I stayed here for one night. The staff - Ka'ike, Ilima and Lei - were extremely courteous and helpful. The room was clean and comfortable. There is no parking on property, but one can usually find parking on the road. Overall, reasonable value for money.
Staff, acomodations and food are top notch. Location is amazing. This is the rainy side of the island so the rainforests are truly incredible and by far my favorite part. We rented a car a toured the whole island. Would definitely stay here again.
My one night stay was wonderful. It was very clean every worker was very nice and welcoming saying good morning. Breakfast was amazing and fast. Check in and out was also fast. I would totally recommend.
Mixed feelings: Nice folks, Nicely kept grounds and plantings. Nice to have the Coconut Grill attached and used for free breakfast. Room chairs were hard plastic. No fan in bathroom. Needs a floor lamp for more lighting in room. Small desk in room. No counter space in bathroom.…
I loved this hotel. It was so nice and cosy. Clean. Friendly smiling staff. Could defo feel the aloha spirit. Coconut grill adjacent which had great food. Right near liliuokalani gardens, coconut island and the airport. Lots of restaurants nearby. Abit far from town about a 40…
"One wing of the hotel has views of Hilo Bay out front, and are worth the extra cost."
"The upper floors with a Bay view balcony are the best."
"Rooms around the pool don't have anyone above/below them."
"I have never gotten a bad room but I know a lot of people like to look over the koi pond."
"Beech/Ocean section is quiet, has quick access to carpark, and balconies lean over a beautifully crafted garden and coy pond"