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Hilton Garden Inn Kauai Wailua Bay

GardenInn.comUS$169*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$192*
US$169*
US$179*
US$192*
US$169*
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Hilton Garden Inn Kauai Wailua Bay
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545 Reviews from our TripAdvisor Community

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Showing 519: English reviews
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Toronto
Reviewed yesterday NEWvia mobile

We spent 6 nights at the HGI in mid-May. The location was ideal for exploring the entire island. The room was spacious, very comfortable, nicely appointed. A/C was a little on the weak side - had it set at 68 and I guarantee that it wasn't 68 in the room at any time - but the room was never uncomfortable....

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Helpful?
1Thank bart2002
Deadwood, South Dakota
HOTEL’S FAVOURITE REVIEW
Reviewed 23 February 2017 via mobile

To be honest, when we first arrived I was a little concerned that we had made a poor choice. Our rooms were not ready at 3pm for check in but we made the best of it and went to go get something to eat. When we came back at 6pm there was a very long, slow moving line at the...

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5Thank Robon F
About Hotel's Favourite Review
AquaAston H, General Manager at Hilton Garden Inn Kauai Wailua Bay, responded to this review

Aloha Robon, and thank you for your wonderful review! We are so glad to hear that your stay ended up exceeding your expectations, and that you enjoyed you room and view, as well as our location and pool/jacuzzi. But we are even more thrilled to hear that our staff took the cake! We will gladly pass your kind words along...

Orland park
Reviewed 2 days ago NEWvia mobile

For the money you can't go wrong at the Hilton garden inn. We used part Hilton honors points and the rest paid cash to rent for 3 days. The room was quite nice and clean. It had a partial ocean view. Staff was friendly and helpful. Hotel is located next to Lydgate beach park. This park has a nice beach...

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1Thank srk55
Myrtle Beach, SC, United States
Reviewed 2 days ago NEW

Very well satisfied with your facility, thank you! Our stay was one we will never forget and we will be returning on an Annual vacation at your facility. See you next year. We will be bringing our family once again; however it will be more family then we had this year. Their we only 4 of us this year, but...

Review collected in partnership with Hilton Garden Inn
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Thank robertsG6326RZ
Dnk
Reviewed 2 days ago NEWvia mobile

From some of the previous reviews, I had concerns as I am sometimes a harsh critic and we were also traveling with adult children. Glad to say, I can give 5 stars to this place. First of all, we found everyone we encountered to be friendly and accommodating ..from the assistant mgr. , breakfast staff, to Nikki at the front...

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Thank Justusduo
Santiago, Region Metropolitana, Chile
Reviewed 3 days ago NEWvia mobile

We really enjoyed the property and the breakfast! We ended up in one of the cottages, that could use a face lift outside, but still thought the place was mostly beautiful. The staff for breakfast was so friendly and helpful. The staff at the checkin counter were also friendly and helpful. We would stay here again.

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Helpful?
Thank Angela S
McKinney
Reviewed 3 days ago NEWvia mobile

Not up to the usual Hilton standards, sadly. The elevator smelled like a locker room, the small fish ponds were filthy and smelled, and the parking was minimal. The room and bed was comfortable, however - gratefully so. The commons areas are open-air and very nice and inviting otherwise. We saw nor experienced any mosquitoes, thankfully. The location is right...

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Thank Jeff H
Reviewed 4 days ago NEW

Stayed in Maui for five days and extended our stay for 2 nights in Kauai. This could be the worst Hilton property I've stayed at. There was no "Lei greeting" as advertised, no big deal, but then it seemed as though we were a nuisance checking in as there were 2 people in front of us and one person working...

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Helpful?
1Thank James B
AA H, General Manager at Hilton Garden Inn Kauai Wailua Bay, responded to this review

Aloha James. Thank you for taking the time to review your recent experience with us. We are very sorry and embarrassed to hear that your stay was less than satisfactory, and that the service you received was far from exceptional. We sincerely apologize for you inconvenience and discomfort, and for the lack of care and concern with with your arrival...

Hobe Sound, Florida
Reviewed 5 days ago NEW

delayed from 9:30am until 5PM for room access despite apparent rooms being vacant for cleaning. At least have assistance for handicapped with luggage, provide some temporary hospitality services, this could be a very nice, first class hotel if systems improved and run right. Hot tub over run by women with small children even babies in diapers-need to control, better signage?

Review collected in partnership with Hilton Garden Inn
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1Thank Pickbent
AA H, General Manager at Hilton Garden Inn Kauai Wailua Bay, responded to this review

Aloha and thank you for sharing your review. We appreciate your time and feedback and apologize for the aspects of your stay that were less than satisfactory. Your review will be shared with our management team for careful consideration, and we will look to improve our overall guest experience for your next vacation with us. Mahalo.

Reviewed 6 days ago NEW

All the Hilton Garden Inn staff we encountered on our 8-day stay were very friendly. We really liked the Coconut Coast location also. We had a rental car and the Hilton Garden Inn location, on Highway 56 & very close to Highway 50, made it easy for us to drive north, south or west.

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3Thank lvgirl1000

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Laundry Service
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Our new Hilton Garden Inn Kauai at Wailua Bay has been completely renovated with 216 assorted guest rooms, suites and two-room cottages that feature ocean, mountain or garden views. This beautiful, beachfront location on scenic Wailua Bay will take your breath away. Guests enjoy the two outdoor pools, whirlpool, modern fitness center, an onsite restaurant and bar, and evening room service. WiFi is complimentary in the guest rooms and throughout the grounds. ... more   less 

Additional Information about Hilton Garden Inn Kauai Wailua Bay

Address: 3-5920 Kuhio Hwy, Kapaa, Kauai, HI 96746-1433 (Formerly Aston Aloha Beach Hotel)
Region: United States > Hawaii > Kauai > Kapaa
Price Range: $216 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Kauai Wailua Bay 3.5*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Orbitz, Hotwire, Ctrip TA, Travelocity, Cheap Tickets, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your Hilton Garden Inn Kauai Wailua Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aston Aloha Beach Resort
Aloha Beach Hotel Kauai
Aloha Beach Kauai Hotel
Hilton Garden Inn Kauai Wailua Bay Kapaa
Hotel Style:
#4 Top resorts Hotel in Kapaa
#7 On the Beach Hotel in Kapaa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Kauai Wailua Bay staff and other travellers.
31 questions
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Questions? Get answers from Hilton Garden Inn Kauai Wailua Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views seem to be of the main pool looking toward the ocean.”
HardyChilders, 12 May 2017 | Read review
“If you do go there get an ocean view room, because there is no point in getting a garden view - there is no garden.”
  • Middle Garden area
  • Middle Garden Area
16dwightb, 5 May 2017 | Read review
“face park and ocean”
travelerfunSeattleWa, 2 May 2017 | Read review
“Cottages are the better option”
cnowlen, 5 Apr 2017 | Read review
“Top floor rooms facing ocean is best if you like sleeping with window open at night and want to catch the sunrise”
kauais2017, 29 Mar 2017 | Read review
5 of 5
GardenInn.com
US$169* /night
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Booking.comUS$179
Expedia.comUS$169
TripAdvisorUS$169
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Prices are for 1 room, 2 adults
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