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Hilton Waikoloa Village

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Hilton Waikoloa Village
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7,074 Reviews from our TripAdvisor Community

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Showing 6,422: English reviews
United States
Reviewed yesterday NEW

The hotel is a fully engulfing experience. So much within walking or shuttle distance. This is a vacation, its own world get away. Five years ago we stayed in the hotel and just completed a stay in a condo in the Kingsland section. My wife and I much preferred the hotel to the condo. Oh the condo has a few...

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Helpful?
Thank Dale F
Stockton, California
HOTEL’S FAVOURITE REVIEW
Reviewed 22 November 2016

This is the 4th time I have stayed at the Hilton Waikoloa and it won't be the last! I've been 3 times in the Ocean Towers and this last trip in the Palace (WOW!! 7th floor, ocean view...doesn't get much better than this! However, my goal is to stay in the Lagune Tower!!). Anyway, this is one of those incredible...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
9Thank Corie C
About Hotel's Favourite Review
HiltonWaikoloa, Manager at Hilton Waikoloa Village, responded to this review

Aloha Corie C, We're absolutely delighted to hear that you had such a wonderful stay with us and that you enjoyed the new Palace Tower accommodations. You definitely will need to check out the Makai at Lagoon Tower experience on your next visit, too. It's terrific that you had a chance to explore the trails at the resort and that...

Washington DC, District of Columbia
Reviewed yesterday NEWvia mobile

I don't mind the fact that this is definitely not a luxury resort but a theme park, a Disneyland with a water slide and dolphins held in a pool - And I even put aside the fact that you might wait 20 min for breakfast, wait 10 min for a server, wait 25 min for check in (even if you...

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Helpful?
Thank Justin A
Aurora, Colorado
Reviewed yesterday NEW

Friendly staff, stunning property and a new attitude towards delivering the brand. We felt welcomed at every stop on the property, renovated rooms in the Palace Tower looked great. Dinner at the KPM and sitting and watching the sunset a must do for couples. Swimming in the bay with the turtles and all species of fish was very special.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mike0225
Windsor Heights, Iowa
Reviewed yesterday NEW

Overall a good hotel. Showing its age. Staff makes up for the aging facilities and responds quickly to guests. Be prepared to walk a lot. Transportation around this large resort is very slow. OK if you are not on a schedule.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank dwk573
Edmonton, Canada
Reviewed 2 days ago NEWvia mobile

We've stayed at a few resorts in the Kona area and for the price we paid for the service and amenities, I wouldn't recommend staying at this resort. Here is what we liked: - The lagoon and dolphin quest is the best part of this resort. The lagoon had really good snorkelling and we liked the water rentals. We likely...

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Helpful?
Thank BaileyFynn
Vancouver, BC
Reviewed 2 days ago NEW

A truly massive property. Three distinct towers each probably the size of a regular hotel in Hawaii. It is so far from one end to the other that there is both a monorail AND a boat that transports passengers from one end to the other. If you choose to walk inside, the halls all contain lots of art and sculpture...

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Helpful?
Thank canadian_traveller88
Salt Lake City, Utah
Reviewed 3 days ago NEW

Good place for the family. lagoon is nice for the kids to snorkel. there are usually turtles they can see up close. property is gigantic, like really big. almost a determinant that you have to walk a mile to go to anything. rooms are average, but the price is a decent value for what you get. take the family here,...

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1Thank Chad M
Wenatchee, United States
Reviewed 3 days ago NEW

If you like losing an hour or more of your day to use the onsite transportation, love stairs without handrails, poor food choices at high prices and a setting more devoted to impressing it'self rather than it's guest..this might be the spot for you. There were individual amazing staff. The setting was beautiful AND it is not guest centered. It...

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Helpful?
1Thank LeeAnn G
HiltonWaikoloa, Manager at Hilton Waikoloa Village, responded to this review

Aloha LeeAnn G, Thank you for your feedback regarding your stay with us. We are sorry that we failed to meet your expectations and apologize that you felt your experience was undervalued. I will be sharing your feedback with my management team to ensure a more positive experience for future guests. We hope you will consider our property again &...

Reviewed 3 days ago NEW

Beautiful location, clean rooms, nice artwork, great swimming pool...would have been a nice trip if you didn't have to pull out your credit card and pay "movie theater" prices for prices for every little thing imaginable. I did not expect this to be an all-inclusive resort by any means, but having stayed in hundreds of hotels over the yrs- I...

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Helpful?
1Thank Noah B

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hilton Waikoloa Village is located within the Waikoloa Beach Resort area on the sunny Kohala Coast on Hawaii's Big Island - just 18 miles from the Kona International Airport. It is a unique 62 acre oceanfront resort with trams and canal boats transporting you throughout the resort. Enjoy a serene snorkeling lagoon, interactive dolphin encounters, spectacular pools with waterslides, the Kohala Spa, exciting shopping and dining, and golf at one of two championship golf courses. ... more   less 

Additional Information about Hilton Waikoloa Village

Address: 69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738-5799
Region: United States > Hawaii > Island of Hawaii > Kohala Coast > Waikoloa
Price Range: $337 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Waikoloa Village 4*
Number of rooms: 1240
Reservation Options:
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Also Known As:
Hilton Waikoloa Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Waikoloa Hilton
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Waikoloa Village staff and other travellers.
190 questions
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Questions? Get answers from Hilton Waikoloa Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get the Ocean towers”
 of 5 bubbles 383leeanng, 21 Jan 2017 | Read review
“dont be in the Palace building, ask for ocean view room”
 of 5 bubbles Neen_12, 20 Jan 2017 | Read review
“Makai or lagoon tower if you can. Avoid Ocean tower or plan to be out and about and accept an aging room.”
 of 5 bubbles E4052YYseanf, 19 Jan 2017 | Read review
“get an ocean view well worth the upgrade”
 of 5 bubbles fgkelbel, 19 Jan 2017 | Read review
“Stay away from the jungle area. too much birds singing too early in the morning.”
 of 5 bubbles 824shellai, 17 Jan 2017 | Read review
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