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Castle Hilo Hawaiian Hotel

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Castle Hilo Hawaiian Hotel
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1,649 Reviews from our TripAdvisor Community

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Showing 1,439: English reviews
Reviewed yesterday NEWvia mobile

What a pleasant surprise this hotel turned out to be. The reviews I had read made me believe parking and the condition was an issue. It was not! It is an older facility, but well maintained. The minor issues that came up where quickly handled by an extremely friendly staff. Restaurant food was very good. Dinners were limited if you...

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Helpful?
Thank Dan B
East Bay, CA
Reviewed 2 days ago NEWvia mobile

Traveling New Year's Weekend is always difficult. Restaurants are all full, staff are always busy and rushing. Tours are hard to line up. But overall Hilo Hawaiian was a good choice - nice hotel in the center and local downtown and other restaurants. The staff at check in and check out were very helpful.

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Thank GSP25
Reviewed 4 days ago NEW

A nice place to visit offering quick access to drive either north up the coast or south to the volcanoes. A good restaurant and helpful hints from the staff of thing to do and see in the Hilo area. Fabulous view of Mauna Kea from our balcony. Would definitely stay again.

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Thank Scott M
Nacogdoches, Texas
Reviewed 4 days ago NEW

The hotels on the Hilo side of the island seem to all be in a row (at least the ones I saw). The Hilo Hawaiian is in a good location for sightseeing and the airport. The hotel is older, but well taken care of and clean. I would stay here again.

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Thank TravelingTexans_10
Reviewed 1 week ago via mobile

We stayed there one night on Jan 1st night. We arrived late, after 8:30 pm, and were fortunate that it's restaurant was open and served us. This is place is on the ocean and next to a beautiful seaside park. It is close to downtown Hilo. We had a travel-related issue and they let us check out as late as...

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Thank Swamy N
Reviewed 1 week ago

Great service. Friendly staff. Nice view. The hotel is a little bit old, but the location is great. The food at the restaurant was excellent and the wait staff was very attentive. Everything worked in the room and the room was clean.

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Thank Richard S
Fountain Inn, South Carolina
Reviewed 1 week ago

Very nice, covered parking, very close to airport. Arrived late at night and woke to beautiful views out on a park and the ocean. Beautiful landscaping, not new, but neat and clean. Hilo farmers market right down the street was great place to find great Hawaiian crafts.

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Thank Carol P
Toronto, Canada
Reviewed 1 week ago

EVen though Hilo is hawaii's 2nd largest city, it has not been commercialized. So there are no big hotel chains here! We stayed at this hotel for 3 nights and it was nice and comfortable despite its age. The hotel is in a great location next to Lilioukani Gardens and Coconut Island and less than 10 minutes away from downtown...

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Thank Monkey022004
Reviewed 2 weeks ago

The hotel is pretty good after the remodeling. Great location right next to the Liliuokalani Gardens, Coconut Island and close to CarlSmith beach . Food options are not so great since the restaurant in the lobby is a bit on the high side. But there are many local options within minutes of driving from here. 5 minute drive from Walmart...

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Thank peter t
WA
Reviewed 2 weeks ago

We stayed only 1 night at this hotel but it was a nice comfortable stay! Walking into the lobby was awesome, it smelled so good of tropical flowers and was decorated lovely for the Christmas season! Check in was very easy. We were given a room on the 3rd floor which was ewe(we saw a lot of roof) wish we...

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Thank NorthDakotaBound

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island. ... more   less 

Additional Information about Castle Hilo Hawaiian Hotel

Address: 71 Banyan Drive, Hilo, Island of Hawaii, HI 96720-4693
Region: United States > Hawaii > Island of Hawaii > Hilo
Price Range: $161 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Castle Hilo Hawaiian Hotel 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Hilo Hawaiian Hotel
Castle Hilo Hawaiian Hotel Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Castle Hilo Hawaiian Hotel staff and other travellers.
21 questions
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Beaver Creek, Canada
2 months ago
washington state
Phoenix, Arizona
over a year ago

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Questions? Get answers from Castle Hilo Hawaiian Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe room with balcony was just a little bit more.”
 of 5 bubbles , 5 Jan 2017 | Read review
“rooms with ocean views are quieter.”
 of 5 bubbles Monkey022004, 4 Jan 2017 | Read review
“Book early to enjoy a lower price.”
 of 5 bubbles J133CFpetert, 29 Dec 2016 | Read review
“Above 3rd floor”
 of 5 bubbles NorthDakotaBound, 29 Dec 2016 | Read review
“Usually in December, castle resorts has rooms discounted to 1/2price throughout Hawaii, this is how we got our room for such a good deal.”
 of 5 bubbles mariedesjardins, 25 Dec 2016 | Read review
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