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MainStay Suites

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#7 of 21 Hotels in Casper
Certificate of Excellence
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78 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Reviewed 3 November 2016

Clean, quiet, comfortable. Good service. Adequate breakfast offerings. Courteous staff. Location ideal for our needs. Room large enough to allows to store our bicycles out of our way. Refrigerator and microwave allowed us to keep our food and prepare our dinner.

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Helpful?
Thank Steven S
CTwoHotels A, General Manager at MainStay Suites, responded to this review

Hello Steven, We appreciate you're taking the time to review our hotel. I will share this information with my staff and let them know that they are on the right track as we strive to improve and continue our great customer service. I hope that we will see you again real soon and thank you for choosing us. LeAnn Miller,...

Freehold, New Jersey
Reviewed 2 November 2016

Loved the location, which was a bit on the outskirts of town. Our 2nd floor room had a small balcony that we loved. Staff was very accommodating to our special needs. Super clean room and convenient just off the highway. Comfortable beds.

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Helpful?
Thank bandm0m51
CTwoHotels A, General Manager at MainStay Suites, responded to this review

Hello, We really want to thank you for taking time to submit a review and for staying with us. Being on the "outskirts" does give us a little advantage in quiet and scenic and yet you can still get the hub bub of the city in just minutes. We hope that you will come back this way again soon and...

Fort Collins, Colorado
Reviewed 9 October 2016

We spent one weeknight at this extended stay hotel on the outskirts of Casper. We were fortunate to get one of the larger rooms, even with a small balcony. Our room, and the whole hotel, seemed to be well maintained and pretty new. Staff was pleasant and efficient at the front desk. Note that because of the extended stay concept,...

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Helpful?
Thank ROCtraveler30
CTwoHotels A, General Manager at MainStay Suites, responded to this review

Thank you for such kind words and taking the time to review our hotel. We appreciate the feedback and use it in our continuing effort to improve the hotel. While the hotel may be an extended stay we hope that we can make our one night Extenders comfortable as well. I want to personally invite you to come back our...

Pinellas Park, Florida
Reviewed 21 September 2016 via mobile

So nice to walk into a hotel without reservations and get such accomodating front desk help. Great room at a great price, just what we needed on a long road trip. Excellent job Charlotte! She even gave us recommendations for dinner at the Firerock just down the block... also amazing!

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Helpful?
Thank Mowry
CTwoHotels A, General Manager at MainStay Suites, responded to this review

Hello, Thank you for taking the time to review our hotel. We appreciate your feedback and use this to continue to improve the hotel and service. Charlotte is one of my best and we are glad your stay was enjoyable. We hope that you will come our way again as we look forward to seeing you soon! LeAnn Miller

Ottawa, Canada
Reviewed 11 September 2016 via mobile

This place is a bit out of town but was a very nice stay. We ended up in the two room suite and it was awesome! Overall a very clean hotel with friendly staff and a decent breakfast. No complaints from me!

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Helpful?
Thank CLG_Ottawa
CTwoHotels A, General Manager at MainStay Suites, responded to this review

Hello, Thank you for reaching out. Your kind words will be passed along to my staff in appreciation of a job well done. We strive to make every guests experience a terrific one and hope that this will encourage you to return to our area and stay with us. We look forward to seeing you again soon!! LeAnn Miller General...

Denver, Colorado
Reviewed 22 August 2016

My sister and I stayed here for 1 night last weekend. Sally, at the front desk, was so helpful with directions! She was kind, courteous, and a joy to talk to. We could not have asked for better service. Thanks so much Sally!!!! As far as the hotel itself goes, I only gave it 4 star because it does seem...

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Helpful?
Thank Christy C
CTwoHotels A, General Manager at MainStay Suites, responded to this review

Hello, Thank you so much for taking a minute to review our hotel. We appreciate your feedback and use it to improve our hotel for all our guests. I will be passing along the compliment to Sally as she is truly an asset to our group. We hope that you will come back this way soon and I will make...

Kalamazoo
Reviewed 13 August 2016

We stayed here one night in July on our way to Yellowstone. Check-in was quick. Our "suite" had a separate bedroom, kitchenette, sitting room. The suites are quite small and thus space is used creatively to get everything in. Not much room to move around in. The sofa in the sitting area was quite uncomfortable to sit in for any...

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Helpful?
Thank Richard W
CTwoHotels A, General Manager at MainStay Suites, responded to this review

Hello, Thank you so much for taking time to review our hotel. We appreciate your feedback and will use this information to improve the hotel and our future guests experience. Breakfast is one of those tough areas for us as an extended stay with full kitchenettes in the room, the breakfast is only an expanded continental. An area we can...

Appleton, Wisconsin
Reviewed 22 July 2016 via mobile

Right off the highway on the outskirts of town, this hotel is easy to get to. Shopping mall, stores, and restaurants just a few miles down the road. Front desk had suggestions on restaurants for dinner. The air in our room did not work and the staff were quick to get us moved to another room. The kids loved the...

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Helpful?
Thank Traveler8901
CTwoHotels A, General Manager at MainStay Suites, responded to this review

Hello, The Pool is one of our best features and I am glad your kids enjoyed their time here. We appreciate your feedback and I will let my staff know how much you enjoyed your stay. It is always nice to know we are doing well. We hope you have a fantastic time on your travels and hope that you...

Brisbane, Australia
Reviewed 21 July 2016

Quick check in by very efficient staff. Room was large, very clean and king bed very comfortable. The only downside for the room was the covering over the balcony door - a blind which was not wide enough so light streamed in. Hotel had great laundry facilities and a good continental breakfast.

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Helpful?
Thank seekerof
CTwoHotels A, General Manager at MainStay Suites, responded to this review

Hello, Thank you your kind words, I will pass these along to my staff. We are always excited when we have created a positive experience for our guests. Your feedback is always appreciated and I will work on the balconies!! LeAnn Miller

West Yorkshire, United Kingdom
Reviewed 17 July 2016

This was a one night spot for me and my son on a road trip, checking out the rodeo. The location is a little out of town but it's an easy enough place to navigate. Parking was easy, check-in was quick and pleasant and the room was big, including coffee machine, microwave, fridge, freezer and even a small back door...

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Helpful?
2Thank Dave S
CTwoHotels A, General Manager at MainStay Suites, responded to this review

Hello Dave, I appreciate your taking the time to review our hotel and thank you for your feedback. This is important for us to continually improve the hotel and train my staff. I apologize for the confusion regarding the hot tub. While the pool was down unfortunately the hot tub was still available and this will be important for my...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We are Casper's friendliest extended stay hotel. We offer an all suite, non-smoking property. Each room is furnished with a bedroom area, living room and kitchenette. Packages and extended stay rates are available. Contact property for information. ... more   less 

Additional Information about MainStay Suites

Address: 551 Granite Peak Dr, Casper, WY 82609-4351
Region: United States > Wyoming > Casper
Price Range: $106 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 93
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Also Known As:
Casper Mainstay
Mainstay Suites Casper
Hotel Style:
#2 Business Hotel in Casper
#4 Family Hotel in Casper
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites staff and other travellers.
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New Hampshire

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Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request upper floor to minimize noise from floor above”
 of 5 bubbles bandm0m51, 2 Nov 2016 | Read review
“If you request a 2 bedroom 2 bathroom suite, request it on the 3rd or 4th floor.”
 of 5 bubbles 427christyc, 22 Aug 2016 | Read review
“Room the first night was on the fourth floor, very quiet. Room when we stayed on our way home was on the 1st floor, much more noisy.”
 of 5 bubbles Kami126, 11 Jul 2016 | Read review
“If you happen to be a smoker then ask for a room with a balcony so you don't have to go down stairs all the time. :)”
 of 5 bubbles tpneumann, 17 May 2016 | Read review
“My room faced the pool house and the human traffic was loud.”
 of 5 bubbles kdczy, 25 Mar 2016 | Read review
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