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Hyatt Regency Maui Resort and Spa

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#15 of 31 Hotels in Lahaina
Certificate of Excellence
GreenLeadersSilver level
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Hyatt Regency Maui Resort and Spa
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5,814 Reviews from our TripAdvisor Community

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Showing 5,539: English reviews
wolverhampton
Reviewed 14 December 2014

We went on business in early December. The welcome was warm and they were very accommodating. We were given a corner room in the atrium. It was very good with two spectacular views both ocean and mountains. The room was great but the bathroom is a little small. The hotel facilities are good. Easy access to the beach or you...

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2Thank christopher h
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review

Dear Christopher H, I appreciate that you have taken the time to provide feedback regarding your recent stay. I am pleased to hear that you enjoyed your stay with us. We certainly look forward to welcoming you back in the future. Sincerely, Emma S. Guest Relations Associate

San Francisco, California
Reviewed 13 December 2014

Our stay was very nice as we booked an ocean front room in the Lahaina tower with a great ocean view. We especially like this tower as there is a convenient self parking lot right next to the building. For the price, the room is on the small outdated side with a lack of closet space. Since I am a...

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4Thank Latitude38
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Maui Resort and Spa, responded to this review

Dear Latitude38, Thank you for taking the time to provide feedback regarding your recent stay. I am pleased that you were able to enjoy the beach and Japengo. I will certainly forward your concerns regarding the guest rooms to the hotel's executive management team. Sincerely, Emma S. Guest Relations Associate

Toronto, Canada
Reviewed 11 December 2014

We were there for one night only on December 4 as we booked a Luau at the Drums and didn't want to drink and drive back to our other hotel in Wailea. This hotel was so nice and friendly. We had read in previous reviews that there was construction going on and not to book the Napili Tower. The check...

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3Thank YYZ_Loves_To_Travel
HyattGuestRelations, Guest Relations Manager at Hyatt Regency Maui Resort and Spa, responded to this review

Thank you for choosing to stay with us during your visit to the Island! I am so happy to hear we did not disappoint! I am so glad you enjoyed the Luau, your room and our amazing customer service! I hope you get to stay with us yet again. Warm Regards, Belinda M - Guest Relations

Saratoga, California
Reviewed 11 December 2014

The resort is adding a residence next door. Grand opening next week. However, service was great and do not forget to attend exercise classes in the fitness center. Karen gives a wonderful workout no matter which class you take. Front desk staff is so helpful. Pool staff knows the water and where to snorkle. As with any Hawaii resort, the...

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3Thank karen m
HyattGuestRelations, Guest Relations Manager at Hyatt Regency Maui Resort and Spa, responded to this review

Thank you for staying with us during your visit to the island! I am so glad you enjoyed our amazing service, the fitness classes and housekeeping. I will be sure to look into your concern about the refrigerator and apologize that it did not work as well as it should have. On your next visit be sure ti let us...

Kaua`i
Reviewed 10 December 2014

Note: my one star review rating is based on the Hyatt vs. the other hotels along Kaanapali Beach. The Hyatt is not "terrible" and is undoubtedly better than many hotels; it is just the poorest choice of hotels along Kaanapali Beach, for the following reasons. Most important; the beach there is terrible. It is narrow and rocky. No one was...

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10Thank kahuna99
Hyatt M, Front Office Manager at Hyatt Regency Maui Resort and Spa, responded to this review

Aloha Kahuna 99, Thank you for taking the time to review our property. We are excited to announce the opening of our timeshare on December 12th and apologize if it seemed the focus on this overshadowed the other amenities of our resort. In addition, while the beach in front of our hotel does vary according to the season, we are...

Naperville, Illinois
Reviewed 10 December 2014

The property location is along the Kaanapali beach. The rooms are pretty average but service is great; though the Hyatt Club has no view and the food is very basic. Also, the beach along the hotel isn't very useable but a short walk down to the next properties allows better access and use. The one hot tub is weak, small...

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1Thank lasercabbage
HyattGuestRelations, Guest Relations Specialist at Hyatt Regency Maui Resort and Spa, responded to this review

Dear lasercabbage, Thank you for taking the time to provide feedback regarding your recent stay. I am sorry that you did not find the quality of the hotel to be indicative of Hyatt. I will certainly contact the hotel's executive management team in an effort to address these concerns. Sincerely, Emma S. Guest Relations Specialist

Los Angeles, California
Reviewed 9 December 2014

First of all the view is breathtaking - we had the ocean view room facing the Swan garden and the sunset (the view alone made it worth the money!! You pay less than the ocean front rooms but it's probably better because you still face the ocean, and got the added bonus of viewing the Swan garden as well, which...

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1Thank tgunadi
HyattGuestRelations, Guest Relations Manager at Hyatt Regency Maui Resort and Spa, responded to this review

Thank you for staying with us and for taking the time to provide feedback regarding your stay. I am glad that overall, you had an amazing time with your family. I do appreciate you sharing your concerns regarding the service you received as well as the beach and I will be sure to share this with the remainder of my...

Seattle, Washington
Reviewed 9 December 2014

We loved our stay in Hyatt Regency Maui Resort and Spa. The property is drop dead gorgeous and the location is terrific - right on the Kaanapali beach. The wife was expecting at the time so we just wanted to take it easy on this trip. The resort has plenty to offer for a relaxing holiday. We started the day...

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2Thank GlobetrotterDuo
HyattGuestRelations, Guest Relations Manager at Hyatt Regency Maui Resort and Spa, responded to this review

Thank you for taking the time to provide feedback regarding your stay. I am so happy to hear we provided an excellent experience during your vacation. I love that you enjoyed the property itself, all the activities to do, the pool, gym and amazing service! I hope that once the baby is a little older, you will return for a...

Honolulu, Hawaii
Reviewed 8 December 2014

We decided to do a last minute trip to Maui (we live on Oahu). We usually stay at the Westin, but for some reason it was completely booked. The Hyatt had a pretty decent rate, so we decided to book our short stay here. I have to say, we got a reasonable room rate (it wasn’t CHEAP but it wasn’t...

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9Thank hawaiidebster
Hyatt M, Manager at Hyatt Regency Maui Resort and Spa, responded to this review

Mahalo for your review on our hotel and Cabanas. Please know that we have discussed the condition of our cabanas from your perspective and are taking action to correct it immediately. We welcome our Kama'aina for staycations and apologize to have fallen short of your expectations. If you are planning a trip in the future to Maui, we'd love to...

White Rock, Canada
Reviewed 8 December 2014

The service quality at the Hyatt Regency in Kaanapali is exceptional. Any and all staff members we dealt with were equally friendly, professional and helpful. Not a surprise because that is the Hyatt hallmark. Everything in Hawaii ages quickly and this hotel is no exception, showing a little wear in the public areas and a lot in the guest room's...

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3Thank protravel1
HyattGuestRelations, Guest Relations Specialist at Hyatt Regency Maui Resort and Spa, responded to this review

Dear Protravel1, Thank you for taking the time to provide your feedback regarding your recent stay with us. I am pleased to hear that you enjoyed your stay. I will certainly reach out to the hotel's executive management team in an effort to address your concerns about the bathrooms and public areas. Sincerely, Emma S. Guest Services Specialist

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated on 40 oceanfront acres on Ka'anapali Beach, this AAA 4-Diamond award-winning resort is an authentic Hawaiian experience set in tropical paradise. Each of 806 guestrooms, including 31 renovated suites, affords Hawaiian elegance with private lanais and panoramic views. Amenities include oceanfront spa, 24-hour athletic club, half-acre pool with waterfalls and slides, golf, and tennis. Activities include Drums of the Pacific Lu'au, Tour of the Stars rooftop stargazing, cultural lessons, water sports, shopping on property and nearby, and wildlife tours with penguins, flamingos and more. World-class dining at Japengo, 'Umalu, Swan Court and Son’z—emphasize using locally grown ingredients to provide unique cuisine to suit every palate. ... more   less 

Additional Information about Hyatt Regency Maui Resort and Spa

Address: 200 Nohea Kai Drive, Kaanapali Beach Resort, Lahaina, Maui, HI 96761-1985
Region: United States > Hawaii > Maui > Lahaina
Price Range: $453 - $935 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Maui Resort and Spa 4*
Number of rooms: 806
Reservation Options:
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Also Known As:
Hyatt Regency Maui Hotel Lahaina
Hyatt Lahaina
Hyatt Regency Maui Resort Spa
Hyatt Regency Lahaina
Hyatt Regency Maui Resort And Spa Lahaina
Hotel Style:
#2 Business Hotel in Lahaina
#5 Top resorts Hotel in Lahaina
#7 Luxury Hotel in Lahaina
#11 Spa Hotel in Lahaina
#12 Family Hotel in Lahaina
#14 On the Beach Hotel in Lahaina
#15 Romantic Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Maui Resort and Spa staff and other travellers.
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Questions? Get answers from Hyatt Regency Maui Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean View Rooms are wonderful”
 of 5 bubbles Cwood59, 25 Feb 2017 | Read review
“choose the middle tower for better views”
 of 5 bubbles MissW55, 19 Feb 2017 | Read review
“you would have to stay in their time-share bldg”
  • no fitted sheets, & this is the mattress cover
  • this is the bathroom door
  • this is the 1 queen, 1 full bed room - this is the decor
 of 5 bubbles teresacN4972ZP, 14 Feb 2017 | Read review
“Stay away from the Luau area”
 of 5 bubbles Krisz009, 11 Feb 2017 | Read review
“Our room on the south side of the hotel was quiet and had a great view.”
  • View from our supposedly inferior room...we loved it!
 of 5 bubbles robertmC4217QQ, 7 Feb 2017 | Read review
5 of 5