hotel location was excellent with local shopping available and many options to eat out within walking distance, including Ka'anapali Beach Hotel. All staff was very friendly. Some updates to the building would be welcome though.
If you want to feel the Aloha Spirit then this is the place. Great location at Black Rock area. Snorkel with the sea turtles and lots of fish. Not a monster hotel with water slides, etc. but beautiful manicured grounds and convenient to Whalers Village, golf and other…
Nice hotel, good location right on the beach. Grounds are nice. Bathroom and dining area need some updates. The dining area is all outside (although covered,) which was nice, but got wet when it rained. Some of the staff was a bit rude. They charge $7 for 15 mins. on computer,…
Beautiful hotel within a very nice area. The rooms are nice and the staff is welcoming and very helpful at all times. Especially the Goodbye-ceremony made it more difficult for us to save this awesome place.
Had to tip for everything and we have never been charged for a safe in our room Valet service reservation desk and tour desk were the best service people If you renovated the rooms you would have gotten a better review and getting rid of the bird poop Put the screens down while…
"For a quieter experience, choose the Kaua'i or Moloka'i wings"
"We like the 5th floor - door faces the mountains and lania faces the ocean and grounds"
"The ocean front rooms are spectacular, especially from the higher floors"
"try for ocean view however it is rarely avail in peak seasons"
"Maui wing all non smoking"