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An average La Quinta. Not the easiest to find, pretty much in the middle of a commercial area. No restaurants nearby except for one really run down looking place called Village Inn. Not willing to chance that place, we had to drive about 8 miles...More
1 Thank dianemK9276IN
Response from LQ0809GM, General Manager at La Quinta Inn CheyenneResponded 27 May 2016
Thank your taking the time to share your thoughts! I can see you had some issues with our location, I apologize you did not find a convenient place to eat or to walk your pet. Our front desk staff is outfitted with great information...More
La Quinta is always our first travel choice, but this property could use some sprucing up. The staff is very good and helpful, breakfast is good and convenient and the location is only minutes from downtown and the Interstates.More
1 Thank mesatraveler
Response from LQ0809GM, General Manager at La Quinta Inn CheyenneResponded 25 May 2016
Thank you for taking the time to share your recent experience! I greatly appreciate your kind words regarding our Staff, we all work very hard to serve our guests to the best of our best abilities. I’m also glad to see you enjoyed...More
The facilities were good, but the staff outshone all else. To me, that is the most important factor for any business. The staff was very helpful, efficient and friendly. For example, because of their recommendation, we ate at what turned out to be one of...More
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This is the worst La Quinta Inn I have ever seen. It badly needs to be refurbished or sold to a cheaper chain. There are no refrigerators or microwaves in the rooms, the carpets are stained and everything smells like mold. The staff is friendly...More
Response from LQCustomerCare, Guest Relations Manager at La Quinta Inn CheyenneResponded 23 May 2016
We truly appreciate your feedback, and will work hard to make sure we improve upon these issues as soon as possible. We hope to see you again soon.
La Quinta Customer Care Team
In reviewing hotels, I use the 4 Cs & the Big Q rule. What's that?
Rule 1- Clean. The hotel was clean. Our room was spotless and the bathroom sparkled. A plus for the hotel.
Rule 2 - Comfort. The heating system worked well. The...More