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BEST WESTERN Inn at Sundance

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241 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Inn at Sundance
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Showing 228: English reviews
Renton, United States
Reviewed 3 September 2016

The bathtub drain didn't work, and the beds were stiff and uncomfortable. The daily service did not meet our expectations: The staff did not replace our empty Kleenex box, and they did not make up the bed nearly as nicely or neatly as it was on our first night. Wireless internet was slow and dropped the connection frequently when we...

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Helpful?
Thank Chad L
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

I apologize for your less than optimal experience. We are constantly striving to improve and will use your input to help us achieve that goal. We hope you will come back again and give us a chance to provide the quality experience we strive to.

Chicago, Illinois
Reviewed 2 September 2016

Stopped by after seeing Devil's Tower and was pleasantly surprised at the qualify and cleanliness of the hotel. I highly recommend this hotel if you are staying in the area. We enjoyed our stay in Sundance

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Thank nancee6338
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for taking the time to review our hotel. We value your opinion, it helps us to know what we are getting right and what we nee to improve. Hope you will be able to visit our area again.

Watertown, Wisconsin
Reviewed 21 August 2016

we arrived the evening of august 18, 2016. everything went smooth at the check in, even though the reservation was in one name and we wanted to separate rooms into two separate bills as we are both best western reward members. our room was very clean and presentable. the breakfast was very good and had good variety of selections, both...

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Thank Stephen Z
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

On behalf of myself and the staff thank you for taking the time to review our Hotel. We are pleased you enjoyed your stay and hope to see you again soon.

Tulsa
Reviewed 19 August 2016

We stayed at this hotel for one night. We got in late and then were headed out early in the morning for Devil's Tower. Then on our way to Yellowstone the following day. We had already been traveling 6 days (of our 16 day trip), so I took advantage of the laundry facilities to wash a few things while I...

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Thank CA-OKLA
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for for the wonderful review! We strive to maintain the highest quality of customer service possible, so it is great to receive such positive feedback. I will be sure to share this with the staff. We hope you will visit us again soon.

Reviewed 16 August 2016 via mobile

Stayed for the rally. Housekeepers are wonderful, breakfast attendents are wonderful as is front desk. Definitely recommended. Bed was amazing and comfortable, pillows were the best I've had in hotels so far.

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Thank tttravelerr
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for taking the time to review our hotel. We appreciate the positive feedback.

Saskatoon, Canada
Reviewed 15 August 2016 via mobile

Had a great ground floor with view of our motorcycles in the parking lot. Gas and convenience store next door. Super good breakfast of biscuits and gravy and omelettes and sausage. Staff were super friendly and helpful. Will definitely stay again!

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Thank flhr0102
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for taking the time to write a review. We are pleased you enjoyed your stay and appreciate your positive comments. We hope to see you next Rally if not before.

Dallas, United States
Reviewed 2 August 2016

The hotel is nice and clean. The location is easy to reach but there are not any local restaurants nearby later at night so be aware. The standout is the care of the breakfast staff and attention to details. Her friendliness added a great deal to our stay.

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Thank Michael Craig W
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for reviewing our property. We are glad you enjoyed your stay and hope you will visit again.

Minneapolis, Minnesota
Reviewed 28 July 2016

This is a nice motel that has spacious rooms and good service. The free breakfast was very good as well. Everything was neat and tidy. Sundance doesn't have a lot of lodging options and this is the best one in town. Solid value for the money.

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Thank crooner15
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for taking the time to write a review. We appreciate your kind words. Glad you enjoyed your stay with us us and we hope to see you again.

Saint Clairsville, Ohio
Reviewed 26 July 2016 via mobile

Very clean and comfortable beds. Nice breakfast buffet. However, if you need a first floor, request ahead as they do not have an elevator. Very friendly and informative staff. This was a good location for Devils Tower.

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Thank Brenda M
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay and hope you will visit us again soon.

Winona, Minnesota
Reviewed 23 July 2016

This was a very good Best Western experience: comfortable beds, soft towels, Amazing shower -- tall enough and soft water, nice pool area, and one of the best hot breakfasts I’ve ever seen at a roadside motel. The free breakfast had pre-made omelets, and all the fixin’s on the side to add: sausage, ham, peppers, etc. Plus everything else you’d...

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Thank tgrier
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for taking the time to write a review. The staff and management take pride in our hotel. We are pleased you enjoyed your stay and hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Brick, stucco & siding, concrete floors, extra sound proofing - Scenic Black Hills town with easy access to I-90. The Best Western Inn at Sundance (new in 1997) has an indoor pool room which features a beautiful inland cedar finish, hot tub and sun deck. We offer guest laundry, gift shop, free continental breakfast and oversized guestrooms including free HBO and the Disney channel with expanded cable television. ... more   less 

Additional Information about BEST WESTERN Inn at Sundance

Address: 2719 East Cleveland, P.O. Box 927, Sundance, WY 82729
Region: United States > Wyoming > Sundance
Price Range: $131 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn at Sundance 2.5*
Number of rooms: 40
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Also Known As:
Best Western Sundance
Sundance Best Western
Best Western Hotel Sundance
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn at Sundance staff and other travellers.
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Sundance
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pet owners: ask for room on first floor in back. Can walk right out to the pet walking area.”
 of 5 bubbles 826sueb, 12 Oct 2016 | Read review
“If you cannot climb stairs be sure to request a first floor room because there is no elevator.”
 of 5 bubbles CA-OKLA, 19 Aug 2016 | Read review
“Stay on the bottom floor if you can as there is no elevator.”
 of 5 bubbles markpO1112PH, 26 Mar 2016 | Read review
“Choose one at another motel.”
 of 5 bubbles idomin8, 14 Oct 2014 | Read review
“We had a room away from the lobby on an upstairs floor and it was quiet. Not sure if it would be as quiet near the lobby. Of note, NO ELEVATOR so make your access needs known when you reserve your room.”
 of 5 bubbles TboneSteve, 4 Oct 2014 | Read review
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