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Hyatt Regency Maui Resort and Spa

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#15 of 31 Hotels in Lahaina
Certificate of Excellence
GreenLeadersSilver level
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Hyatt Regency Maui Resort and Spa
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5,549 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Maui Resort and Spa
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Showing 5,288: English reviews
San Diego, California
Level Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 October 2014

This was my first stay at the Maui Hyatt. The hotel entryway and main hallway are very nice with beautiful flowers and very open areas. The conciege desk is nearby and they were extremely pleasant and helpful. Our room was large and we could see the mountains and clouds all the time. We had a refrigerator which we constantly used,... More 

Helpful?
1 Thank Marshmallowman
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review

Good Morning Marshmallowman, Thank you for taking the time to share feedback on your recent stay at Hyatt Regency Maui Resort & Spa. I am so happy to hear you had an amazing visit and we look forward to seeing you walk through our doors again. We will be sure to thank our team members and concierges for the awesome... More 

Roseville, California
Level Contributor
170 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 22 October 2014

The hotel rooms are in need of serious updating, but Hyatt seems intent on pouring all their money into the timeshare construction next door. This is reinforced by the number of timeshare salespeople lurking throughout the resort, attempting to lure customers with "construction" pricing. This construction goes on all day, every day, even on the weekends, so avoid the north... More 

Helpful?
5 Thank FPepoon
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review

Greetings FPepoon, Thanks for choosing Hyatt Regency Maui Resort & Spa for you recent vacation! We really appreciate all your feedback and would really like to speak with you further, if you indeed wanted to reach out to our Guest Relations department. I am sorry to hear this stay did not meet expectations and the construction we have at this... More 

Murrieta, California
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 22 October 2014 via mobile

I've been to Maui many times. I love the Hyatt. I always go with my husband but took my mother only for her first time. We were greeted post recieving a nice upgrade to a deluxe ocean view room with a leis. Everyone is so friendly . We loved the pool and service was great. My mom participated in water... More 

Helpful?
3 Thank PWLSE
HyattGuestRelations, Guest Releations at Hyatt Regency Maui Resort and Spa, responded to this review

Terrific feedback! I am glad to hear it, we aim to meet your expectations before you have them. Best Regards, Thimothy C. – Guest Relations More 

Portland
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 October 2014

We've stayed at the Grand Hyatt in Kauai so we were looking forward to staying here in Maui. Not quite as nice as the Grand Hyatt but still a great resort. We were here for 5 nights in a club deluxe ocean front room in the atrium tower. Wow that was an amazing view from the room. Nothing really to... More 

Helpful?
1 Thank 470alexism
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review

Thank you for providing your feedback regarding your stay at Hyatt Regency Maui. I'm so delighted to hear that you enjoyed your stay and our beautiful views. I'm happy that you enjoyed your room and the great amenities our hotel has to offer. I will certainly forward all your feedback to our management team. I hope you have the opportunity... More 

Sacramento, California
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 October 2014 via mobile

Responded to Hyatt's offer of 5 nights for $300 as a promotion for their new residence club. Paid an upgrade to get an ocean front room. Had a nice room on the 8th floor. Only real drawback here was having to be gone everyday from 5:30 unless you wanted to relive the luau every night. It is very load. The... More 

Helpful?
6 Thank Sactoflyer
Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 October 2014

This is the kind of resort you "save up for" and plan to spend top dollar. In this review, I will share with you some optional items you might want to consider spending to make your stay here even more luxurious, and at the end I will tell you some bullet points about how to get the best view, how... More 

Helpful?
17 Thank razzygirl
HyattGuestRelations, Guest Relations at Hyatt Regency Maui Resort and Spa, responded to this review

Razzygirl, Thank you for your great review! We do try our best to have everything a guest would need here so they focus on relaxing and enjoying the island. I know you said it was a once in a lifetime trip, but I hope that you are able to come back and enjoy the hotel again. -Cassie B Guest Relations More 

Vancouver, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 October 2014 via mobile

Friendly staff. Luau is decent. We were there during construction so it was a little noisy. Rooms are average sized but clean. A short walk to shopping and restaurants. Loved the view from our room and we saw humpback whales breaching every morning.

Helpful?
1 Thank vfarnell
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review

Greetings vfarnell, I appreciate you writing a review on your experience from Hyatt Regency Maui Resort & Spa. It is awesome that your overall stay was a great one and what an amazing experience to see humpback whales breach each morning. Sounds like a great morning view and experience. We will be sure to thank and recognize our team members... More 

London
Level Contributor
159 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 18 October 2014 via mobile

We started here for a week as part of visiting 2 islands in Hawaii. For a large hotel this was well laid out with lovely gardens dividing up the space so it never felt packed. There are even penguins in the lobby! The pool is huge (and deep - 3m in areas - great) and well landscaped with waterfalls and... More 

Helpful?
1 Thank Y2CLL
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review

Good Afternoon Y2CLL, Thank you for writing such an amazing review from your past experience at Hyatt Regency Maui Resort & Spa. I really appreciate how detailed your stay notes are and it really gives our future guests a feel of what to expect from this awesome resort. I am so happy you had a great vacation in Hawaii and... More 

Waikoloa, Hawaii
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 October 2014

We have stayed at this Hyatt on several occasions. This stay was by far the downside of our trip to Hawaii. The good...Regency Club is always a good choice. We love the water slide! The bad...I know this will fall on deaf ears, but it is crazy to charge $16 to park a LONG way away and then tack on... More 

Helpful?
1 Thank becca8074
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review

Greetings Becca T, I am so happy to hear of your recent visit to Hyatt Regency Maui Resort & Spa. Thank you for providing your feedback from this visit and I know our team members look forward to welcoming you back. It is very disheartening to hear your overall stay was not the best and you experienced billing errors and... More 

Phoenix, Arizona
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 18 October 2014

We were invited on a deal to stay for a really good rate provided we sat through the timeshare presentation for the property they are building next door. Clearly, the focus is on that, as the room we were provided had a door that looked as though someone tried to pry into and the floor had a giant Kool Aid... More 

Helpful?
Thank cdbasu
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review

Hello cdbasu, Thank you for attending our timeshare presentation in Maui! Awesome to hear about your interest in this new development! I am very sorry to hear about the condition of the guest room at Hyatt Regency Maui Resort & Spa that you received during this visit. I really hope management was able to assist you with any concerns and... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Situated on 40 oceanfront acres on Ka'anapali Beach, this AAA 4-Diamond award-winning resort is an authentic Hawaiian experience set in tropical paradise. Each of 806 guestrooms, including 31 renovated suites, affords Hawaiian elegance with private lanais and panoramic views. Amenities include oceanfront spa, 24-hour athletic club, half-acre pool with waterfalls and slides, golf, and tennis. Activities include Drums of the Pacific Lu'au, Tour of the Stars rooftop stargazing, cultural lessons, water sports, shopping on property and nearby, and wildlife tours with penguins, flamingos and more. World-class dining at Japengo, 'Umalu, Swan Court and Son’z—emphasize using locally grown ingredients to provide unique cuisine to suit every palate. ... more   less 

Additional Information about Hyatt Regency Maui Resort and Spa

Address: 200 Nohea Kai Drive, Kaanapali Beach Resort, Lahaina, Maui, HI 96761-1985
Region: United States > Hawaii > Maui > Lahaina
Price Range: $473 - $1,035 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Maui Resort and Spa 4*
Number of rooms: 806
Reservation Options:
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Also Known As:
Hyatt Regency Maui Hotel Lahaina
Hyatt Lahaina
Hyatt Regency Maui Resort Spa
Hyatt Regency Lahaina
Hyatt Regency Maui Resort And Spa Lahaina
Hotel Style:
#2 Business Hotel in Lahaina
#5 Top resorts Hotel in Lahaina
#5 Luxury Hotel in Lahaina
#11 Spa Hotel in Lahaina
#12 Family Hotel in Lahaina
#14 On the Beach Hotel in Lahaina
#15 Romantic Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Maui Resort and Spa staff and other travellers.
176 questions
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Questions? Get answers from Hyatt Regency Maui Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reserve Deluxe Ocean View”
  • Sitting area
  • Deluxe view
  • Lovely bathroom area
  • Tub/shower
  • Desk/TV area
 of 5 bubbles Vermont95, 1 Dec 2016 | Read review
“Room 882 had a fantastic view, and you could hear the Drums of the Pacific every evening from the room.”
 of 5 bubbles I8355XHkenp, 23 Nov 2016 | Read review
“high floor with ocean view”
 of 5 bubbles 615masam, 17 Nov 2016 | Read review
“ocean view”
 of 5 bubbles bbaig11, 16 Nov 2016 | Read review
“Ocean Front is worth it, if you can swing it.”
  • View from 635 Ocean Front
 of 5 bubbles whitedove4444, 16 Nov 2016 | Read review
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