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National 9 Inn Casper Showboat Motel

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National 9 Inn Casper Showboat Motel
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101 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Reviewed 4 weeks ago via mobile

Nice pricing, environment, and staff was Outstanding and went above and beyond to make sure our stay was a pleasant one .. I Came to check in as I had a reservation and the lovely lady at the Front desk Which was Jessica Happily checked me in even though I was informed that check in time was not until 3:00...

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Helpful?
3Thank ashley s
National9inns, Manager at National 9 Inn Casper Showboat Motel, responded to this review

Dear Ashley S, We are so happy to hear that you enjoyed your stay with us. We will be sure to pass this review along to our staff. We appreciate your business and we look forward to your future business. Thank you! R. Howell - Regional Manager

Wessington Springs, South Dakota
Reviewed 13 October 2016

We checked into motel without looking at the rooms, big mistake very dirty and moldy! We went to desk and was told our money would be refunded the next week. Called on Monday manager was very rude and we were told that was not a valid reason to refund our money. Very poor customer service!! I would have thought it...

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Helpful?
Thank djbender2016
National9inns, Manager at National 9 Inn Casper Showboat Motel, responded to this review

Dear Djbender2016, I apologize for the poor service you received. I will talk with our staff to ensure our guests receive professional customer service. Again, I apologize. R. Howell - Regional Manager

Reviewed 8 October 2016

The showerhead was nice, and the shower itself had the curved curtain rod so you had more space. The bathroom was spotless, though small, and the hotel was clean. That is all it had going for it...well, breakfast did have waffles. The rest of breakfast consisted of boxed cereal, instant oatmeal, and some pastries. It was run down, pipes running...

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Helpful?
Thank sonjab279
National9inns, Manager at National 9 Inn Casper Showboat Motel, responded to this review

Dear Sonjab279, Thank you for letting us know about your stay with us. We apologize for the loud guests outside and in the hall and we will make sure our staff keeps other guests quiet so everyone feels comfortable. Thank you for letting us know. R. Howell - Regional Manager

Santa Barbara, California
Reviewed 10 September 2016

My Stay was Good When i arrived to check in that went smooth ,My Room had a very comfortable bed could use alittle love in the room but over all was clean and comfortable ! Breakfast in the Am was short sweet and simple , The Lovely Lady at the frontdesk was very professional and very helpful she was always...

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Helpful?
Thank MichealB52
National9inns, Manager at National 9 Inn Casper Showboat Motel, responded to this review

Dear MichealB52, We are happy to hear that our staff was so helpful and professional. We will be sure to pass this along to her. We look forward to your future business and we appreciate your feedback. Thank you! R. Howell - Regional Manager

Adelaide, Australia
Reviewed 20 August 2016 via mobile

Decided to stay elsewhere as reviews not good. Charged for a night we cancelled with free cancellation,well within time limit by weeks. Charged to credit card weeks after intended stay. Have complained still waiting on reply. Not happy! Card details obviously retained.

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Helpful?
1Thank Sue K
National9inns, Manager at National 9 Inn Casper Showboat Motel, responded to this review

Dear Sue K, We apologize for the mistake. Please contact us so we can resolve this issue properly. Thank you! R. Howell - Regional Manager

Reviewed 5 August 2016 via mobile

When money is an issue National 9 is a good, clean, comfortable option. It's no 5 star hotel, but for the price, it can't be beat. Nothing fancy, but I paid less than $60 a room, which was clean and comfortable with a continental breakfast, honestly couldn't ask for more at that price. I've stayed at plenty of cheap hotels,...

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Helpful?
Thank Scotty C
National9inns, Manager at National 9 Inn Casper Showboat Motel, responded to this review

Dear Scotty C, We are pleased to hear that you found great value in your stay with us. Our staff works hard to make sure our guests are comfortable and well taken care of. We appreciate your business and we hope you will stay with us again soon. Thank you! R. Howell - Regional Manager

Reviewed 26 July 2016 via mobile

Stayed here for a couple nights on our way to Cheyenne for Frontier days. Our room was clean and the beds comfortable. The manager, Catherine, accommodated all our requests even when we asked for 6 towels! Lots of kids and a teenage girl who thinks she needs two towels per shower. The breakfast wasn't bad. Baked good, waffles, cereal, juice,...

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Helpful?
Thank johntraveler70
National9inns, Manager at National 9 Inn Casper Showboat Motel, responded to this review

Dear Johntraveler70, Thank you for the review! We are happy to hear that you and your family enjoyed your stay with us while on the way to Cheyenne. We appreciate our guests feedback very much and we look forward to your future business. Thank you! R. Howell - Regional Manager

Melba, Idaho
Reviewed 28 June 2016

Room wasn't to bad but was booked for the 2 of us and had 1 washcloth and 1 towel, the young man at the desk got us more cheerfully as soon as I asked. The breakfast was OK, not the best but you have to take it back to your room or sit on the couch and hold it on...

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Helpful?
Thank LarryMc1
Casper99, Owner at National 9 Inn Casper Showboat Motel, responded to this review

Dear LarryMc1, First let me apologize for the unhappiness you had at our location. I am sorry you lost your wallet. We found it odd that you called our manager and said that we had better mail the $200 or you would write a bad review on trip advisor. Our manager personally searched the room to no avail. Had we...

Estes Park, Colorado
Reviewed 17 June 2016

This placed needs A LOT of TLC. Room had bread crumbs on the floor. Everywhere you look needs to be repainted or recarpeted. Their continental breakfast is easily the most lame of the past 30 + hotels/motels we have stayed in. BUT, you get what you pay for.. it was the only room left on rodeo week. On the plus...

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Helpful?
Thank Jim T
National9inns, Manager at National 9 Inn Casper Showboat Motel, responded to this review

Dear Gimmyq, Thank you for letting us know about your stay with us. We are disappointed to hear about your unsatisfactory stay. We appreciate your feedback and we hope that we can earn your business back in the future. R. Howell - Regional Manager

Reviewed 16 June 2016 via mobile

My husband and I booked two nights here through Hotwire.com. Every hotel in Casper is pretty expensive, so this place seemed like a good deal. It was not worth the money saved. The entire building smelled like cigarette smoke. I thought it would be better in our room, but the smell was there too. Even after opening the window for...

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Helpful?
Thank Heather H
National9inns, Manager at National 9 Inn Casper Showboat Motel, responded to this review

Dear Heather H, We apologize for your unsatisfactory stay with us and that our staff wasn't helpful. We will talk with our staff, to ensure all guests issues are resolved quickly. Again we apologize and we hope that we can earn your business back in the future. R. Howell - Regional Manager

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Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy your stay at the National 9 Inn located in Casper, Wyoming. Relax in our comfortable rooms and in the morning visit us for a complimentary breakfast featuring hot waffles, fruit, bagels and cereals.The National 9 Inn is ideally located along the Interstate 25 corridor in Casper Wyoming. Hotel guests will experience great customer service and amenities at an affordable rate. This Casper hotel features spacious rooms complete with Microwave, Fridge, Flat Screen TV, High Speed Internet Cable TV and Pet Friendly Rooms . We look forward to having you as our Guest. ... more   less 

Additional Information about National 9 Inn Casper Showboat Motel

Address: 100 W F St, Casper, WY 82601-1440
Region: United States > Wyoming > Casper
Price Range: $46 - $73 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — National 9 Inn Casper Showboat Motel 2*
Number of rooms: 46
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Questions & Answers

Questions? Get answers from National 9 Inn Casper Showboat Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bottom floor was super loud.”
  • pipes, gap around door, cinder block wall
  • Gap around door - hall light
  • pipes in ceiling, mold?, rusty looking...
 of 5 bubbles sonjab279, 8 Oct 2016 | Read review
“no elevator.. so choose as first floor room???”
 of 5 bubbles gimmyq, 17 Jun 2016 | Read review
“Try and get a ground floor, as I did not notice an elevator.”
 of 5 bubbles denniss477, 17 Aug 2015 | Read review
“A good older hotel if you are a family or are traveling light a fun room to spend a night”
 of 5 bubbles jameshH3272AT, 3 Aug 2015 | Read review
“If you want more space get a room with 2 beds”
 of 5 bubbles Kevnsarah, 19 Apr 2015 | Read review
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