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Hilton Waikoloa Village

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Traveller (5684)
Room & Suite (1156)
Pool & Beach (942)
Overview
  • Excellent42%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
“ocean tower”(1,586 reviews)
“dolphin quest”(458 reviews)
“hilton waikoloa”(671 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
Additional information
Offers from Hilton Waikoloa Village
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Waikoloa Village
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,898)
Filter reviews
8,098 results
Traveller rating
3,189
2,546
1,297
661
405
Traveller type
Time of year
LanguageEnglish
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3,189
2,546
1,297
661
405
Show reviews that mention
All reviewsocean towerdolphin questhilton waikoloakona poollagoon grillthe big islandpizza placechinese restaurantkamuela provision companybuddha pointboat rideswim with the dolphinsfishhuge resortboat servicemain lobbydolphin encounter
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1 - 5 of 8,098 reviews
Reviewed yesterday

Great resort with a good amount of construction. If you stay in the Ocean Tower be prepared to walk aways to lobby or wait a while for the tram (they do have boats but they only run from 2pm until 10pm). The food at the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank DiSisR
Hotel's Favourite
Reviewed June 18, 2018

This review is not so much about the hotel (which was fantastic) but about the "Big Island Breakfast". We bought a package deal from Costco which included daily breakfast. Our first morning we went to breakfast and oh what a breakfast it was!! There were...More

2  Thank Buttons560
Response from HiltonWaikoloa, General Manager at Hilton Waikoloa VillageResponded June 23, 2018

I'm really happy that our breakfast impressed you so much! Thanks for taking advantage of that packaged deal and leaving us this review. We'll have more breakfast with plenty of bacon for you next time! Sincerely, Simon, tripadvisor@hiltonwaikoloavillage.com

Reviewed yesterday

We loved our stay. We have been to this resort two other times with our children and looked forward to going again. Yes the place is aging but so am I, they are remodeling the Ocean Tower so part of this area is closed. We...More

Thank RDHCO
Reviewed yesterday via mobile

We were excited when we finally arrived at Hilton resort on Big Island after quite long flight from San Francisco. Hawaii should be one of the highlights on our trip. Fortunately, we saw already back home that Ocean Tower in which we had reservation has...More

1  Thank Tiinnaa
Response from HiltonWaikoloa, Manager at Hilton Waikoloa VillageResponded yesterday

Thank you for your recent stay at Hilton Waikoloa Village, and thank you for your review. While we strive to provide a pleasant experience to our guest, I apologize that the issues highlighted in your review affected your overall experience. I assure you I will...More

Reviewed 2 days ago

Stayed at this property 3x over the past 12 years and it's aging. Pools have large rubber patches on the bottoms, paint is peeling, and drainage around pools is terrible (creating dangerous fall risks). Near the waterfall, there's an insect problem and poolside servers are...More

Review collected in partnership with Hilton Hotels & Resorts
2  Thank Glenn D
Response from HiltonWaikoloa, Manager at Hilton Waikoloa VillageResponded yesterday

Thank you for your recent stay at Hilton Waikoloa Village, and thank you for your review. We strive to provide a pleasant experience to our guests, and we apologize that your experience was disappointing. Our hotel has just finished revitalization on the Kohala pool and...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$226 - US$578 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$226 - US$578 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5684)
Room & Suite (1156)
Pool & Beach (942)
Dining (218)
Amenities (110)
Family and Play Areas (32)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
KonaGalHawaii
August 11, 2018|
AnswerShow all 2 answers
Response from Colette T | Reviewed this property |
I agree with atlantacox, the resort fee includes the “free” WiFi. Everything was over priced.
0
Votes
Michele N
August 4, 2018|
AnswerShow all 11 answers
Response from andrewlinehan2015 | Reviewed this property |
Unfortunately, if there is an "Adults Only" pool, I did not see it. If hanging out by the pool without any children being around is your primary objective, this may not be the best property for you. However, because there... More
0
Votes
Room Tips
"Ask for an upgrade all they can do is say no."
RDHCO
2 million years ago
Read review
"Pick a different hotel. Try the Lagoon or Palace."
colettet220
2 million years ago
Read review
"We always loved Ocean Tower Ocean view or partial ocean view, but after staying Palace tower, get a suite..."
WasKCMOnowLiving808
2 million years ago
Read review
"Ocean Tower is under construction and being redone, once complete it will be very up to date and the normal..."
gideonv555
2 million years ago
Read review
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