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We only stayed at this hotel for one night but I wish we could have stayed much longer. It is a beautiful, quaint treasure. We stayed in a 2 queen bed suite and the room was spacious and clean. I was so impressed with the...More
Old hotel that has gone through some renovation but in need of much more. Unless you're a double amputee, take the stairs. The elevator is totally original and at most holds three people and is slow as all get out. Room was clean, but a...More
The location is great for downtown activities.
The Lobby is really nice. They have Wyoming artifacts everywhere.
The Staff is really nice and helpful
The elevator is the original one, or at least VERY OLD and VERY SLOW and VERY VERY...More
1 Thank Velohog
Response from 25adriennep, Director of Sales at The Historic Plains HotelResponded 29 June 2016
Thank you for the thorough review on our property. We really appreciate all feedback on the hotel. Being under new ownership, we are striving everyday to address the issues you had stated above. Being a 105 year old Boutique Hotel, we have to...More
The historic lobby was interesting and quaint. The check-in staff was adequate, though no more than that. The downtown location with parking ("wherever we could find a spot") on the street left us a little concerned about the safety of our vehicles given the very...More
1 Thank tothegill
Response from 25adriennep, General Manager at The Historic Plains HotelResponded 23 June 2016
Let me begin my sincerely apologizing for the inconvenience's you experienced on your recent visit to the hotel. It is unacceptable that you were that uncomfortable and we are currently looking into each one of your observations. Rest assured we will resolve these issues.
Excellent choice for a stop over between Colorado and South Dakota. The front desk staff, efficient, helpful and extremely courteous. Tasha made certain we got a quick check in, Brian an interesting chap, a former Texan gave us the scoop on all things Cheyenne, Mason...More
Response from 25adriennep, Public Relations Manager at The Historic Plains HotelResponded 23 June 2016
What a wonderful review! Thank you for taking the time to point out so many associates "doing their stuff" in service style. I will make sure each of the associates you mentioned are copied on this review. Your positive comments will reaffirm to...More
US$73 - US$123 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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Response from Astrid A | Property representative |
Our former ambitious menu and overhead was not financially viable; but we are regrouping. We are so pleased to have an Executive Chef studying the best healthy comfort food at the most reasonable pricing. Stand by... More
Our former ambitious menu and overhead was not financially viable; but we are regrouping. We are so pleased to have an Executive Chef studying the best healthy comfort food at the most reasonable pricing. Stand by fior the new menus!
Response from plainshotel | Property representative |
Good Afternoon Iowa,
Thank your for your recent message. We have had the misfortune to be viewed as having cleanliness issues however, due to the historical charm of the hotel I can see where this may be a miss conception... More
Good Afternoon Iowa,
Thank your for your recent message. We have had the misfortune to be viewed as having cleanliness issues however, due to the historical charm of the hotel I can see where this may be a miss conception from some of our guests who have stayed with us. Our Executive Housekeeper and their team strive to provide adequate amenities and service checks to all guest room prior to arrival to ensure cleanliness and comfort. In the industry there are times that we have missed items and yet are quick to respond to correct the issues immediately once communicated with by our guests. I hope that his was helpful and if you have any further questions please contact us. We look forward to your stay with us.
Yours in Hospitality,
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"We were located street side. ask for an interior room."