Hyatt Regency Maui Resort and Spa

Traveller (6299)
Pool & Beach (1130)
Hyatt Regency Maui Resort and Spa
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Fully refundable before Thu, Apr 18
Get rewarded with One Key
C$866
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#2 of 12 resorts in Lahaina
4.6 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Travellers' Choice
GreenLeaders Silver level
Situated on 40 oceanfront acres on Ka'anapali Beach, this AAA 4-Diamond award-winning resort is an authentic Hawaiian experience set in tropical paradise. Each of 810 renovated guestrooms, 31 suites, affords Hawaiian elegance with private lanais and panoramic views. Amenities include oceanfront spa, an athletic club, half-acre pool with waterfalls and slides, golf, and tennis. Activities include Drums of the Pacific Lu'au, Tour of the Stars rooftop stargazing, cultural lessons, water sports, shopping on property and nearby, and wildlife tours with penguins, flamingos and more. World-class dining at Japengo, 'Umalu, Swan Court and Son’z—emphasize using locally grown ingredients to provide unique cuisine to suit every palate.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Snorkelling
Aerobics
Entertainment staff
Evening entertainment
Waterslide
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Family Resort
Languages Spoken
English, Spanish
4.0
4.0 of 5 bubbles10,439 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Hyatt Regency Maui Resort and Spa is often lauded for its engaging atmosphere and pristine cleanliness, though there's mention of occasional upkeep issues. While the resort's prime beachfront location and ample amenities, such as diverse pools and family activities, garner acclaim, some guests bemoan the high cost and extra charges. Accommodations receive mixed reviews, with some praising the modernity and views, while others find rooms lacking space and up-to-date decor. Service is generally celebrated for its friendliness, despite intermittent inconsistencies and pressure from timeshare pitches.
Location
Beachfront
Atmosphere
Inviting
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Friendly
Amenities
Abundant
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveller reviews for more details and information.
10,439Reviews438Q+A100Room tips
Traveller rating
  • 5,547
  • 2,611
  • 1,293
  • 612
  • 376
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Go587716 wrote a review Aug 2022
North Las Vegas, Nevada4 contributions167 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Booked a package through Costco… great price and value for an ocean front room with airfare, rental car, free breakfast buffet for 2 per day and a $250 dining credit included. Our family of 4 loved our week long stay at the Hyatt! I spent months researching resort reviews before selecting the Hyatt which seemed to have the most consistent positive reviews and most of our “must have” features when selecting a hotel. Here are some things we loved about this resort:
1. Two Queen beds. Most other hotels had doubles.
2. Fantastic storage space for 2 adults and two teenage girls. There was plenty of closet space as well as lots of drawers for us to completely unpack all of our luggage and hide the suitcases under the beds. This is unique feature for most standard rooms. It really helped us feel completely settled in and was so nice not to be tripping over 4 pieces of luggage in our rooms.
3. Great bathroom with lots of shelf’s to put away 3 girls makeup bags and toiletries. Lots of counter space and more storage under the sinks too. Mirror was well lit and we enjoyed that the shower and toilet were in a separate room so hubby could shower and not steam up our mirror!
4. The hotel grounds are beautiful and the pool is open 24hours and heated! Not super warm but nice enough that it was still refreshing in the heat and no goose bumps! Many other hotels do not heat their pools. The pool slide was fun. Pool service was always friendly. Sometimes we had a longer wait than ideal because they were busy but our servers were always friendly and pleasant. We rented a cabana one day and a day bed another day so we had zero pressure of coming down early to find chairs. The cabana day was awesome. Beautiful and relaxing view of the ocean. We even left a few times for a beach walk and a Lei making class. It was nice to come and go and have a home base to order food and drinks and nap in the shade. They do provide 4 extra lounge chairs you can pull around the side of the cabana if you want to get some sun as well. A couple other days we would come out early and grab a couple chairs without issue. If you came out later in the morning it would definitely be more challenging to find chairs but even on the days we came out in the afternoon, we always found something, even if it was further away from the pool.
5. We loved that you could walk to whalers village. About 15 min from Hyatt. We got sick of sweating so a couple times we just Uber’d over and that was quick and easy. My girls loved shopping there. We really enjoyed eating at Monkeypod and Hula grill. We also did the Sea Maui dinner cruise which takes off from there, so this was a very convenient location.
6. We enjoyed the convenience of the pool towel kiosks around our hotel. This was a super easy way to grab and dispose of our daily towels. Very efficient system! We also liked that they give you a wristband you wear that serve as a waterproof room key.
7. The staff were helpful and friendly and the hotel grounds were gorgeous. We would let our teens walk around on the resort together and always felt safe. We loved the birds and penguins and the girls loved having the shaved ice on site as well as the convenient gift shop for quick snacks. We loved the coffee place too. Sometimes there were long lines but they moved quickly. We often enjoyed some delicious pastries and specialty coffee on our room balcony in the morning.
8. Location is great. We could walk if we wanted to whalers village but on a couple days we took our rental car to Lahaina, to the Surfing Goat Farm in Upcountry, to the Costco food trucks, and Fleming Beach.
9. Great staff. Our bellman gave us a full tour of the property after we checked in. We loved getting the fresh Leis to wear. We were pleasantly surprised that they had left fresh flowers and a card on our beds to celebrate our 25th anniversary. Such a nice gesture many hotels don’t offer anymore.

Other observations :
1. Yes the beach area is pretty narrow right in front of the hotel. A fact many other reviewers have already mentioned. But honestly, you can just walk 5-10 minutes to your right and find great beach spots very near our hotel. The beach front issue was not a dealbreaker for us, especially with all the other outstanding features the Hyatt offered.

2. We loved our ocean front room. The views were spectacular. We were on floor 15, which is actually the second floor of the hotel. We were in the center tower in the middle of the resort, directly over the pool and special event lawn area. Some have complained about the noise level from weddings, etc. We stayed 6 nights (Tuesday through Monday) and encountered this issue one night only. There was a corporate sales award event that was extremely loud … they had loud drums with dancers and lots of very loud speeches over the microphone. Even with our sliding door closed and the tv full volume we could hear it all like it was inside our room. It was actually pretty comical since the speeches we were listening too were almost cult level crazy but that’s besides the point! This would have been very annoying if it has gone on all night but fortunately they wrapped up around 10 pm which we thought was completely reasonable. The other wedding that happened our week was in the day time so other than seeing their beautiful set up below us, we weren’t affected at all. I would advise if you are super sensitive to noise and like to go to sleep early, ask for a room further away from all the action. For us it was a non issue.

3. Some have complained about the Buffet. The Costco package we got came with two breakfast buffet a day and if you didn’t use them, you lost them for the day. So our fam of 4 would rotate daily with 2 of us ordering off the menu instead. The buffet was fine. Nothing over the top great but not bad either. Kids liked the options. And yes, overpriced but welcome to everything in Maui. . But let me tell you, the items we got off the menu were fantastic. The eggs Benedict was great and the Kahulua pork hash was so delicious we ordered 3 times while we were there!

Ranking of area places we ate from most loved to least :
1. Monkeypod
2 Hula grill
3. Down the Hatch
4. Umalu at hotel (loved the poke nachos and hurricane fries). Pasta and pizza were tasty too.
5. Japengo. (Just okay, not worth the money spent…. We’d go to monkey pod again instead)

Sorry for the long review, but I appreciated and relied on other review for months while we were planning, I thought I should return the favor for anyone who likes details like I do, especially when it comes to the rooms!

This was by far the most expensive family vacation we’ve ever taken. Costco was an excellent value and we compared the cost of buying each part separately and Costco will save hundreds if not thousands when you bundle airfare and rental car. Maui is outrageously expensive but we knew that when we were saving up for this experience. Whatever you think your “spending budget” is for food, drinks and activities, just double it! Lol. Having said all that, we had such a fun vacation and loved this resort. We would absolutely Recommend to families looking at staying at a resort.
Read more
Date of stay: June 2022Trip type: Travelled with family
Room Tip: Valet was quick and easy and only a little be more than the daily parking fee. It was worth it...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan M wrote a review Jan 2020
New York City, New York5 contributions9 helpful votes
4.0 of 5 bubbles
I am kind of torn here. On one hand, this hotel has a very nice territory and we all enjoyed the pool, the beach, the boardwalk, the penguins.

We got a resort view room on the second floor but we could actually see the ocean from our lanai - it was a much better view than expected although a little noisy. Our room has been renovated I guess - did not notice anything broken there except the balcony door that used to get stuck but that was promptly fixed.

The only great restaurant at the hotel is Japengo, others are mostly okay. They are all pretty expensive but it is kind of true of Maui overall. There are a lot of restaurants a short walk away on the boardwalk in Whaler's village.

On the other hand, we had major issues with housekeeping. Essentially what happens is that if you have the "do not disturb" sign at your room at any time during the day, your room is not going to get cleaned. Our room also never got cleaned in the morning, only in the afternoon which is not ideal. I understand that we stayed there in the very peak time but as many reviewers here mentioned, it did not look like hotel management cared about this issue a lot.
Read more
Date of stay: December 2019
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dave M, Director of Sales at Hyatt Regency Maui Resort and Spa
Responded Jan 6, 2020
Aloha and thank you for your review. While we're delighted you enjoyed our beautiful gardens and the pool and easy access to the beach, we're truly sorry that we did not live up to all of your expectations. We have shared your comments with our management team as well as with our housekeeping staff. We appreciate you taking the time to bring this to our attention and we hope you'll consider visiting us again and allow us another opportunity to impress you. Mahalo
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
Tricia B wrote a review Feb 2020
Wisconsin370 contributions166 helpful votes
+1
4.0 of 5 bubbles
Our stay at the Hyatt was amazing from the start! We were greeted with leis...shells for my gentlemen and plumeria for myself. We were celebrating our 25th wedding anniversary and the hotel not only gave us a bottle of champagne but our room greeted us with a special anniversary welcome too (see pics)!
The grounds were immaculate and included swans, flamingos, and penguins. Make sure you set time aside to use the swimming pools, especially if you have children. The beach from the Hyatt all the way up to Black Rock is spectacular! The closer you get to Black Rock, via the beach or boardwalk, the busier it seems to get. Therefore, the Hyatt's beach area was fairly quiet. 🥰 It is about a 10 minute walk to Whaler's Village which is less than half way to Black Rock.
We stayed in a standard room with one queen and one double bed. The bathroom area was spacious. I loved that the toilet and shower were a separate room and the sink countertop was large. There was also an island countertop which was perfect for setting out breakfast, snacks, and room service pizza. The room service pizza was just ok and expensive. My only other objection was the difficulty in adding a day to our reservation. We decided to fly a day earlier and our room was available for that date, but if I would have modified our existing reservation, it would have changed the price for each of the nights we were already booked. This meant we would have had to pay more than double for each of the nights we already booked. If I would have booked the extra night individually, it would have cost almost the same amount in the end. The Hyatt ended up loosing our business for a night because of this. I purposely booked early to get a good rate and didn't want to loose that. This situation almost cost them their 5 star rating from me. I would stay here in the future; however, I would book extra nights from the start and cancel any nights I didn't need at a later date.
Read more
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jbhb6 wrote a review Mar 2020
Groton, Massachusetts39 contributions41 helpful votes
1.0 of 5 bubbles
well aperanetly there is a large construction project that was kicking off the day of our check in;main entrance and drive are shut down. all guests were being diverted to far side valet desk for check in. this is where we eventually met rude valet that sent us on a wild goose chase of a self park lot that didnt exist. We called front desk twice from our car, after an hour calling and driving around we ended back at valet trying to check in and park-- Forced valet is the only check in available $32 per day- outrageous. agrevated guests all over(us included) we were also ensured no construsction in our room location. guess what ; LOUD construction in the room next to ours and all over our floor of rooms. we were awoke to loud tile saws and grinders, drills etc... called front desk with NO response and a hangup... we were Not informed of construction at booking or even once before check in. recommend to AVOID this place until they are back to normal at least.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2020
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dave M, Director of Sales at Hyatt Regency Maui Resort and Spa
Responded Mar 25, 2020
Aloha and thank you for taking the time to share your recent experience with us. While an apology will not alter your experience, please allow us to extend one with all sincerity that we did not meet your expectations during your stay. We will be sure to share your specific comments with our management team, who will take them to heart. We hope you'll consider visiting us again and allow us another opportunity to impress you. Mahalo
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Flyer507537 wrote a review Feb 2020
New York City, New York3 contributions3 helpful votes
2.0 of 5 bubbles
My family returned to this hotel after a 15 year hiatus. We elected to stay here based on our previous enjoyable stay and the good facilities at the gym. (Thanks for those Peloton bikes, however rusty).
Our rooms were motel-quality with door frames with peeling veneers, popcorn ceilings, and dated furnishings. Equally bad was the "club" option, which was a food and beverage service on the first floor. Morning dishes were made from powdered eggs-no kidding-even the scrambled eggs. There was some mystery white meat on the bar with some cheeses and fresh fruit. The expresso machine worked sporadically. The club room was crowded with lots of traffic.
Besides our motel room, the lobby space with the beautiful view has become a shopping mall that includes a Macy's, a jewelry store, and other tourist shops with loud piped in music. The deli doesn't take room charges.
The pool area was the biggest disappointment. A second pool has become a pond for domesticated birds, leaving only a main pool with a kiddie pool, a water slide, and an adults only pool. The pool chairs were tightly spaced, just inches separating one chair from another. The pool deck was dirty with orange and lemon wedges and other detritus from cocktails littering the deck. Gross.
The adult pool had Hawaiian music playing all day and the best chairs reserved for Hyatt Residence guests.
One pool guest at the crowded main pool brought his own boom box, and despite requests from guests and staff, continued to play it audibly all afternoon. I hope Security got him to turn it off, though I had left in disgust. Getting towels with a required card and having to return the towels myself played to the overall motel v, limited services vibe of the place.
The beach and the views from our high level floor were gorgeous.
Read more
Date of stay: December 2019
1.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Room Tip: High floor in main tower
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dave M, Director of Sales at Hyatt Regency Maui Resort and Spa
Responded Feb 13, 2020
Aloha and thank you for choosing to stay with us during your trip to Maui. Your comments are greatly valued as they help us to learn how we can improve the guest experience. We’re truly sorry to hear that your stay was less than ideal, and we will ensure that your comments are shared with our management team. In the future, if there is anything we can do to make your stay more pleasant please let us know. We relish the opportunity to improve your overall stay while you are with us. We hope you'll consider visiting us again and allow us another opportunity to impress you.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
UpstateNewYorkParent wrote a review Jan 2020
Finger Lakes, New York65 contributions52 helpful votes
5.0 of 5 bubbles
This was the best vacation I have ever experienced! Beautiful island, wonderful people, amazing resort!! Our family traveled to Maui for our 25th wedding anniversary in November. The concierge helped me set up dining and excursions before we arrived.
Our room had a wonderful view of the Pacific and we went to sleep and awoke to the sounds of the surf. The beds were very comfortable and the room was spacious. It boasted a refrigerator and a microwave was delivered upon request. Housekeeping staff was so gracious and kind, accommodating us with extra towels and toiletries as needed. Another amenity was the filtered water water available near the ice machines. The hotel provided refillable water bottles to take to the pool, beach, and on the town.
The pool was warm, wonderful, and even had a swim up bar and slide. What’s more, you could order lunch at the poolside restaurant or have it delivered to your lounge chair! The shaved ice stand was a must do every day for my kids!
The resort decor was tropical, with lovely flowers, foliage, swans and ducks, and even penguins living in the foyer! The resort was convenient to town, restaurants, Whalers Wharf, and beautiful landscapes! In addition, there were shops, quick pick food and grocery stores, and even a Macy’s! The restaurants were amazing- food, ambiance, and, in particular, the service.
The people we met in our travels, both visitors and locals, were enthusiastic, laid back, and fun. My daughter rented a paddle board at the resort, which also had snorkel gear and other seaside garb available. There were shops, restaurants, and conference space (college basketball tournament promo and teams using when we were there) as well as a full service spa on site. The outdoor luau with dinner was a fun Hawaiian experience housed at the resort as well.
Overall, I would give this resort as many stars as possible (5+++)! I can’t wait to return! Mahalo Hyatt Regency Maui for an unforgettable stay!
Read more
Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katie Q wrote a review Feb 2021
Cincinnati, Ohio3 contributions8 helpful votes
5.0 of 5 bubbles
Wow! My husband and I were not ready to leave the Hyatt after our 6-night stay for our postponed honeymoon! We were originally supposed to visit in May 2020, but delayed to February 2021 due to the pandemic and got some well-deserved perks — including the fact the hotel was less than 50% full (less crowds at the pool and restaurants) and we got placed in one of the renovated rooms (which would’ve been under construction if we came on our original date). The resort is one of the largest on Kaanapali Beach and has a beautiful view of Lanai. We could NOT get over how beautiful the mountains looked when just the right sunlight hit it!

Upon arrival, we were given a bottle of celebratory champagne and that set the tone for the rest of our trip. We loved the view from our balcony in the Lahaina Tower overlooking the gardens with waterfalls, swans, flamingos, ducks and baby chicks. We prepaid for our breakfast, so we enjoyed the buffet every morning before starting our day. The staff was always incredibly friendly and accommodating.

The pool was beautifully maintained and my husband (a kid at heart) enjoyed going down the slide every chance he could. Unfortunately the swim-up bar in the cave (one of the main features that attracted us to the resort) was closed due to COVID, but we were able to enjoy poolside drinks from the wait staff.

On our final night, we dined at Japengo which had THE freshest sushi we’ve ever tasted, for a pretty affordable price (for Hawaii standards).

We are already planning our next trip back to Maui and hope we can splurge for the Hyatt like we did for our honeymoon!
Read more
Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrannyWhisperer wrote a review Mar 2020
Scottsdale, Arizona59 contributions19 helpful votes
4.0 of 5 bubbles
The property is nice and the people/staff are very friendly. The grounds are very well maintained and beautiful, the pool area is great for families and accommodates a lot of people. It is very pleasant and often doesn't feel like a hotel when walking the grounds of the Hyatt

My wife and I stayed here in February for our anniversary. We used Hyatt reward points to book our stay, which resulted in having to switch rooms midway through our stay. The only problem was, we got a queen size bed in our first room, but at 6'4" 260lbs, I don't exactly fit...lol. we tried to get a room with a king, they even told us to have our bags ready by the door and they would move us while we were on an excursion. We did this, packed our stuff and left it by the door, but never got moved. Asked if we were still going to get it, they said they had to clean it. So we went up to take a nap and wait for the room. When we woke up 90 min later and called, they said they gave the room away because we only had 10 minutes to claim it once ready (this was not explained to us. Ever). So, after being pissed off for about 30 min, we realized we were in Maui and went for a Mai Tai.

I would still recommend this place, just know that if you ask for a king bed or a different room for any reason, stand by the front desk until it's ready or you might not get it
Read more
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Curious44 wrote a review Feb 2020
8 contributions17 helpful votes
3.0 of 5 bubbles
Hotel rooms were average. The main complaint I have with the rooms is the tiny bathroom. The sink area and bathtub are separated so there's no place to change. The lobby is filled with birds, which is fine considering the lobby is technically outdoors. However, there's not much in the lobby. It's outdated and it's not a relaxing atmosphere. Location is good since it's located on the beach, but I would stay at the Westin Hotel next time since I visited a friend there and was impressed by how much more modern the Westin hotel was. Furthermore, the Hyatt restaurant, which was called the Swan Court was not good. We had the buffet, which was expensive and there were flocks of birds trying to eat the food on the table every minute. Buffet was not impressive, it's mostly things you would find at a Continental breakfast at a 3 star hotel. The penguins were cool and the location was decent. Hotel staff were also friendly and accommodating. Overall, it's not a bad choice, but it definitely has issues and renovations are needed to compete with the other hotels on the block.
Read more
Date of stay: December 2019
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dave M, Director of Sales at Hyatt Regency Maui Resort and Spa
Responded Feb 7, 2020
Aloha and thank you for your feedback. While we're pleased you found our staff friendly and accommodating and our location good, but we're sorry to learn that we did not live up to all of your expectations. We'll be sure to share your comments with our management team. We hope you'll consider visiting us again and allow us another opportunity to impress you. Mahalo
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ian M wrote a review Feb 2020
1 contribution
3.0 of 5 bubbles
Hotel was beautiful, rooms were very comfortable, staff all nice. However, parking was terrible (Valet only, self-park unavailable), took a long time to get the car back and cost extra money for tips. Food options were completely booked without a reservation (Japengo and Steakhouse) and overpriced. Lack of healthy options at the poolside place. Poolside chairs often all occupied by unoccupied towels. No beach chairs. Poolside cabanas only available for rent (none free), and only available to rent all day for $100 (an hourly rental option would make more sense, who wants to stay poolside 24 hours?). We also traveled a lot outside of the resort (Mt. Haleakala, Road to Hana, Kanapali coastal trail, Wailea beach), so didn't maximize the value of sitting at a resort. Still, little extra costs for everything (pool equipment, beach equipment, parking) not included in the extra resort fee of $32/day and lack of beach umbrella seating would make me look elsewhere even for the resort experience.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
2.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dave M, Director of Sales at Hyatt Regency Maui Resort and Spa
Responded Feb 19, 2020
Aloha Ian and thank you for reviewing your recent stay with us. While we're pleased you found our resort beautiful, our staff nice and your guest room comfortable, we're sorry to hear that your stay was less than ideal. We will be sure to share your comments with management to ensure the best experience for our guests that choose to stay with us, and we hope that we’ll have another opportunity to show you the aloha spirit and hospitality that we strive to give each and every one of our guests in the future. Mahalo.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from George L
2 contributions
The grotto is still under construction I’m afraid. They’re expanding the area around the sushi restaurant as well, so it was sort of walled off
Answer from jglass1216
Owings Mills, Maryland1 contribution
It is still closed and when we were there they stated they didn’t anticipate it reopening.
Answer from kira h
2 contributions
There are a few courses near the hotel. My husband booked same day and for 1:45pm and it was $109 (Ka’anapali Kai) but prices range and one course can be over $400 ((Plantstion)
808kalanimama wrote a tip Mar 2024
4 contributions
4.0 of 5 bubbles
"Self Park don’t use valet and don’t get charged Plenry parking great breakfast best on all the islands IMO "
Read full review
Les E wrote a tip Mar 2024
Tucson, Arizona45 contributions32 helpful votes
2.0 of 5 bubbles
"Ask if construction by the pool will be happening and if so get a deeply discounted rate or stay somewhere else."
Read full review
nancy s wrote a tip Mar 2024
Chandler, Arizona21 contributions1 helpful vote
5.0 of 5 bubbles
"Bring water shoes for the water . Be aware of handicapped limitations of property.. employees, maintenance and cleanliness great."
Read full review
erik_paul_leff wrote a tip Mar 2024
Chicago, Illinois12 contributions15 helpful votes
4.0 of 5 bubbles
"Appreciate the access to Hyatt Vacation Club property/pool for a more laid back & quieter vibe if that is what you desire..."
Read full review
omosaver wrote a tip Feb 2024
Woodbury, New York2 contributions1 helpful vote
2.0 of 5 bubbles
"Check your bill when you leave. "
Read full review
Not the right property for you?
There are more places to choose from in the Lahaina area.
PRICE RANGE
C$888 - C$1,094 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency maui hotel lahaina, hyatt lahaina, hyatt regency maui resort spa, hyatt regency lahaina
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
810
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Hyatt Regency Maui Resort and Spa - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hyatt Regency Maui Resort and Spa
Which popular attractions are close to Hyatt Regency Maui Resort and Spa?
Nearby attractions include Maui Escape Rooms (1.0 km), Whale Center of the Pacific (1.0 km), and Drums of the Pacific Lu'au (0.2 km).
What are some of the property amenities at Hyatt Regency Maui Resort and Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Maui Resort and Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Maui Resort and Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Regency Maui Resort and Spa?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Hyatt Regency Maui Resort and Spa?
Conveniently located restaurants include Island Vintage Coffee, Leilani's On The Beach, and Japengo.
Are there opportunities to exercise at Hyatt Regency Maui Resort and Spa?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hyatt Regency Maui Resort and Spa have airport transportation?
Yes, Hyatt Regency Maui Resort and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Maui Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Maui Resort and Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Maui Resort and Spa?
The staff speaks multiple languages, including English and Spanish.
All Lahaina HotelsLahaina Hotel DealsLast Minute Hotels in Lahaina
Things to DoRestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars