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Hanalei Bay Resort

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Hanalei Bay Resort
Hanalei Bay Resort
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1,635 Reviews from our TripAdvisor Community

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Showing 1,613: English reviews
Seattle, Washington
Reviewed yesterday NEW

No micrwave, No refrigerator No locker safe, No coffee pot, no cup or glass for drinking. Room was big and clean. They only clean the room every 3days. I called the front desk, they won't provide microwave or security safe, but they had a guy to bring in a small refrigerator and a coffee pot (but no coffee, no spoon...

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Helpful?
Thank Chngglr
usa
Reviewed yesterday NEWvia mobile

The Good: Lovely lobby area, beautiful gardens, pool area was nice, tennis courts & great view from room. Happy Talk bar staff were fun & friendly & food/drinks were all good (i hear they are a different operation from the resort - it shows) The Bad: Room had musty smell No refrigerator No TEA/COFFEE MAKER (c'mon now this was a...

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Thank buzzkate
Michigan, United States
Reviewed yesterday NEWvia mobile

We very much enjoyed staying at this property. We had an ocean view and the views were great. A lot better than on the south side. We are staying in Poipu right now and the views just do not compare. I wish we just stayed on the north side the whole time. The property itself is very beautiful. Right next...

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1Thank Yuliya486
Lansing, Michigan
Reviewed 4 days ago NEWvia mobile

Very, very steep walks around the property and extremely steep path to the beach. The condo we rented via VRBO had a fantastic view of Hanalei Bay. If you rent here, I'd highly recommend renting a unit with a view of the bay. The resort utilizes golf carts to drive around the visitors; you call for a ride & it's...

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Helpful?
1Thank Hola4876
GPR S, Manager at Hanalei Bay Resort, responded to this review

Thanks for the feedback, Hola4876. We're pleased you enjoyed our stellar views! Our pools and koi ponds are some of our guests favorite parts, so we're sorry to hear you felt less than impressed by them. The resort fee covers parking, housekeeping, certain activities, use of the business center, and everything that makes Hanalei Bay Resort a wonderful place to...

Bisbee, Arizona
Reviewed 5 days ago NEW

I was delighted by this property as it is absolutely gorgeous. Lobby is beautiful with lots of native materials, a great koi pond kinda dealie with very well thought out lighting and beautiful pottery, etc. The Happy Talk bar was fun although I think the 10 huge TV screens are a bit much. Screens screen everywhere and no where to...

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Helpful?
1Thank sleepydog
GPR S, Manager at Hanalei Bay Resort, responded to this review

Aloha. Thanks for your feedback. You mentioned a few constructive items that we will share with our leadership team. In regard to Happy Talk Lounge, they are are a separate business from Hanalei Bay Resort. We recommend writing a review on their TripAdvisor, so their team can see your feedback as well. We are grateful for your review and can't...

Sibiu, Romania
Reviewed 1 week ago NEW

Pros: Hanalei Bay Resort is situated in a enchanting location on the beach. Amazing views all around. The appartments are spacious well-appointed and thorough equipped. Cons: I dare to suggest to the managament to improve the customer service and the cleanliness. Changing towels / bedding only once a week in the rooms is totally insufficient.

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Helpful?
Thank Corina G
GPR S, Manager at Hanalei Bay Resort, responded to this review

Aloha Corina. We've shared your thoughts about customer service and cleanliness with our leadership team. We appreciate your feedback and would love to invite you back!

Reviewed 1 week ago NEW

Our first trip to Kauai and we chose to stay at Hanalei Bay Resort. The resort consists of condominiums that have been converted into hotel rooms. We stayed in a suite designed to sleep four and it was very spacious. A full size kitchen with all small appliances provided in the room. It had an amazing view across Hanalei bay...

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Helpful?
1Thank Channing S
GPR S, Manager at Hanalei Bay Resort, responded to this review

Thanks for the feedback, Channing. Your review certainly made us smile! We're glad you enjoyed our excellent views and great value. Although the roosters can be vocal, they make Kaua'i the unique place it is! All of your comments are appreciated and we do hope that you will become regular visitors!

American Fork, Utah
Reviewed 1 week ago

We have been to this resort 3 times and keep coming back. It is truly one of our favorite spots to stay on the island. The pool and gardens are incredible with views to please. The staff is friendly and helpful. Very impressed in every way. Great vibe here!

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Helpful?
Thank sidboyle
GPR S, Manager at Hanalei Bay Resort, responded to this review

Aloha Sidboyle. Thank you so much for taking the time to write a review and letting us know how we did. We appreciate your feedback and acknowledgment of our team members! We'll be waiting for your fourth trip with us!

Reviewed 1 week ago

TripAdvisor won't let us tag the correct date, but we actually stayed here in September 2015. I never got round to writing a review and felt guilty ever since. The grounds and surrounding areas are beautiful and the views are incredible. We stayed in 4222 at first, and the owner Joan was wonderful to deal with. Apartment was spotless and...

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Helpful?
Thank Jonathan G
jebett, Owner at Hanalei Bay Resort, responded to this review

Aloha Jonathan and better late than never they always say. Thanks for writing such a nice review about the two privately owned condos you stayed in. Its true the mountain view or Bali Hai view units have their own special quality and both are special. I hope you will return because Happy Talk is now open and so is Kauai's...

Reviewed 1 week ago

Started by not being able to check-in to our room at 3:30pm (check-in was 4pm) had to wait by the pool although I know the hotel wasn't by any means booked out. Got to our room and is sufficient for what is needed however, there are definitely paper thins walls and both mornings were woken up by our neighbours. Then...

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Helpful?
Thank Adam C
GPR S, Manager at Hanalei Bay Resort, responded to this review

Aloha Adam. We want to thank you for choosing Hanalei Bay Resort for your vacation. We're glad you were able to enjoy our stellar views. Happy travels! We'd love to see you again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Multilingual Staff

Additional Information about Hanalei Bay Resort

Address: 5380 Honoiki Road, Princeville, Kauai, HI 96722-5109
Region: United States > Hawaii > Kauai > Princeville
Price Range: $233 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanalei Bay Resort 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Hanalei Bay Hotel Princeville
Hanalei Bay Princeville
Hanalei Bay Resort Princeville, Kauai
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Questions & Answers

Here's what travellers have asked, with answers from Hanalei Bay Resort staff and other travellers.
88 questions
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Questions? Get answers from Hanalei Bay Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be aware, no microwave, no refrigerator, no security safe, no cups, no nothing.”
 of 5 bubbles Chngglr, 23 Jan 2017 | Read review
“Avoid the first few rooms close to check in and restaurant/bar. Fumes!”
 of 5 bubbles sleepydog, 19 Jan 2017 | Read review
“Haha building had a gorgeous view.”
 of 5 bubbles channings2016, 17 Jan 2017 | Read review
“Try ask for a room that doesn't have adjourning rooms”
 of 5 bubbles , 14 Jan 2017 | Read review
“Try to request an ocean view”
 of 5 bubbles , 11 Jan 2017 | Read review
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