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Dolphin Bay

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#2 of 8 Hotels in Hilo
Certificate of Excellence
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1 room 2 adults 0 children
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654 Reviews from our TripAdvisor Community

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Showing 612: English reviews
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Phoenix, Arizona
Reviewed 2 weeks ago

This is a small budget friendly hotel not far from downtown Hilo. It is not a fancy place by any means, but it's clean and the staff is friendly. Free coffee and tea in the morning with homemade banana bread. No A/C but fans help keep it cool, not bad with the windows open. At night you can hear the...

Thank CBe987
Reviewed 2 weeks ago

John Alexander is the master host. Dolphin Bay hotel is well located, clean and was an excellent place to stay. Rooms have everything you might need, including a small, well equipped kitchen. Coffee ( correction), good coffee always available in reception along with stunning fresh fruit and baking. John ensures your stay is unique. He is a boundless source of...

Thank Nickandfiveothers
Reviewed 2 weeks ago

This is my sixth stay here, and I cannot imagine staying in any other hotel on the Big Island. What this place doesn't have (so ignore the complaints in other reviews about it not having this, because this is all information available up-front): AC, room service, a restaurant onsite, a pool, fancy anything. No elevator to the second floor (so...

Reviewed 3 weeks ago via mobile

We stayed here 2 nights based on the location to town. The walk to the shops and farmers market was very easy. The staff were incredible and very friendly. The banana bread and fresh fruit in the morning was perfect. The rooms are simple compared to a resort which was very appealing. We had a kitchen which we was important...

2Thank SandraGT2015
Alameda, California
Reviewed 3 weeks ago

We have stayed there twice in the past three weeks. The first time was with family of six and the second time was two singles. Dolphin Bay Hotel provided the perfect accommodations for each visit. For a family there are suites with one or two bedrooms. With day beds in the living room made up to look like couches by...

1Thank Joan D
Deer Park, Washington
Reviewed 15 February 2017

We stayed here recently and loved it! Great people and a cat that makes sure you feel at home. Would stay here again and would recommend to friends. Walking distance to restaurants and the farmers market.

1Thank Alvin E
Reviewed 12 February 2017

John Alexander and his staff are wonderful hosts. The room was perfectly equipped. It was so nice to have a small clean kitchen area and not need to constantly eat out. My husband unfortunately contracted a bad cold and infection on this vacation and they were very understanding when we had to check out early, not charging us for our...

1Thank madpark41
Long Island, New York
Reviewed 12 February 2017

Local to Hilo area, wonderful check-in experience with being shown to room and amenities of room & hotel. Local flowers located in room and lobby as well as growing all around hotel. No AC in room but wasn't needed when we stayed in Feb. Coffee, banana bread and fruit available in lobby. Room and bedding were comfortable.

2Thank onvacationagain88
Reviewed 9 February 2017 via mobile

Would not choose any other place in Hilo. Very clean. Extremely helpful and friendly. Owner John is there and super guy. Fresh fruit free for breakfast along with banana bread. Can't say enough nice things about this place Our third visit here.

1Thank Larry K
Boston, Massachusetts
Reviewed 4 February 2017 via mobile

If you are active, adventurous people this is the place to stay. They have a mini kitchen in the units. BIG shower space. The rooms are equipped with fans, no A/C...but you don't need it anyway. The rooms are just right and simple for on the go people. Open the windows and enjoy the fresh Hawaiian air. They serve banana...

1Thank TanDJ86

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Seasoned guidance for a wide range of Big Island adventures. Walking distance to downtown Hilo. Clean quiet & reasonable. All rooms with kitchens. Free WiFi Internet available. Rated nicest small hotel in Hilo. ... more   less 

Additional Information about Dolphin Bay

Address: 333 Iliahi St, Hilo, Island of Hawaii, HI 96720-2399
Region: United States > Hawaii > Island of Hawaii > Hilo
Price Range: $223 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Dolphin Bay 2.5*
Number of rooms: 18
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Also Known As:
Dolphin Bay Hilo, Hawaii
Dolphin Bay Hotel Hilo
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Questions & Answers

Here's what travellers have asked, with answers from Dolphin Bay staff and other travellers.
8 questions
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Fairbanks, Alaska
Houston, Texas
9 months ago
Kailua, Hawaii
over a year ago
over a year ago

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Questions? Get answers from Dolphin Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most all the rooms are pretty quiet, try and get a ground floor room if you have heavy luggage- no elevator.”
 of 5 bubbles CBe987, 11 Mar 2017 | Read review
“I suspect rooms are all very similar. It is John and his team who are the stars.”
 of 5 bubbles Nickandfiveothers, 11 Mar 2017 | Read review
“Rooms facing the back garden”
 of 5 bubbles LSBPHD, 10 Mar 2017 | Read review
“Every room is good”
 of 5 bubbles 378joand, 27 Feb 2017 | Read review
“Upstairs is probably better”
 of 5 bubbles mndb, 12 Dec 2016 | Read review
5 of 5