We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

    93 Banyan Dr, Hilo, Island of Hawaii, HI 96720-4632
    Hotel website
    Save
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$214
          US$139
          SAVE US$75
          US$148
          US$139
          Traveller (184)
          Room & Suite (60)
          Pool & Beach (12)
          Castle Hilo Hawaiian Hotel
          1,752 reviews
          #4 of 8 hotels in Hilo
           
          Sheraton Kona Resort & Spa at Keauhou Bay
          2,493 reviews
          #6 of 14 hotels in Kailua-Kona
           
          Royal Kona Resort
          2,822 reviews
          #9 of 14 hotels in Kailua-Kona
           
          Courtyard by Marriott King Kamehameha's Kona Beach Hotel
          2,893 reviews
          #4 of 14 hotels in Kailua-Kona
           
          Overview
          • Excellent31%
          • Very good37%
          • Average18%
          • Poor7%
          • Terrible7%
          Travellers talk about
          Free Internet
          Free Parking
          Breakfast Available
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Suites
          Concierge
          Wheelchair Access
          Conference Facilities
          Golf Course
          Laundry Service
          Self-Serve Laundry
          3.5 Star Hotel
          All hotel details
          Offers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
          Special Offer: Double Points, Every Stay
          Hotel deals
          Castle Hilo Hawaiian Hotel
          1,752 reviews
          #4 of 8 hotels in Hilo
           
          Sheraton Kona Resort & Spa at Keauhou Bay
          2,493 reviews
          #6 of 14 hotels in Kailua-Kona
           
          Royal Kona Resort
          2,822 reviews
          #9 of 14 hotels in Kailua-Kona
           
          Courtyard by Marriott King Kamehameha's Kona Beach Hotel
          2,893 reviews
          #4 of 14 hotels in Kailua-Kona
           
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null}
          Rooms
          Jul 9Jul 10
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 14 partner sites to see rooms from US$139.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hilo hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "ce2004ca0f134d9cbc5edc9822d8927c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":113096,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79400147],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":139,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"ce2004ca0f134d9cbc5edc9822d8927c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":214,"lowestMetaPrice":139,"additionalPartner":false,"highestMetaPriceDisplay":214,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":214,"lowestMetaPrice":139,"highestMetaPriceDisplay":214,"hotelName":"Grand Naniloa Hotel Hilo - a DoubleTree by Hilton","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImNlMjAwNGNhMGYxMzRkOWNiYzVlZGM5ODIyZDg5MjdjIiwiQUlLIjoiOGIzMzYzZjNiMDJlNDZlMWE3NTY0YWYxOGFiOGY4MWMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "US$139", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32596865":"Expedia","34358189":"Hotwire","32484061":"BookingCom","54217592":"TravelocityEWS","109204772":"HotelsCom2IB","79400147":"CheapTicketsEWS","78847723":"OrbitzEWS","78342119":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (384)
          Traveller rating
          Traveller type
          Time of year
          Language
          There are newer reviews for Grand Naniloa Hotel Hilo - a DoubleTree by Hilton See the most recent reviews

          261 - 265 of 362 reviews

          Reviewed 2 February 2017

          I travel to many tourism areas around the world. I found this hotel in Hilo Hawaii adequate after the remodeling that was done. However the staff is an unhappy, unhelpful, and downright rude mob! I am a high-level Hilton HHonors member however my request for...More

          3  Thank JimmyMc
          Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 3 February 2017

          Aloha JimmyMc, We apologize for service failure demonstrated by one or more of our employees and please be assured this is not representative of our friendly staff. We pride ourselves on our true Hawaiian hospitality and we have taken steps to prevent this service failure...More

          Reviewed 31 January 2017

          Our room was bright, clean, and had well-working amenities. The check-in counter could have had more people, but I am very grateful for the offer of biscuits upon check-in (made the next morning's breakfast simpler). The beds are comfortable, the elevators are wide, the lobby...More

          Thank spinblocks
          Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 2 February 2017

          Aloha spinblocks, Thank you so much for such a great review, We at the Grand Naniloa are happy that you enjoyed your stay with us and hopefully we will get the chance to have you as our guest again sometime in the near future. Mahalo...More

          Reviewed 31 January 2017

          My wife and I were revisiting the Big Island after a long hiatus, and chose to stay in Hilo to be a bit closer to Volcanoes National Park. The Grand Naniloa Hotel was recently refurbished and had some special offers available to Hilton Honors members...More

          Thank Andreas G
          Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 1 February 2017

          Aloha Andreas G, Thank you for taking the time to share your recent experience while staying at our hotel. We are happy to hear that you enjoyed your stay with us but have also noted some of your advice and will definitely take them into...More

          Reviewed 30 January 2017 via mobile

          Great newly renovated place. Loved the view from our hotel room. Staff were lovely. One downside (but only minor)... some of the renovations seemed cheaply done i.e. our bathroom sliding door didn't have a bottom rail. There wasn't a fan in the bathroom and the...More

          Thank TaniaK K
          Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 1 February 2017

          Aloha TaniaK K, Thank you so much for such a great review, We at the Grand Naniloa are happy that you enjoyed your stay with us and hopefully we will get the chance to have you as our guest again sometime in the near future....More

          Reviewed 27 January 2017

          It is a beautiful new Hilton property; however, the true quality of this property is the people. Wendy (in accounts), Nicole Stallard (at the desk), Liza (dining) were all superb and took care of any and all questions and concerns. This hotel is a newly...More

          2  Thank IN_Travelers47906
          Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 30 January 2017

          Aloha IN_Travelers47906, Thank you for taking a moment to share your experience. I am happy to hear you found our Hotel and amenities to your liking. We look forward to welcoming you back to our hotel in the not too distant future! A Hui Hou!

          Castle Hilo Hawaiian Hotel
          1,752 reviews
          #4 of 8 hotels in Hilo
           
          Sheraton Kona Resort & Spa at Keauhou Bay
          2,493 reviews
          #6 of 14 hotels in Kailua-Kona
           
          Royal Kona Resort
          2,822 reviews
          #9 of 14 hotels in Kailua-Kona
           
          Courtyard by Marriott King Kamehameha's Kona Beach Hotel
          2,893 reviews
          #4 of 14 hotels in Kailua-Kona
           
          About
          Amenities
          • Top amenities
          • Free Parking
          • Pool
          • Free Internet
          • Hotel Amenities
          • Free Parking
          • Conference Facilities
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Self-Serve Laundry
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Golf Course
          Details
          • Price range
          • US$122 - US$253 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 142
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, TripOnline SA, Hotels.com, Hilton Hotels Direct, Hotwire, Cancelon, Ctrip TA, Travelocity, Hotel.de, Cheap Tickets, getaroom.com, HotelQuickly and HotelsClick so you can book your Grand Naniloa Hotel Hilo - a DoubleTree by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Hawaii >
          • Island of Hawaii >
          • Hilo
          • Also Known As
          • Naniloa Volcanoes Hotel Hilo ,
          • Hawaii Naniloa Hotel Hilo ,
          • Naniloa Volcanoes Hilo ,
          • Hi Naniloa Hotel Hilo ,
          • Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
          Add Photo Photos
          Traveller (184)
          Room & Suite (60)
          Pool & Beach (12)
          Dining (3)
          Hotel & Grounds (132)
          Bathroom (15)
          Business Centre & Event Rooms (2)
          Nearby
          Arnott's Lodge
          535 reviews
          2.55 km away
           
          Hilo Seaside Hotel
          1,027 reviews
          .68 km away
           
          Castle Hilo Hawaiian Hotel
          1,752 reviews
          .24 km away
           
          Pagoda Hilo Bay Hotel
          41 reviews
          .10 km away
           
          Nearby Restaurants
          Suisan
          226 reviews
          .80 km away
          Hilo Bay Cafe
          1,128 reviews
          .74 km away
          Ken's House of Pancakes
          2,012 reviews
          .81 km away
          Sombat's Fresh Thai Cuisine
          305 reviews
          .88 km away
          Nearby Attractions
          Liliuokalani Park and Gardens
          652 reviews
          .44 km away
          Coconut Island
          473 reviews
          .39 km away
          Queen Liliuokalani Gardens
          175 reviews
          .52 km away
          Reeds Bay Beach Park
          34 reviews
          .60 km away
          Questions & AnswersAsk a question
          Eric W
          Even though it's on the ocean it appears this is not a beachfront property. How far is it to a nice sandy beach?
          27 June 2017|
          Answer Show all 2 answers
          Response from Cathy H | Reviewed this property |
          The beaches are not full sand beaches. You will get a mixture of rocks and sand but there are a few along the way, not too far driving distance.
          0
          Votes
          Kevin H
          Free golf? I thought I saw an advertisement for free golf while doing a search. Really?
          5 June 2017|
          Answer Show all 2 answers
          Response from TravellingKamaaina | Reviewed this property |
          Yes, there is a public access 9 hole course across the street from the hotel. It is owned and maintained by the hotel. There is no pro sop or services, but for a simple round of golf it fills the bill. For 18 holes you just... More
          0
          Votes
          BJRSanDiego
          Hi, BJRSanDiego. What would you like to know about this accommodation? Brian mentioned that the valet parking was complimentary. I was told that I must pay $20 a night plus there were signs saying the same thing. I found the parking to be horrible. Did they just charge for valet parking during the Merrie Monarch or what?
          27 April 2017|
          Answer Show all 5 answers
          Response from Jeffrey Y | Reviewed this property |
          Free parking is available but valet may take over the nearby spots when special events
          0
          Votes
          Room Tips
          "Rooms with a view of Mauna Kea and Hilo bay are the best"
          Read review
          "Rooms with an Ocean view are wonderful"
          Read review
          "Trust me - you want a room with a Lanai!"
          Read review
          "Higher up and facing the mountain/bay!"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing