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Castle Hilo Hawaiian Hotel

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Castle Hilo Hawaiian Hotel
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1,686 Reviews from our TripAdvisor Community

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Showing 1,468: English reviews
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Bloomington, MN
Reviewed 2 days ago NEW

Rooms clean and comfortable, wonderful view of the bay. Staff friendly. Free WiFi. Easy walk to parks nearby. Mini fridge but no microwave in room. Be aware that if you're staying a Saturday night parking becomes a problem in the evening, as there is likely a wedding and a dining room crowd. The hotel did not block off any parking...

Thank aBadgerandaGopher
Victoria, Canada
Reviewed 5 days ago NEW

An old hotel, NOT renovated, but the rooms are quite spacious. Our room faced the ocean & had a tiny balcony. Lovely views. Staff are reasonably helpful but breakfast is a RIP OFF - Avoid if possible! Only 1 packet of coffee is provided in the room & the staff are very reluctant to provide additional coffee.

Thank 22kittoo
Reviewed 6 days ago NEW

The staff are friendly and helpful. The room and bathroom are clean. Our room faced towards the street, but since we were on 7th floor, it is very quiet. The restaurant in the hotel is a bit on the high price side, but there are a lot more restaurants around you can go to. Breakfast buffet are expensive, we just...

Thank Pie616
Joliet, Illinois
Reviewed 1 week ago NEW

Other reviews had negative things to say about this hotel. We didn't encounter any problems. From check in, to the room, parking, on site restuarant, everything went smoothly. We chose this hotel mainly for it's proximity to the airport (10 minutes) and Volcanos National Park (45 minutes) and were completely happy.

Thank solorider2016
Reviewed 1 week ago NEW

Called the hotel directly day before - said no rooms. Went through TripAdvisor and we were able to get a room. Surprised that it faced Coconut Island. Not sure what caused the noise above us - maybe a sliding door to a lanai (?) but it was very loud and annoying. Can't complain - room was clean and staff were...

Thank Clara S
Wildwood, Missouri
Reviewed 1 week ago

This is an average hotel. There is really nothing spectaular about it, however after searching for hotels in the area I found this one to be the best bang for your buck. The staff is gracious and helpful. The rooms are a good size and bathrooms clean which is really important to me. We spent very little time in the...

Thank Michellee4252
Blue Springs, Missouri
Reviewed 1 week ago via mobile

Half way through our Hawaii vacation we stayed at the Castle Hilo Hawaiian Hotel. The location was great, the Banyan trees were amazingly beautiful and the grounds were very nice. The hotel staff was friendly, the rooms clean and the bed was mighty comfortable. The pool had debris in it, but we got there the day after the tropical storm...

Thank jedrock26
Honolulu, HI
Reviewed 1 week ago

I've seen this hotel before but, never stayed. Because I was traveling with my in-laws they wanted to stay here and I did too. My room overlooked the bay and it was great. I had the balcony door most of the time to enjoy the ocean breeze and either sat on the chairs outside or just relaxed on the bed....

Thank bluehawaii2003HD
Knoxville, Tennessee
Reviewed 1 week ago via mobile

We were not impressed with this hotel. This location advertised rooms that were recently upgraded, but it was old, outdated and unclean. If our room had been recently upgraded, I'd hate to see an 'old' room.

Thank Kevin C
Reviewed 1 week ago

This hotel located very close to a park (can't remember the name) and the coconut island. All rooms have a patio where you can sit and enjoy the view. The staffs here are very friendly which make the stay even more enjoyable. I would recommend this hotel to anyone who want to visit Hilo.

Thank Summer G

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Hotel & Grounds (5)
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  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island. ... more   less 

Additional Information about Castle Hilo Hawaiian Hotel

Address: 71 Banyan Drive, Hilo, Island of Hawaii, HI 96720-4693
Region: United States > Hawaii > Island of Hawaii > Hilo
Price Range: $183 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Castle Hilo Hawaiian Hotel 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Hilo Hawaiian Hotel
Castle Hilo Hawaiian Hotel Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Castle Hilo Hawaiian Hotel staff and other travellers.
21 questions
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Beaver Creek, Canada
3 months ago
washington state
Phoenix, Arizona
over a year ago

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Questions? Get answers from Castle Hilo Hawaiian Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even numbered rooms face the bay.”
 of 5 bubbles aBadgerandaGopher, 22 Feb 2017 | Read review
“Rooms facing the ocean are quiet with lovely views”
 of 5 bubbles 22kittoo, 19 Feb 2017 | Read review
“If possible, get a room in upper floor and facing the water.”
 of 5 bubbles Pie616, 18 Feb 2017 | Read review
“ask for the ocean side”
 of 5 bubbles bluehawaii2003HD, 15 Feb 2017 | Read review
“The rooms with ocean view are so beautiful”
 of 5 bubbles 644summerg, 13 Feb 2017 | Read review
5 of 5