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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Expedia.comUS$143*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
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325 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Start your review of Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
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Reviewed 3 days ago NEWvia mobile

Overall, good accommodation: rooms are quite spacious, clean and well equipped; the hotel has a nice lobby, bar and restaurant. Staff was quite supportive and nice. Location is relatively good (in general Hilo looks a bit old and rusty... but it is definitely a good starting point to explore the volcanoes area). The pool is very small, and can get...

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Helpful?
Thank Joe_Shlabotnik
SoCal
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Although you can find this property on the Hilton website, it is privately owned and more closely associated with Aqua-Hotel and Aston brands. I mention this because I am accustomed to staying almost exclusively at Hiltons and as a Diamond for Life member of Hilton Honors have a lot of experience to draw comparisons from. I not only found this...

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Helpful?
Thank SoCalSchmedley
About Hotel's Favourite Review
GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, responded to this review

Aloha SoCalSchmedley, Thank you so much for such a great review, We at the Grand Naniloa are happy that you enjoyed your stay with us and hopefully we will get the chance to have you as our guest again sometime in the near future. Mahalo Nui Loa!

Reviewed 3 days ago NEW

Found there wasn't a lot of choice for accommodation in Hilo so chose this hotel despite the fact it was obviously an older property. Found the welcome at reception on checking in very welcoming. After that we had a less than impressive first day. After a long flight we tried to have an afternoon nap but found it impossible due...

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Helpful?
Thank Annette O
Roseville, California
Reviewed 4 days ago NEW

So disappointed in this Hilton product. I love Hilton but this did not fit their standards. Unfriendly staff, construction happening without notice, very small pool, dirty, food awful and response to problems non existant

Review collected in partnership with DoubleTree by Hilton
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1Thank Suzie W
Granbury, Texas
Reviewed 4 days ago NEWvia mobile

Just spent a couple nights at the Grand Naniloa this week. The property is clearly one of Doubletree's older hotels BUT the lobby and guest rooms have been very nicely remodeled. Guest rooms were sizable, with a comfortable classic Hilton bed. Bathrooms were clean and well-designed, with plenty of water pressure and hot water. Hallways are enclosed but open air...

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Helpful?
Thank brianray83
Sydney, Australia
Reviewed 5 days ago NEW

We loved this place, small Great service! Loved the pool and the golf for my son and husband. Nicely renovated, close to the airport and to everything, well done, choose this for location alone. Great bar and easy check I

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Helpful?
Thank gypsyjoIstanbul
Chicago, Illinois
Reviewed 6 days ago NEW

Pros - Location: Good starting point for driving to Volcanoes National Park and Waipi'o Valley or walking to the Farmers Market or Liliʻuokalani Gardens. Nice view of Hilo bay. - Food: The $19.95 dinner buffet was simple but tasty and provided a decent value. -Activities: There is live music in the open air lobby bar at night. There is also...

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Helpful?
Thank Lalacaputo
Gans, Pennsylvania
Reviewed 6 days ago NEWvia mobile

Stayed overnight here with family of four. The hotel is clean and very comfortable. The employees are top notch! All were very pleasant and helpful. George was so nice and spoke to us and made us feel at home. We would definitely recommend this hotel and will stay here again when in the Hilo area.

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Helpful?
Thank beachenkathy
GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, responded to this review

Aloha beachenkathy, Thank you so much for such a great review, We at the Grand Naniloa are happy that you enjoyed your stay with us and hopefully we will get the chance to have you as our guest again sometime in the near future. Mahalo Nui Loa!

San Diego, California
Reviewed 1 week ago via mobile

The Grand Naniloa Doubletree Hilton is a nice, updated hotel with a very peaceful relaxing atmosphere. You're greeted by an open lobby overlooking the ocean, live music, and a great seating area. The staff went out of their way to make everything just right for us, and the ocean view room was wonderful. You can walk to nearby restaurants as...

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Helpful?
Thank kilocharlie2
GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, responded to this review

Aloha, Thank you for taking a moment to share your experience. I am happy to hear you found our Hotel and amenities to your liking. We look forward to welcoming you back to our hotel in the not too distant future! Mahalo

Sydney, Australia
Reviewed 1 week ago

This hotel locates by the beach with a very nice surrounding, a distant walk to a local park and a Japanese garden. A great place to see sun rise and morning walk surround the compound. It is a short drive to the airport.

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Helpful?
Thank snwtang007
GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, responded to this review

Aloha, Thank you so much for such a great review, We at the Grand Naniloa are happy that you enjoyed your stay with us and hopefully we will get the chance to have you as our guest again sometime in the near future. Mahalo Nui Loa!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Conference Facilities
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Experience the relaxed pace of Hawaii Island when you stay at the newly renovated Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, located near downtown Hilo's quaint shops and eclectic restaurants, and the Hilo Airport. A favorite destination of both kamaaina and visitors for generations, the newly renovated waterfront hotel welcomes you with modern and stylish accommodations, an outdoor pool, a 9-hole golf course, and 24-hour front desk. Experience warm island hospitality for a truly unforgettable stay in the charming town of Hilo on the Big Island. FREE amenities include: FREE Round of Golf daily, FREE Parking, and FREE WiFi. ... more   less 

Additional Information about Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Address: 93 Banyan Dr, Hilo, Island of Hawaii, HI 96720-4632 (Formerly Grand Naniloa Hotel)
Region: United States > Hawaii > Island of Hawaii > Hilo
Price Range: $165 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Naniloa Hotel Hilo - a DoubleTree by Hilton 3.5*
Number of rooms: 142
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Also Known As:
Naniloa Volcanoes Hotel Hilo
Hawaii Naniloa Hotel Hilo
Naniloa Volcanoes Hilo
Hi Naniloa Hotel Hilo
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton staff and other travellers.
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Questions? Get answers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“While the construction is underway ask for a room away from the noise”
annetteo849, 27 May 2017 | Read review
“Updated rooms, facing the bay”
MrB003, 22 May 2017 | Read review
“Unless you choose a lanai room you may have A/C problems.”
irene_dwyer, 22 May 2017 | Read review
“Ask for room with lanai”
denstewvlad, 18 May 2017 | Read review
“ask for ocean views, it is well worth it!”
Jenpick, 16 May 2017 | Read review
5 of 5
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US$143* /night
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Prices are for 1 room, 2 adults
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