so. Thank you for your understanding. ... more   less 

Additional Information about Polynesian Resort Hotel

Address: 857 N. Frontage Rd., Wisconsin Dells, WI 53965
Region: United States > Wisconsin > Wisconsin Dells
Price Range: $64 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Polynesian Resort Hotel 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Polynesian Resort Hotel staff and other travellers.
17 questions
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Fargo, North Dakota

See all questions (17)

Questions? Get answers from Polynesian Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Renovated rooms are nicer”
 of 5 bubbles sherryt785, 17 Jan 2017 | Read review
“Call to book a room and try to get a room in the middle of the resort.”
 of 5 bubbles odie8372, 13 Dec 2016 | Read review
“Choose another hotel.”
 of 5 bubbles Majestyk44, 11 Dec 2016 | Read review
“Stay anywhere else; it will probably be better.”
 of 5 bubbles 401cecilek, 7 Nov 2016 | Read review
“Get the upgrade to the renovated hotel rooms - much better than the old inexpensive suites!”
 of 5 bubbles U5249SKnicolek, 4 Nov 2016 | Read review
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