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Westin Maui Resort And Spa

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#19 of 31 Hotels in Lahaina
Certificate of Excellence
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Westin Maui Resort And Spa
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4,653 Reviews from our TripAdvisor Community

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There are newer reviews for Westin Maui Resort And Spa
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Showing 4,455: English reviews
West Vancouver
Reviewed 10 January 2013

We stayed at the resort for two nights. The beach view was amazing and the swimming pools are just incredible. The room was a little old and disappointing. We had four people in the same room with two adults, one youth and one child. The only two beds there are doubles, it is ok for the youth and the child....

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1Thank shmilytree
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Thank you for sharing your family experience with us. We are delighted to know that you and your family overall enjoyed our resort. For more comfort and relaxation please inquire about our roll away option and connecting rooms during your next family vacation on Maui. We look forward to welcome you back. Aloha!

Denver, Colorado
Reviewed 10 January 2013

We received a promotion through our credit card company for the Westin Villas. We loved it! In fact, it went beyond our expectations. Great comfortable bed; more than enough pillows; clean and excellent service. We were upgraded regarding our room because there was construction going on outside of our window on the first room booked for us. You will not...

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Thank jclarremore
Indianapolis, Indiana
Reviewed 9 January 2013

My family just left the Westin Maui and it was an absolutely fantastic vacation. The room and the resort was fantastic. I have a 6 year old Autistic son named Evan and there was 2 people that went out of their way to make sure that he had a great time. We would return just because of them. One was...

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3Thank Jimm9811
Berkeley, California
Reviewed 8 January 2013

The hotel grounds are beautiful and the pool is great. The hotel is right on the beach and in walking distance to everything in Kaanapali. This is a huge hotel so can't rave too much about the service but no complaints. The rooms were clean but are in need of upgrading. Bathrooms are cramped and they are generally dark. We...

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1Thank lcb2000
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Thank you for sharing your experience with us. These are most helpful in our endeavors to deliver personal and instinctive services. We do hope you enjoyed Maui and look forward to welcoming you back. Aloha!

Westchester County, New York
Reviewed 6 January 2013

We have stayed at the Westin Maui 3 times in the last 3 years, 13 day stay for our last trip 10/27 - 11/8. The best thing about the hotel is its location on Kaanapali beach. The beach is wide enough to sit on and located in an area that does not generally see rough surf (some properties up by...

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3Thank Christen G
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Aloha! Your generous compliments are most heart-warming and certainly inspire our associates, thank you! We appreciate your loyalty and we sincerely regret the experiences you had during your stay. Rest assured that the relevant departments have taken necessary measures to prevent similar recurrences. We look forward to another opportunity to surprise and delight you. Until then, stay well and warmest...

Livermore, California
Reviewed 5 January 2013

If you're going to Maui and want a luxurious room - or even a clean, well appointed room, don't stay at the Westin Maui Resort. But if you want the best location, great beach, easy access to Whalers Village and pretty good service at the bars, the Westin Maui Resort is it. But be prepared, this is not a typical...

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2Thank Dognese
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Mahalo for your review as we are delighted to read that you enjoyed our bar services and the proximity to countless activities on Ka’anapali Beach. Your valuable feedback was shared with our leadership team. Let us renew your spirit and provide you with a true Westin experience upon your return. Stay well.

Scottsdale
Reviewed 5 January 2013

We booked a week in Wailea and a week in Kaanapali. Upon coming to the Westin with our 4 children, they told us they could not accommodate our request for adjoining rooms NOR our request for the newly renovated rooms. They gave us two rooms right next door to each other facing the ANGRY Bird Sanctuary and Waterfall and just...

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4Thank jlgage
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Thank you for sharing your experience and valuable feedback on Tripadvisor. As the comfort and satisfaction of each and every guest is of the highest importance to us, we are disappointed to read your comments and we apologize for these inconveniences. Your discerning feedback is much appreciated and we would like to assure you that we will make every effort...

Reviewed 3 January 2013 via mobile

We stayed here for 7 nights on our honeymoon. We were disappointed when we arrived to find out our ocean front room was not available and we were being downgraded to a pool and partial ocean view. At first we were really upset but the manager worked with us to compensate us. The room we ended up in was not...

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Thank Dani929
Cottingham, United Kingdom
Reviewed 3 January 2013

I was going to stay at the Sheritan as it was the venue for the event I was attending but thank goodness I didn't! as I was able to see both hotels and believe me the Westin is more beautiful and lively. The staff especially Grace on the front desk was very obliging and went out of her way to...

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Thank PamRobinson97
The World
Reviewed 1 January 2013

We just traveled to Maui for 10 days less than a week ago, spending a few days at another resort and the rest at the Westin Maui on Kaanapali. Comparing the other resort to this one and to the Westin's own brand standard, the Westin Maui fell short in almost every way. We are platinum members of the rewards program...

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6Thank BarefootTravelers
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Mahalo for taking the time to review your experience us on Tripadvisor. We regret that you found your stay with us less than memorable. We sincerely apologize for the inconveniences that you have shared. As your valuable feedback is very important to us, rest assured that necessary measures have been taken. We would certainly like to connect with you to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Maui Resort & Spa, Ka'anapali is located along a breathtaking stretch of the gorgeous, white-sand Ka'anapali Beach. ... more   less 

Additional Information about Westin Maui Resort And Spa

Address: 2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761-1900
Region: United States > Hawaii > Maui > Lahaina
Price Range: $425 - $900 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Maui Resort And Spa 4*
Number of rooms: 759
Reservation Options:
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Also Known As:
Westin Maui Resort And Hotel Lahaina
Westin Maui Hotel
Westin Lahaina
Westin Maui Resort Spa
Lahaina Westin
Westin Maui Resort And Spa Lahaina
Hotel Style:
#6 Business Hotel in Lahaina
#8 Luxury Hotel in Lahaina
#8 Top resorts Hotel in Lahaina
#12 Spa Hotel in Lahaina
#17 On the Beach Hotel in Lahaina
#18 Romantic Hotel in Lahaina
#20 Family Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from Westin Maui Resort And Spa staff and other travellers.
90 questions
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Oak Park, California
over a year ago

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Questions? Get answers from Westin Maui Resort And Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the elevators”
 of 5 bubbles banafshehr2016, 5 Dec 2016 | Read review
“Beach Tower, higher the better”
 of 5 bubbles 437MatthewC, 3 Dec 2016 | Read review
“we had mountain view, and on the 7th floor that was fine, maybe not good for lower floors”
 of 5 bubbles 568cherh, 29 Nov 2016 | Read review
“Naturally a room with an ocean view is always preferred, especially for sunsets. Near to elevator is also an advantage.”
 of 5 bubbles roberti213, 28 Nov 2016 | Read review
“If you have kids, do yourself a favor and book a suite if you can afford it. Better yet try to get a Westin Villa instead.”
 of 5 bubbles 887danielaa, 27 Nov 2016 | Read review
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