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The new manager John did a great job getting us booked and his staff is really nice and did a great job with helping us out. They get the breakfast out early which was nice so we could eat before going hunting. And the hot...More
Response from Holiday Inn B, General Manager at Holiday Inn Express BuffaloResponded November 9, 2017
Hello Sonny and Lori,
Thank you for taking the time to give us an amazing review and for selecting us as your host. We are so thrilled to hear that we were able to meet your expectations. We are eager to see you back next...More
We stopped into the Holiday Inn Express in Buffalo WY without a reservation. The manager was great in accommodating us. Nice, clean, friendly place. The BEST part is the steakhouse across the street. Winchester's. Holiday Inn/Winchester's is a fabulous combo for an overnight stop or...More
Response from Holiday Inn B, General Manager at Holiday Inn Express BuffaloResponded November 7, 2017
Dear wyogabe, Thank you for taking the time to give us an amazing review. We are so thrilled to hear that we were able to meet your expectations. We hope to see you back at our hotel on your next visit.
The actual hotel and location are fine. The issue(s) are with the staff and cleanliness of the rooms. While checking in, I could tell the front desk employee could careless if she helped me or not.
After entering my room, I noticed a six inch...More
Response from Nicole B, Manager at Holiday Inn Express BuffaloResponded October 20, 2017
I am very disappointed to hear of these incidents and assure you we will be addressing your concerns. We have actually assigned a new general manager to this property. We are waiting for all his proper clearance for items such as issuing bonus points. As...More
I have stayed at most of the hotels in Buffalo because I travel through here over the past 7 years. Quality here at the Holiday Inn is hard to match even in the bigger cities. Very clean and quiet. And where did they get Rolanda...More
Thank Billy H
Response from Nicole B, Manager at Holiday Inn Express BuffaloResponded October 13, 2017
I am so pleased to hear you enjoyed your stay. I will definitely let Rolanda know how much you enjoyed her as well. We look forward to having you stay with us again soon!
This Holiday Inn Express is about half a
mile from the freeway and is very easy to
get to. It is a three story building with
one elevator. The back of the hotel faces
a hay field and is very quiet.
The parking spaces are...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express BuffaloResponded September 28, 2017
Thank you for your comprehensive review, highlighting not only the bad but also the good points of your stay. We are delighted to learn you found our location convenient and quiet. However, we are sorry you were not so impressed with our breakfast...More