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Westin Maui Resort And Spa

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#18 of 31 Hotels in Lahaina
Certificate of Excellence
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Westin Maui Resort And Spa
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4,770 Reviews from our TripAdvisor Community

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There are newer reviews for Westin Maui Resort And Spa
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Showing 4,570: English reviews
Reviewed 13 May 2013

I'm currently into a stay at this hotel. Upon check in, we were given a dirty room with beer bottles and towels all over the place. After complaining, we were given another room which I can only describe as average. Condensation drips from the air conditioner. The hotel itself is well located within convenient walking distance to a number of...

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4Thank AAK68
Aurora, Colorado
Reviewed 12 May 2013

We stayed at the Westin for 2 nights. Upon arriving into our room we noticed a thick layer of dust on the nightstands and armoire. I had called housekeeping for extra washcloths as I was going to dust myself. While waiting for housekeeping to arrive, my husband noticed finger prints, palm prints on the sliding patio door, dirty lanai, gunk...

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Thank Lynne M
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Thank you for taking the time to post your feedback. As your experiences are important to us we regret to know of your disappointment. It is certainly not our standard to allow our guests to check in to rooms with discrepancies such as the ones you mentioned. Please know that we have shared this important feedback with our leadership team....

Bossier City, Louisiana
Reviewed 12 May 2013

Overall this is a first class place but there were some things I would have thought would have been better. I reserved the room 4 months before getting there and had the reservation number. The girl that checked me in took 30 minutes to do so and then we had to wait for them to see if the room was...

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1Thank itzrick
San Diego, California
Reviewed 11 May 2013

Loved, loved, loved this property. We have stayed at Starwood hotels in Moorea, Bora Bora, Oahu, etc. and this was one of our favorites. It is family friendly, staff ( with the exception of the Concierge) was friendly and seemed genuine, property was well maintained, and rooms were luxurious. Beautiful lobby entrance complete with waterfalls and koi ponds. We opted...

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1Thank jl0ve
Austin, Texas
Reviewed 10 May 2013

This place spoiled us. We were their just for 4 nights over the Thanksgiving weekend. The room was nice and big but the grounds, restaurants, bars and pools were top notch. The hot tub is a too small for a place that big but I appreciate it is adult only. They need to enforce that better. The breakfast buffet was...

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Helpful?
Thank Nikko_Traveler
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Thank you for your review and friendly feedback! We hope to impress you again during your next island getaway. Mahalo!

Chicago
Reviewed 10 May 2013

Stayed in the Beach Tower (understand the ocean tower is a bit older) and it was very nice. Had a nice check-in experience, as well as great service throughout our stay. Internet in the rooms and by the pool was very fast, which surprised me given everyone was using it since it's included in the mandatory resort charge. There were...

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Thank mstrg325
San Francisco, California
Reviewed 8 May 2013

Love the views, love the pools and easy access to the greatest beach around. Other then that the hotel is pretty old. I am talking about warped paint jobs and cracked furnitures. The bath tub is old and you can find mold if you are looking hard enough. Hey if you can live past that, everything is great! Love the...

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Thank MauiRonnie
Vancouver, Canada
Reviewed 8 May 2013

Love this hotel. Have been going here for over 15 years... This side of Maui is defintely for more families, and little more laid back. Right next to Whalers village, shopping area, food court. Also there are some fun restaurants on the strip as well so you don't have to eat in the hotel every night. The hotel has I...

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Thank RossiThomas
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Mahalo for your wonderful loyalty and complimentary feedback. Being our valued Ohana (family), we are delighted that your return getaway continues to be everything you dreamed of. Until your next island escape Maui, warmest aloha from all of us….

New York City, New York
Reviewed 8 May 2013

The hotel itself is impressive- very large, with waterfalls and swans in the lobby, 5 pools (including an adults-only, a big waterslide, a basketball hoop, some waterfalls, etc.), several options for food and drink, activity planning desks, direct access to a beautiful stretch of calm(ish) beach, and more. I didn't use the exercise area or spa but they looked great....

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Thank lauren h
Scottsdale, Arizona
Reviewed 8 May 2013

Spent 5 nights here last week and had a great time. I booked with my Starwood points (48,000) which got me a 3rd floor room overlooking the parking lot. This I expected but when I asked about upgrades, they said they were full despite being told later by another employee that they were at 45% capacity which is why I...

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Thank The_Grrrrr
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

We are most appreciative of your thoughtful praises, thank you. We have noted your overall comments and look forward to delighting you with enhanced offerings and new culinary experiences on your next visit. Malama pono (take care)

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Maui Resort & Spa, Ka'anapali is located along a breathtaking stretch of the gorgeous, white-sand Ka'anapali Beach. ... more   less 

Additional Information about Westin Maui Resort And Spa

Address: 2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761-1900
Region: United States > Hawaii > Maui > Lahaina
Price Range: $419 - $845 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Maui Resort And Spa 4*
Number of rooms: 759
Reservation Options:
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Also Known As:
Westin Maui Resort And Hotel Lahaina
Westin Maui Hotel
Westin Lahaina
Westin Maui Resort Spa
Lahaina Westin
Westin Maui Resort And Spa Lahaina
Hotel Style:
#6 Luxury Hotel in Lahaina
#6 Business Hotel in Lahaina
#7 Top resorts Hotel in Lahaina
#12 Spa Hotel in Lahaina
#16 On the Beach Hotel in Lahaina
#18 Romantic Hotel in Lahaina
#20 Family Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from Westin Maui Resort And Spa staff and other travellers.
106 questions
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Questions? Get answers from Westin Maui Resort And Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter, you cannot hear screaming kids from the pool.”
 of 5 bubbles sierra11, 20 Feb 2017 | Read review
“Mountain view rooms have gorgeous views too--I wouldn't pay extra for the ocean view.”
 of 5 bubbles PennyS735, 20 Feb 2017 | Read review
“mountain view = parking lot”
 of 5 bubbles DEH7102, 18 Feb 2017 | Read review
“Get an oceanview room at or above the 9th floor for a great view and whale spotting”
  • Relatively small TV and the
  • Beautiful sunsets from the balcony ~ also perfect for spotting whales
  • From the 9th floor
  • Get a room at or above the 9th floor to look over the palm trees
 of 5 bubbles LarryT263, 12 Feb 2017 | Read review
“Room from 8th floor to the top”
  • View from 10th floor
 of 5 bubbles Pucelli, 7 Feb 2017 | Read review
5 of 5