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Polynesian Resort Hotel

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Polynesian Resort Hotel
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610 Reviews from our TripAdvisor Community

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Showing 610: English reviews
Milwaukee, Wisconsin
Reviewed 20 October 2014

We used a Groupon for our stay. The front desk person was very helpful and accommodating. Our rooms were clean and the bathrooms were clean as well. The staff that we met were all very nice and friendly. We would return.

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Thank Dale H
Hartford, Wisconsin
Reviewed 5 October 2014

some of this review reflects the time of year we went. Oct 3rd. We stayed just one night. room- check in was 4pm. Our room was ready around 2pm. Built in hair dryer had to be fixed. Was not working on check in. No soap in either shower area or sink was there. I Had to go down to lobby...

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2Thank luv2travel44
Christopher S, Guest Relations at Polynesian Resort Hotel, responded to this review

Good Day, Thank you for taking the time to review our hotel. We are sorry about the unpleasant experience with our Housekeeping and Maintenance. We would like to speak with you directly about these. Please reach out to us at 608 254 2883 so we can get some further details. Regards

Chicago, Illinois
Reviewed 1 October 2014

My family and I checked in this hotel simply for the water park inside. Upon checking in, the front desk employees were not very friendly. Possibly due to someone calling off. Never once did they smile at me. Checking in was rather easy. They didn't bother telling me where my room was, just pointed to a map. My family ended...

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4Thank jesguz29
Milwaukee, Wisconsin
Reviewed 28 September 2014

We have been going on and off the last 14 years, always has been okay although aged. We have gone every year for the past 5 years for a two night getaway during the week in the winter. Just to sit back, hit the casino and go out to eat. This last time we checked into our room (way on...

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9Thank Sobie K
Reviewed 20 September 2014 via mobile

This was a last minute Groupon getaway. The room wasn't cleaned very well-- found a Dorito at the edge under the bed. The room smelled funny. The tv was old, didn't have very good reception. definitely got what I paid for. Rooms in desperate need of remodeling and renovations.

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2Thank crcmstnc
Reviewed 13 September 2014 via mobile

The entire complex smells like old water. Dead flies in the kids pool. Water damage throughout. No updates anywhere (yellowish bed sheets that used to be white, filthy carpet, leaky ceilings, etc.). There are other, visibly better lodging options in the area. Please pick any one of them before staying at this hotel. I have traveled frequently for a variety...

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4Thank Durrell B
Rockford, Illinois
Reviewed 12 September 2014

We were lured to this hotel as part of a time share pitch. No problem with that, however, we were told that that they had just had a GRAND re-opening and that the hotel had been remodeled. Blah, blah, blah, long story short, two rooms have been renovated for the purpose of selling what this hotel will look like under...

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7Thank Karen T
Detroit, Michigan
Reviewed 6 September 2014

Good thing is Kids loved the place despite all you are about to read. The inhouse Pizza place was quite good. As parents this place was extremely disappointing in many other catergories.Tiles in most of the pools are loose missing or broken with sharp edges exposed. We could not find ice in hotel. Room smelled terrible. In a water park...

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5Thank Joe90123
Duluth, Minnesota, United States
Reviewed 2 September 2014

Purchased the room through a third party, for a steal rate. Go to the room at 4:30, and were greeted by a young man with some type of twitch going on with his face. He was very nice, professional, and made sure all was ok during my check-in. I asked him, if he could upgrade my room, and he did,...

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6Thank JLewis91
Chicago, Illinois
Reviewed 30 August 2014

I purchased a Groupon to stay at this resort and thought I was getting a good deal; I wish I could have my money refunded. I would not stay here even if it was free. It was old, run-down dirty and in terrible need of repair. The tub did not drain so we were showering in a pool of dirty...

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2Thank kathy g

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Polynesian offers a variety of room styles to choose from - King rooms, Queen Rooms, Two Bedroom Suites, & Luxury Suites - one is sure to accommodate your family's stay in Wisconsin Dells. IMPORTANT INFORMATION: The resort is undergoing improvements during 2015 and select areas will be restricted due to these improvements. We make every effort to offer alternatives but will occasionally be unable to do so. Thank you for your understanding. ... more   less 

Additional Information about Polynesian Resort Hotel

Address: 857 N. Frontage Rd., Wisconsin Dells, WI 53965-9604
Region: United States > Wisconsin > Wisconsin Dells
Price Range: $81 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Polynesian Resort Hotel 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
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Questions & Answers

Here's what travellers have asked, with answers from Polynesian Resort Hotel staff and other travellers.
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Questions? Get answers from Polynesian Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room by the outdoor water park, I would not suggest this during the summer time, but in winter/spring, go for it.”
P297HFchrism, 12 Apr 2017 | Read review
“Presidential Suite”
36lilyn, 3 Apr 2017 | Read review
“ask for a condo style room. the highest floor”
yearlydellstrip, 29 Mar 2017 | Read review
“If you like to close to the pool, you need to ask them when you check in. This place is huge.”
82LucyM, 24 Mar 2017 | Read review
“Room was fine and great value. We stayed in a double queen sofa guest room with plenty of room.”
shirleye2014, 22 Feb 2017 | Read review
5 of 5