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Hilo Hawaiian Hotel

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71 Banyan Drive, Hilo, Island of Hawaii, HI 96720-4693
3 people are viewing this hotel
Expedia.com
US$199
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Free cancellation until 22-03-14
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US$199
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Free cancellation until 22-03-14
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US$135
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Traveller (1232)
Room & Suite (247)
Pool & Beach (54)

About

#3 of 7 hotels in Hilo
Location
Cleanliness
Service
Value
Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island.
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Property amenities
Free parking
Wifi
Pool
Bar / lounge
Beach
Fishing
Business Centre with Internet Access
Conference facilities
Parking
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Kids' meals
Wine / champagne
Vending machine
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun terrace
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English
2330Reviews38Q+A100Room tips
Traveller rating
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Popular mentions
Kristen H wrote a review Oct. 15
1 contribution
All staff in all department!!! Beautiful property and great services. Only hotel I will stay at in Hilo. Clean and spacious rooms, beautiful view of the ocean, great food options and the view of Hilo from the room is amazing!!
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Matt Pickett, General Manager at Hilo Hawaiian Hotel
Responded yesterday
Thank you for sharing your feedback. We appreciate the kind words and look forward to having you back at the best hotel in Hilo! Pickett
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Nocilantro52 wrote a review Oct. 11
Oregon City, Oregon461 contributions90 helpful votes
We made a quick trip to Hilo and had seen this hotel so decided to try it. It had a better rate than others and good ratings. It definitely exceeded our expectations! We had dinner at the restaurant and were delighted by the food and service. The room was spacious, clean, and comfortable. We especially liked that there was a balcony / lanai that was covered enough to keep the rain off so we could enjoy the view. Close to lots of things we wanted and very hospitable. We will DEFINITELY come back.
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
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Response from Matt Pickett, General Manager at Hilo Hawaiian Hotel
Responded 1 week ago
I am very happy to hear that you enjoyed your visit with us. Please let me know if and when you return so that we can take extra special care of you going forward. Aloha, Matt
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Krystan O wrote a review Oct. 11
1 contribution
The view was lovely from the deluxe ocean view side. The hotel was very close to a lot of eateries and activities. It is also very close to the airport which we rented a car from so it was absolutely no worries getting to the airport for our departing flight. The staff was so nice and accomodating. We were so grateful for the filtered water dispenser and complimentary water bottle. We also needed a microwave so they brought one up to us. Overall we had a ton of fun and the hotel made it a 10/10 experience.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Room Tip: Quiet deluxe ocean view
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Response from Matt Pickett, General Manager at Hilo Hawaiian Hotel
Responded 1 week ago
Great to hear that you enjoyed your stay. Please let me know when you return so we can make sure to take extra special care of you going forward. Aloha, Matt
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kaukaukane wrote a review Oct. 10
Kauai, Hawaii22 contributions37 helpful votes
Great local island setting and feel. Reminded me of days of old when I grew up on the coastal shores of Kauai. Enjoyed that breath of morning ocean breeze and watching the locals fish. The employees were friendly and made me feel like we’ve known each other for life. Covered parking a plus for Hilo’s notorious tropical rain. Lots of local food nearby but you still must try WBW Restaurant.
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from Matt Pickett, General Manager at Hilo Hawaiian Hotel
Responded 1 week ago
I am glad to hear that you enjoyed your visit with us. Please let me know if we can be of any further assistance or if you are returning let us know so that we can take extra special care for you. Aloha, Matt
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Greg M wrote a review Sep. 2021
1 contribution
We started our two-week visit to the Big Isand with three nights at the Hilo Hawaiian Hotel before crossing the island for the beaches of Kohala. The hotel is the perfect base for exploring the windward coast with its many waterfalls, and of course Hawaii Volcano National Park (just 1/2 hour away.) Our only issue was not being told at check in about the COVID policy of not cleaning the rooms during our stay, which is an understandable policy, but suprising to come back to a room that hadn't been tidied that first day of exploring. No big deal, once we knew, we made our bed on morning two and set off for our volcano day. The room was very comfortable, with an amazing view of Hilo Bay, the Pacific, and the windward coast. The pool, right next to the bay, was perfect for a relaxing dip after a day of hiking. Every staff member we spoke with was welcoming and attentive... the porter was especially friendly, and gave us tips on things to see on our drive to the west side of the island. We definitely recommend the Hilo Hawaiian Hotel, and will be back again someday!
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Matt Pickett, General Manager at Hilo Hawaiian Hotel
Responded 2 weeks ago
I am glad to hear that things worked out well for your stay with us at the Hilo Hawaiian Hotel. We try to ensure that we communicate all of the Covid related protocols on arrival but apparently we missed this point with your arrival. I hope that it wasn't too much of an inconvenience. Please let me know if you return to the area anytime soon as we would love to welcome you back. Aloha, Matt Pickett
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PRICE RANGE
US$140 - US$254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castle hilo hawaiian hotel, hilo hawaiian hotel
LOCATION
United StatesHawaiiIsland of HawaiiHilo
NUMBER OF ROOMS
286
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Frequently Asked Questions about Hilo Hawaiian Hotel
Which popular attractions are close to Hilo Hawaiian Hotel?
Nearby attractions include Liliuokalani Gardens (0.3 km), Coconut Island (0.3 km), and Reeds Bay Beach Park (0.4 km).
What are some of the property amenities at Hilo Hawaiian Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilo Hawaiian Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilo Hawaiian Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilo Hawaiian Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Hilo Hawaiian Hotel?
Conveniently located restaurants include New Saigon Vietnamese Restaurant, Queen's Court Restaurant, and Hula Hulas.
Are there opportunities to exercise at Hilo Hawaiian Hotel?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hilo Hawaiian Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Hilo Hawaiian Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilo Hawaiian Hotel?
Many travellers enjoy visiting Kaipalaoa Landing (2.2 km).
Does Hilo Hawaiian Hotel have any great views?
Yes, guests often enjoy the harbour view available here.