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Best Western Inn At Sundance

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Traveller (25)
Room & Suite (2)
Dining (1)
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Overview
  • Excellent42%
  • Very good37%
  • Average14%
  • Poor3%
  • Terrible4%
Travellers talk about
“devils tower”(31 reviews)
“waffles”(11 reviews)
“no elevator”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Offers from Best Western Inn At Sundance
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (274)
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Traveller rating
108
98
34
9
10
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108
98
34
9
10
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All reviewsdevils towerwafflesno elevatornice hotelhot tubbest westernsthe breakfast areaindoor poolplace to staybreakfast staffhot breakfastroom was spaciousin towngreat breakfastrapid citygreat placeblack hills
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51 - 55 of 259 reviews
Reviewed 23 July 2016

This was a very good Best Western experience: comfortable beds, soft towels, Amazing shower -- tall enough and soft water, nice pool area, and one of the best hot breakfasts I’ve ever seen at a roadside motel. The free breakfast had pre-made omelets, and all...More

Thank tgrier
Response from Carla E, Manager at Best Western Inn At SundanceResponded 28 July 2016

Thank you for taking the time to write a review. The staff and management take pride in our hotel. We are pleased you enjoyed your stay and hope to see you again soon.

Reviewed 17 July 2016 via mobile

Frazzled but friendly receptionist at check in. We booked a couple of months in advance requesting quiet room away from hussle and bustle of pool, vending, elevator, main stairs, etc. Our assigned room is right across from main stairwell. Rock hard and lumpy bed. Sink...More

Thank Excerpta
Response from Carla E, Manager at Best Western Inn At SundanceResponded 28 July 2016

I apologize that we did not provide you with a superior experience. We hope you will give us another chance and if you find anything below your standard please let us know right away so that we have the opportunity to correct it.

Reviewed 14 July 2016 via mobile

Everyone, the person I talked with when I made the reservation, the person in the breakfast room and the checkout lady were very nice and extremely helpful. Our room was very clean, neat, and quiet with microwave and fridge. The breakfast consisted of omelets, sausage,...More

Thank Linda H
Response from Carla E, Manager at Best Western Inn At SundanceResponded 28 July 2016

Thank you for taking the time to review us and for your kind words. It was a pleasure to serve you and we hope to see you again, soon!

Reviewed 4 July 2016

Don't ever think about this hotel if you have plan to come to Sundance or visit nearby Devils Tower. Choose another hotel instead. You will definitely feel regret after a stay. The staff servicing was terrible and unfriendly. The cold attitude will make you angry...More

Review collected in partnership with Best Western
1  Thank Roger K
Response from Carla E, Manager at Best Western Inn At SundanceResponded 14 July 2016

Mr.Kwong, We are a small town and things do close early. When you asked our staff where to eat the simple told you that no where in Sundance was open, but they did let you know that 32 miles east in Spearfish SD. there were...More

Reviewed 30 June 2016

staff was ok, hotel was clean, pool was nice. but had many flying ants and a mouse in my room. the breakfast was reguler hotel fair. close to many attractions makes it a good place to stay for a couple of days.

Review collected in partnership with Best Western
Thank Kevin M
Response from Carla E, Manager at Best Western Inn At SundanceResponded 14 July 2016

I apologize for the "unwanted" guest. We have regular pest control, but when the weather turns nice there is a surge of" unwanted" guest. I'm glad the rest of your stay was good. e hope you will give us another try soon.

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$98 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$98 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (25)
Room & Suite (2)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Dione' M
27 May 2015|
AnswerShow all 2 answers
Response from OliverandLisa | Reviewed this property |
24/7
0
Votes
Room Tips
"Ask for an even numbered room"
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"No elevator"
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"Pet owners: ask for room on first floor in back. Can walk right out to the pet walking area."
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"If you cannot climb stairs be sure to request a first floor room because there is no elevator."
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