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Polynesian Water Park Resort

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Traveller (108)
Room & Suite (144)
Pool & Beach (49)
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Overview
  • Excellent16%
  • Very good24%
  • Average15%
  • Poor17%
  • Terrible28%
Travellers talk about
“bigger resorts”(9 reviews)
“lazy rivers”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Wheelchair Access
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (674)
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Traveller rating
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LanguageEnglish
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241 - 245 of 674 reviews
Reviewed July 28, 2015

Worst hotel experience my family has EVER encountered. Front desk staff are not welcoming in any way. The guy at the front desk was very rude/racist and just wanted to get people out of the way. The lobby in general is very dirty, not to...More

Thank 905eli2015
Response from Amy H, Manager at Polynesian Water Park ResortResponded July 29, 2015

905eli2015: We are very sorry for your less than great experience at the Polynesian. Our team works hard to provide a great guest experience and we are sorry that we didn't impress you. It would help us to know what room you were in so...More

Reviewed July 26, 2015 via mobile

It was me and three kids from Tuesday to Friday. The amenities were great, staff was so friendly and helpful. Room was clean (mostly). The pools and slides were clean and life guards everywhere. I felt secure in knowing my kids were safe. The resort...More

Thank Debi F
Response from Amy H, Manager at Polynesian Water Park ResortResponded July 27, 2015

Debi F: Thank you so much for the kind review of the Polynesian Resort Hotel. Our staff works hard to provide a great vacation to guests and they will be glad you and your kids enjoyed the stay. We look forward to your next visit!

Reviewed July 21, 2015 via mobile

First off this was the worst hotel experience my family and I have EVER encountered. List of things that went wrong: · Opened bag of chips left in a drawer · Used the shower once and the handle broke off the shower, needed to be...More

6  Thank Tim K
Response from Amy H, Manager at Polynesian Water Park ResortResponded July 22, 2015

Tim K: The details of your stay are not typical and certainly not acceptable. We want to hear more about your experience so we can get the items corrected and make sure you are satisfied. Please call the front desk at 800-272-5642 and ask for...More

Reviewed July 19, 2015

Just returned from a 3 night stay with a group for a basketball tournament. Prior to leaving, I read the reviews and was very nervous about what we were getting into with the Polynesian. If I could give 2.5 stars I would. First impression wasn't...More

1  Thank cmspock
Response from Amy H, Manager at Polynesian Water Park ResortResponded July 20, 2015

cmspock: We appreciate your comments about the staff - we will definitely use them for training purposes. We are glad your room was clean, bed comfortable and plenty of pillows and towels.

Reviewed July 19, 2015 via mobile

Our stay wasn't bad or good. When we got there, our room was clean. Beds were comfy enough so that was a plus. Bad side, we had to ask for towels all the time. Three towels made for tiny people do not work for four...More

Thank Aavrie K
Response from Amy H, Manager at Polynesian Water Park ResortResponded July 20, 2015

Aavrie K: We are glad your room was clean and look forward to your next visit! We are excited about the renovated rooms as well.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$77 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (108)
Room & Suite (144)
Pool & Beach (49)
Dining (1)
Amenities (18)
Family and Play Areas (3)
Questions & Answers
Ask a question
Lori D
July 16, 2017|
AnswerShow all 4 answers
Response from 525liesaa | Reviewed this property |
I would assume so as it is indoors, best to call the hotel to confirm
0
Votes
joe8750s
May 1, 2017|
AnswerShow all 3 answers
Response from Frank H | Reviewed this property |
mine did
0
Votes
jdschaef2
April 16, 2017|
AnswerShow all 3 answers
Response from Sherry T | Reviewed this property |
Not sure I would buy a day pass for that resort. There are much better ones in the area. The day pass would be more expensive but likely worth the difference.
0
Votes
Room Tips
"Ask for an updated room"
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"It’s a bit on the outskirts of the Dells, so be prepared to drive a bit to get where you want."
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"Get a room away from the entrances to the pools if you want peace and quiet."
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"if you are going to have a less expensive room to start with up grade there for a little more for a grand..."
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