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Westin Maui Resort And Spa

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#18 of 31 Hotels in Lahaina
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Westin Maui Resort And Spa
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4,835 Reviews from our TripAdvisor Community

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Showing 4,631: English reviews
Hood River, Oregon
Reviewed 22 November 2012

We had a great family vacation at the Westin for the Maui Invitational. Pools and beach were fabulous. We want to extend a special thanks to our server on Thanksgiving evening at the Buffet at Ono, Barbara, she went above and beyond and was a pleasure.

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Thank marycobey
Wilmington, NC
Reviewed 21 November 2012

Came for Maui Invitational and paid a bundle (about 2K for 5 nights) for the room. Arranged by Oahu Travel. Got mountainview, room dusty, smells of diesel fuel, dirty table on lanai, small bathroom. One nice feature is adult pool and hot tub at the pool. Cheap, worn dirty furnishings in the room. Breakfast buffet nice but pricey.

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Thank Deb W
Buffalo, New York
Reviewed 17 November 2012

My wife and I stayed at the Westin the last week in October while I attended a conference there. The property is beautiful with lush green space, multiple pools, and a broad sandy beach. The rooms are typical, average sized hotel rooms with a tiny balcony. We asked for a King bed but got 2 doubles...one of which became a...

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Thank Drn37
Victoria BC
Reviewed 16 November 2012

J ust got home from 5 days at the Westin Maui resort. Our stay was realxing and very enjoyable. First of all the grounds were spectaular and the pools a perfect temp. Lots of loungers available. I was pleased when it was noticed that I was a platinum memeber and that the front desk tried so very hard to upgrade...

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2Thank Danify
White Rock, Canada
Reviewed 15 November 2012

I'm a SPG Platinum member, so we got an upgrade to an oceanview room, but I have to concur with other reviewers... The rooms are smallish in size. Facilities: You can tell this place may have been really hot about 20-30 years ago. It's been refurbished extensively, but there's only so much you can do. The pools are multiple and...

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Thank sinner5
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Mahalo for sharing your experiences. We regret the room coffee was not to your liking as our visitors often request for local coffee. However, Colonnade Café by the resort’s koi pond gardens serves Starbucks specialty coffees for die-hard fans. Do take advantage of our suites with varied categories on your next visit as these come with larger living areas. We...

Springfield
Reviewed 15 November 2012

We had a fantastic stay! After researching for months, we decided to try the Westin Resort and Spa on Maui's west side. We were thrilled with our decision. It was everything we expected. As noted in other reviews, the reception staff at the reservation's desk is very cold. But the rest of the staff more than makes up for it....

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2Thank Retired321
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

We appreciate the special recognition extended to Ronzi and have shared your kind words with him and his team. Thank you for choosing to stay with us and until your next visit, stay well. Me ke aloha pumehana (with warmest aloha).

Millbrae, California
Reviewed 13 November 2012

First time family vacation in Maui and decided to stay at Westin. We really enjoyed our stay. Only a few hiccups when we checked in. It took a looooooong time, clearly they were under staff. It was a long line and only 2 people at the front desk. GM/Front Office Manager needs to look at their staff scheduling more carefully....

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1Thank Ruthy1010
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

We are thrilled that you and your family had a wonderful vacation in Maui. Being in the heart of Ka’anapali Beach, our resort certainly offers guests endless ocean pursuits in addition to an aquatic playground. In fact, Conde Nast Traveler recently recognized the resort as one of eight hotels worldwide for having the Best Waterfall Pools. Naturally, resort associates like...

Madison
Reviewed 12 November 2012

Stayed here with my wife for our 20 year anniversary. Overall our stay was very good. However; there are a few things I need to mention here that may help you when or if you chose to stay here. First, the negatives: Valet is no extra fee “only if the parking lot is full”. When we checked in the first...

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2Thank ClickTheGeek
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Mahalo for taking the time to share your personal experiences. We are delighted that our associates handled the situations you mentioned most efficiently and delivered to your expectations. We do encourage visitors to Maui to visit our property website for details on the resort’s extensive offerings to help them plan their vacation prior to arrival and relax once they are...

Leesburg, Virginia, United States
Reviewed 12 November 2012

We had an amazing visit to Maui Nov. 1-6, 2012 and stayed at the Westin Maui Resort & Spa in Lahaina. All of our expectations were exceeded--it was a traveler's paradise. We especially want to thank our attendant Ronzi for his warm hospitality in making our trip so memorable. He was very accomodating in helping us with our room and...

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1Thank Melinda M
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Your generous words of praise certainly inspires us to continue our efforts to create a distinctive experience for our guests. Thank you for recognizing Ronzi who is one of the many Westin associates who go above and beyond in their daily interactions. We look forward to your return…. Warmest aloha!

AZ
Reviewed 11 November 2012

Did not stay in this hotel, only had the breakfast buffet on Sunday am. We ate at Tropica last year and thought the food was excellent, thought the receptionist rude.We decided to give the property another chance, since we are Starwood Platinum members. First time shame on me...second time shame on you! I have never seen such an unhappy group...

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1Thank J3GP
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

While our associates have often been recognized for their friendly and welcoming ways, we regret you did not enjoy a similar experience. Your feedback is much appreciated as it is through discerning guests such as your goodself that spurs us to further improve our services. Rest assured that necessary measures will be taken and we look forward to welcoming you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Maui Resort & Spa, Ka'anapali is located along a breathtaking stretch of the gorgeous, white-sand Ka'anapali Beach. ... more   less 

Additional Information about Westin Maui Resort And Spa

Address: 2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761-1900
Region: United States > Hawaii > Maui > Lahaina
Price Range: $436 - $950 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Maui Resort And Spa 4*
Number of rooms: 759
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Also Known As:
Westin Maui Resort And Hotel Lahaina
Westin Maui Hotel
Westin Lahaina
Westin Maui Resort Spa
Lahaina Westin
Westin Maui Resort And Spa Lahaina
Hotel Style:
#6 Business Hotel in Lahaina
#7 Top resorts Hotel in Lahaina
#8 Luxury Hotel in Lahaina
#12 Spa Hotel in Lahaina
#16 On the Beach Hotel in Lahaina
#18 Romantic Hotel in Lahaina
#20 Family Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from Westin Maui Resort And Spa staff and other travellers.
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Questions? Get answers from Westin Maui Resort And Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just spend a little more and stay at a nicer place with less children”
 of 5 bubbles , 23 Mar 2017 | Read review
“See earlier comment on Ocean View rooms overlooking the Whalers Village.”
 of 5 bubbles CAtraveler94010, 22 Mar 2017 | Read review
“Stay in Ocean Tower especially if you can confirm they have better AC and refrigerators.”
 of 5 bubbles Blessed0707, 20 Mar 2017 | Read review
“View of the garden pools”
 of 5 bubbles 11Claude, 19 Mar 2017 | Read review
“Higher up can accommodate a better view, however, we've had both and all worked out to our satisfaction.”
 of 5 bubbles KathrynH106, 19 Mar 2017 | Read review
5 of 5