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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

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Traveller (493)
Room & Suite (161)
Pool & Beach (38)
Overview
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93 Banyan Dr, Hilo, Island of Hawaii, HI 96720-4632 See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.5 Star accommodation
Additional information
Go to hotel website
Offers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Special Offer: Double Points, Every Stay
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Rooms
Oct. 28Oct. 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,016)
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All reviews double tree self park lobby bar parking situation breakfast buffet view of the bay merrie monarch housekeeping staff the big island nicest hotel ocean front the open air lobby national park banyan drive rental car japanese garden ken's pancake house
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1 - 5 of 933 reviews
Reviewed yesterday via mobile

Friendly and professional staff. Hotel has just been renovated and looking great with a innovative dedigned fireplace in the lobby. Open areas that adds to the calm ambiance. Great view and nice clean cozy rooms.

Thank Anna C
Hotel's Favourite
Reviewed August 19, 2018

Wow what a beautiful place which is also a perfect location ,We stayed very short period at this amazing piece of paradise in Hilo,but still it’s one of our favourite ,We reached Hilo on an early morning flight from Oahu,then had a surreal mind blowing...More

1  Thank Anasuyatrip
Reviewed 1 week ago

The property was ok. The first room we were put in overlooked a dumpster. Seeing as I paid a lot of money for a trip of a life time vacation for me and the kids it was disappointing. The front desk was kind enough to...More

1  Thank kblackb801
Reviewed 1 week ago via mobile

Great location - banyan drive is quite lovely Everyone is exceptionally friendly , happy and helpful Service is A+ Quality of a 5 star resort Love the lobby area - every evening had high quality local entertainment Balcony in the room overlooking the ocean with...More

Thank AroundtownCT
Response from John-HiltonHelp, on behalf of management at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 6 days ago

Dear AroundtownCT, Thank you for taking the time to write a review about your stay with us. We truly appreciate your feedback and are very sorry for the conditions encountered throughout our property. We will address your comments with our team as we work to...More

Reviewed 2 weeks ago

We traveled to Hilo for a family weekend. As former Hilo residents, we have stayed at the Naniloa many times. At times very shabby but we love the location and service. We were so disappointed by this stay. When I arrived with a 2 year...More

1  Thank PeggyS1122
Response from Denise-HiltonHelp, on behalf of management at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 1 week ago

Dear PeggyS1122, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important...More

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About
Description
Experience the relaxed pace of Hawaii Island when you stay at the newly renovated Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, located near downtown Hilo's quaint shops and eclectic restaurants, and the Hilo More Airport. A favorite destination of both kamaaina and visitors for generations, the newly renovated waterfront hotel welcomes you with modern and stylish accommodations, an outdoor pool, a 9-hole golf course, and 24-hour front desk. Experience warm island hospitality for a truly unforgettable stay in the charming town of Hilo on the Big Island. FREE amenities include a FREE Round of Golf daily and FREE WiFi. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Internet
Air Conditioning
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Number of rooms
142
Price range
US$143 - US$273 (Based on Average Rates for a Standard Room)
Formerly known as
Grand Naniloa Hotel
Also Known As
Naniloa Volcanoes Hotel Hilo
,
Hawaii Naniloa Hotel Hilo
,
Naniloa Volcanoes Hilo
,
Hi Naniloa Hotel Hilo
,
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Location
United States > Hawaii > Island of Hawaii > Hilo
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Number of rooms
142
Price range
US$143 - US$273 (Based on Average Rates for a Standard Room)
Formerly known as
Grand Naniloa Hotel
Also Known As
Naniloa Volcanoes Hotel Hilo
,
Hawaii Naniloa Hotel Hilo
,
Naniloa Volcanoes Hilo
,
Hi Naniloa Hotel Hilo
,
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Location
United States > Hawaii > Island of Hawaii > Hilo
Photos
Traveller (493)
Room & Suite (161)
Pool & Beach (38)
Dining (4)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Nearby
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Nearby AttractionsSee all 1,139 nearby attractions
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Questions & Answers
Ask a question
travel4ever2world
July 20, 2018|
AnswerShow all 10 answers
Response from Ronald R | Reviewed this property |
You need to be facing the south west away from the bay and ocean. There is a window corridor that you can see it from if you do not stay and not have view of water.
1
Vote
hfph_18
July 6, 2018|
AnswerShow all 5 answers
Response from GBJS | Reviewed this property |
No. Our room did not have a balcony, but another wing of the hotel did.
0
Votes
hfph_18
July 6, 2018|
AnswerShow all 5 answers
Response from Jackie E | Reviewed this property |
I had texting but I did not use with hotel.
0
Votes
Room Tips
"Bay side has nicest views."
Boeing767
Sep. 3, 2018
Read review
"I appreciated the 9th floor view"
Rod1906
Aug. 12, 2018
Read review
"ask for sea view, may have to pay a bit extra but worth it"
robyng43
Aug. 9, 2018
Read review
"Ask for a bay view room, second floor or higher"
yojimbo56003
Aug. 8, 2018
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