We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (32)
Room & Suite (10)
Dining (1)
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Watch prices for this hotel.
We’ll alert you of any changes.
Sign up
Overview
  • Excellent49%
  • Very good25%
  • Average10%
  • Poor8%
  • Terrible8%
Travellers talk about
“nice kitchen”(3 reviews)
“shower room”(2 reviews)
“two blocks”(2 reviews)
Free Wifi
Non-Smoking Rooms
Free Parking
Breakfast included
Pool
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (200)
Filter reviews
167 results
Traveller rating
84
38
16
13
16
Traveller type
Time of year
LanguageEnglish
More languages
84
38
16
13
16
Show reviews that mention
All reviewsnice kitchenshower roomtwo blocksfarmers marketthe aloha spiritwithin easy walking distancehome away from homebig islandpineappledormhbhcleanlinessvolcano
FilterEnglish
Updating list...
1 - 5 of 167 reviews
Reviewed 26 February 2018 via mobile

The Hilo Bay Hostel is located in an old hotel, with original wooden flooring etc. The dorms are comfortable (though no lockers) and the facilities are OK (showers are semi-communal and run-down). The staff and atmosphere is friendly. However, on my final night there, I...More

Thank Rob C
Reviewed 19 February 2018

The hostel was ok for the price and the room is pretty big, however the cleanliness of the room is not that great. But we were astonished by the rudeness of some staff members. The kitchen closes at 21:30 and at 21:31 we were ousted...More

Thank nath180
Reviewed 21 November 2017

ATMOSPHERE : First and foremost, THIS IS NOT A HOSTEL. The minute I walked in, I noticed the very strange atmosphere. There were a lot of old permanent residents who unfortunatly seem to be homeless or mentally ill. Most of the residents are a 40...More

Thank Edline S
Reviewed 2 October 2017 via mobile

The family atmosphere and the Aloha spirit makes this hostel the best. You feel like family and this place is truly a home away from home. Denise, Frankie, Joanne and Haku make sure everything is taken care of so that you feel invited and at...More

Thank djulaton
Reviewed 14 September 2017 via mobile

At first look, the place is Nice and welcoming. As soon as you get to your Room. Dorms stinks, beds are disgusting, bunch of permanent residents who seem mentally ill. Restrooms and showers are nasty. Worst Hostel EVER. Please, don’t give them your money. The...More

1  Thank Jean-Philippe G
View more reviews
Best Value Properties in Island of Hawaii, HI
See all 47 hotels in Island of HawaiiSee all
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Details
Price range
US$45 - US$135 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Details
Price range
US$45 - US$135 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (32)
Room & Suite (10)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lisawang2
22 January 2015|
Answer
Response from Austin S | Reviewed this property |
Bring your own toiletries, but you can rent towels from them
0
Votes
Room Tips
"Get a room which looks out onto the street. Little traffic at night or in the morning to keep you awake."
Read review
"Rooms are on a busy road, and with window open it is very noisy. Bring ear-plugs."
Read review
"Mention to staff members if a quiet room is required."
Read review
"Probably the best value in Hilo if you choose a dorm room. This is a hostel, not a hotel."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing