We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsstreet noiseparking garageold westheart of downtownstained glasstrain depotlots of historycookie cutteran older hotelbed was comfortablenight's sleepcheyenne frontier daysroad tripartifactsparadevintagecowboy
Stayed here overnight. We booked a higher end room, but since we had a dog they wouldn't allow it.
We were disappointed that was not disclosed upon booking. The heating was on temp 60, and it took forever to get warm... It was a cold...More
Response from Astrid A, Owner at The Historic Plains HotelResponded January 18, 2018
Dear Guest O.
Thank you for taking the time to review our historic hotel. As you are aware, most travelers strongly object to staying in a pet friendly room, (allergies etc.) 1% of Cheyenne's hotel rooms and only 3 hotels are willing to accept a...More
Checked in. Girl at desk was lovely. Bed sheets had crumbs or something in sheets. Front desk moved us to larger room. Checked bed sheets and there was the same dirty crumbs in sheets. Asked for refund. Got it and moved to a newer hotel....More
Response from Astrid A, Owner at The Historic Plains HotelResponded December 31, 2017
Dear Happi - Nappi
As a historic Hotel and Heritage super supporter, I take your review VERY Seriously! It is our utmost intent to provide a professionally cleaned and just as importantly, a Historically Hip experience to our guests. I will follow up with the...More
My husband and I decided to take a road trip from Massachusetts out west. We thought about Yellow Stone, but it was just too far. So I decided to do some research. We still wanted to go to Wyoming, so I suggested Cheyenne, WY. We...More
Response from Astrid A, Owner at The Historic Plains HotelResponded January 20, 2018
Dearest Ms. A.
Thank YOU for your kindest thorough review.
You nailed it! Every Plains Hotel manager CARES.... highly about exceeding our guests expectations! Our traditional western hospitality extends to more than meets the eye: it extends to the heart and spirit of a pioneer...More
Love the atmosphere. JJ at the bar was great!! Made the stay enjoyable and made our trip. After a long drive he made us relax and was very helpful with restaurants in the area. The hotel is nice and historical. The staff was very friendly...More
1 Thank Michele C
Response from Astrid A, Owner at The Historic Plains HotelResponded December 30, 2017
Dearest M. C.
Thank you for your lovely perspective on life! That you saw stopping through as part of a vacation is so delightful. We love how this building envelops The Traveler as a historic, "step in our door, step back in time" experience!
We rented three rooms for a recent family reunion. So much about this Hotel that we loved. The staff was great from check in to check out. Dinning room staff and hot breakfast was really good. The hotel is quirky which we loved. The grand...More
Thank Bryan C
Response from Astrid A, Owner at The Historic Plains HotelResponded December 12, 2017
Thank you so very much for your delightful review! We love to take great care of our guests in this fabulous historic 100 year old hotel, the largest Historic Hotel in the great State of Wyoming.
You are so very kind - may...More