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Chalet Kilauea

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Traveller (226)
Room & Suite (83)
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Overview
  • Excellent50%
  • Very good30%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“koi pond”(31 reviews)
“deluxe bungalow”(4 reviews)
“spiral staircase”(11 reviews)
Free Wifi
Free Parking
Hot Tub
Non-Smoking Hotel
Kitchenette
Concierge
Breakfast included
3 Star Hotel
All hotel details
Offers from Chalet Kilauea
Special Price: 15% off room rate
Offers from Chalet Kilauea
Special Price: 15% off room rate
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (440)
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192
104
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15
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192
104
37
21
15
Show reviews that mention
All reviewskoi ponddeluxe bungalowspiral staircasevolcano national parkhuge showerperson showerspacious bathroomfront officehot tubcontinental breakfasttree housethe big islandcoffee makerelectric fireplacefruitflat screen tvtwo nights
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1 - 5 of 369 reviews
Reviewed 3 weeks ago

I was concerned that the pictures didn’t really represent the rooms, but boy was I wrong! If anything, the pics don’t do it justice. Very comfortable + a little zen. I look forward to staying here again.More

Review collected in partnership with this hotel
Thank jedeal2018
Response from ChaletKilauea, Guest Relations Manager at Chalet KilaueaResponded 1 week ago

Aloha and mahalo for providing your review of Chalet Kilauea. We are very glad to hear that you had an enjoyable stay with us and that you enjoyed the rooms and the details that we put into them. We hope you had a great vacation...More

Hotel's Favourite
Reviewed 27 January 2018

This is a very special hotel with rooms that make the stay a fun experience. Our room had some impressive African antiques. Close the Volcano National Park, and surrounded by delightful tropical gardens, you feel in a rather zen environment. It's calm, beautiful, very different.More

1  Thank Judy952
Response from ChaletKilauea, Guest Relations Manager at Chalet KilaueaResponded 17 February 2018

Aloha and thank you for taking the time to review Chalet Kilauea on Tripadvisor. We are pleased to hear that you enjoyed your room and all the details we've put into our rooms to make this a truly unique experience. We hope you enjoyed your...More

Reviewed 3 weeks ago

The hotel was very quaint and in a serene quiet neighborhood. The furnishings were comfortable and clean. Great heater and humidifier because of the dampness in Volcano Village. The room had all the amenities including coffee, clean wine glasses, coffee cups and real silverware along...More

Review collected in partnership with this hotel
1  Thank Stan V
Response from ChaletKilauea, Guest Relations Manager at Chalet KilaueaResponded 1 week ago

Thank you for taking the time to provide your comments and feedback on Tripadvisor. It's great to hear that you found the room and amenities to be just what was needed for your stay in Volcano Village. We hope you come visit again! Aloha!

Reviewed 4 weeks ago

Wonderful experience. It was a fantastic location, minutes from the park entrance and although secluded and peaceful, was very close to many delicious restaurants. Very easy to reach customer service, ver responsive. The room itself was beautiful and very unique. The heaters were a nice...More

Review collected in partnership with this hotel
Thank jcormi385613
Response from ChaletKilauea, Guest Relations Manager at Chalet KilaueaResponded 3 weeks ago

Aloha and thank you for taking the time to post your comments! Comments like yours help us improve our product as much as possible. You stayed at Chalet Kilauea; offering upscale private accommodations. We are happy your stay was enjoyable. Thank you once again. Aloha!

Reviewed 4 weeks ago

Quirky rooms, which were clean and the beds was comfortable. Well located for touring the Volcano Parks. However, there was very little in the way of welcome, and the staff consisted on one person on the front desk for limited periods. This meant that if...More

Thank BellaBeaconsfield
Response from ChaletKilauea, Guest Relations Manager at Chalet KilaueaResponded 3 weeks ago

Aloha and thank you for providing your review of Chalet Kilauea! Yes, we are a limited service hotel with front desk hours of 7:30am-11:30am and 1:30pm - 5:00pm. The volcano village closes by 8, we are 1 hour from Hilo and 3 hours from Kona....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Concierge
Room amenities
Microwave
Refrigerator in room
Things to do
Hot Tub
Details
Price range
US$69 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Smoking rooms available
Details
Price range
US$69 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Smoking rooms available
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Traveller (226)
Room & Suite (83)
Dining (7)
Business Centre & Event Rooms (1)
Questions & Answers
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CKimoff
29 April 2016|
AnswerShow all 2 answers
Response from sailaway02 | Reviewed this property |
It was made clear to us on check in that there was no breakfast included at this property. It is not a bed and breakfast, it is a Chateau and breakfast was not included.
1
Vote
Erin R
21 April 2016|
AnswerShow all 7 answers
Response from AreeshaRice | Reviewed this property |
I think it depends on which property you end up in, as this listing covers three properties. The Hale Volcano had a really repulsive shared bath- it smelled of pure ammonia. We walked checked out after a look around and... More
0
Votes
SoBlessed2010
9 June 2015|
Answer
Response from ChaletKilauea | Property representative |
Aloha, the shared bathrooms are shared among all guests in the building. There is a bathroom available for use on each floor.
-1
Votes
Room Tips
"Keep up the good work"
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"Room 101 has 1Q and 1Full separated by a partial wall. Good for a small family."
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"My only suggestion would be to add a piece of furniture near the sink in the bathroom (109) to put toiletries..."
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"stay at another hotel, one that promises heat and blankets"
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