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The Westin Maui Resort & Spa, Ka'anapali

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Traveller (3468)
Room & Suite (1047)
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Overview
  • Excellent45%
  • Very good30%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“beach tower”(297 reviews)
“whalers village”(621 reviews)
“adult pool”(274 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Maui Resort & Spa, Ka'anapali
Special Offer: 5th Night Free
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Offers from The Westin Maui Resort & Spa, Ka'anapali
Special Offer: 5th Night Free
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,483)
There are newer reviews for The Westin Maui Resort & Spa, Ka'anapali
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Traveller rating
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All reviewsbeach towerwhalers villageadult poolblack swanocean viewself parkingheavenly bedpink flamingosbreakfast buffetour honeymoonhula grillspg pointskoi fishan umbrellaabc storekaanapali beachfree shuttle
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2,251 - 2,255 of 5,253 reviews
Reviewed August 25, 2014 via mobile

Stayed here for 3 nights with my husband. I'm a germaphobe, so I was slightly frightened by some of the recent bathroom photos posted on trip advisor. Luckily, we stayed in the ocean tower and we were pleasantly surprised with a newly renovated room and...More

3  Thank Joanna K
Reviewed August 24, 2014 via mobile

We stayed there last october for a few days for our honeymoon. We were upgraded to an ocean front room, clean and nice. The pools were wonderfull and the landscape too! In front of the beach and near a lot of restaurants and shops! Really...More

2  Thank Frasan77
Reviewed August 24, 2014 via mobile

Took me a long time to write this review but my husband and I stayed here last year on our honeymoon and loved it. The hotel was undergoing a renovation so I am sure it is even better. Can't wait to go back! Loved the...More

1  Thank rinmo04
Response from WestinMauiAmbassador, Manager at The Westin Maui Resort & Spa, Ka'anapaliResponded August 25, 2014

Thank you so much for your review, after all this time. It really means a lot to us. We can't wait to welcome you back, too. We hope you are having a wonderful Summer. Thank you for choosing us as your home away from home....More

Reviewed August 24, 2014 via mobile

I stayed at the westin maui and was disturbed by the lack of customer service by the front desk as well as the hotel rooms. We entered the hotel on our honeymoon so eager an excited as honeymooners would and should be! We were told...More

5  Thank Samantha P
Response from WestinMauiAmbassador, Manager at The Westin Maui Resort & Spa, Ka'anapaliResponded August 25, 2014

Dear Samantha P, Thank you for taking the time to share your experience with us. We sincerely apologize about the number of events that have resulted in a negative review. Please know that this is not representative of our standard. Your comments have been forwarded...More

Reviewed August 23, 2014 via mobile

I was skeptical because of reviews, but hotel was great for family which includes two kids - 9 and 12. Kids enjoyed pools which are great, grounds are beautiful, staff is good, room was fine - we had a mountain room, which had a great...More

Thank kordite
Response from WestinMauiAmbassador, Manager at The Westin Maui Resort & Spa, Ka'anapaliResponded August 25, 2014

Aloha and Mahalo for your review. We are excited to hear that you all had a wonderful time. We do apologize about the parking situation. We are looking forward to improvements in the near future that will alleviate your concerns. Thank you for your most...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$389 - US$738 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Lahaina
#8 Luxury Hotel in Lahaina
#12 Top resorts Hotel in Lahaina
#12 Spa Hotel in Lahaina
#18 Romantic Hotel in Lahaina
#19 Family Hotel in Lahaina
#20 On the Beach Hotel in Lahaina
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$389 - US$738 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Lahaina
#8 Luxury Hotel in Lahaina
#12 Top resorts Hotel in Lahaina
#12 Spa Hotel in Lahaina
#18 Romantic Hotel in Lahaina
#19 Family Hotel in Lahaina
#20 On the Beach Hotel in Lahaina
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3468)
Room & Suite (1047)
Pool & Beach (651)
Dining (137)
Amenities (56)
Family and Play Areas (13)
Business Centre & Event Rooms (12)
Questions & Answers
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KMK S
May 24, 2018|
AnswerShow all 2 answers
Response from vintagebiker2016 | Reviewed this property |
In March we stayed in two different towers. Both rooms were identical. We have stayed there many times and to my knowledge there has not been any remodeling in many years. We probably will not stay there again due to parking... More
0
Votes
Mary L
May 23, 2018|
AnswerShow all 2 answers
Response from itzrick | Reviewed this property |
You have to pay $30 a day to valet parking the rental. This is the last shuttle stop on the way to town and if it's full they just stop and say they will be back in an hour. I saw them do that. If your just going to the... More
1
Vote
KMK S
May 22, 2018|
AnswerShow all 3 answers
Response from WestinMauiAmbassador | Property representative |
Aloha KMK S, None of the Hawaiian Islands including Maui are affected by Kilauea volcano except a remote area along the Lower East Rift Zone on the island of Hawaii’s (Big Island) east side, Kilauea Summit and surrounding... More
0
Votes
Room Tips
"Avoid Beach Tower until it's renovated."
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"I wish we would have got an ocean view. They are doing construction on the mountain view side."
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"We booked an Ocean View. Front desk recommended 7th floor, center of resort. Wow, the view was spectacular."
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"Deluxe side has better view than other side for less. Get above 6th floor and away from elevators"
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