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The Westin Kaanapali Ocean Resort Villas

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#11 of 31 Hotels in Lahaina
Certificate of Excellence
GreenLeadersSilver level
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The Westin Kaanapali Ocean Resort Villas
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3,677 Reviews from our TripAdvisor Community

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Showing 3,611: English reviews
Reviewed yesterday NEW

We stayed in an resort view room in September. The staff here are so awesome and took extra time to show us a couple different options for where our room could be, which helped us pick a room we were incredibly happy with. Everything about the room is great, from the mini kitchen to the bathroom to the bed. The...

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Helpful?
Thank Greg M
Saint Louis, Missouri
Reviewed 2 days ago NEW

This was our first trip to Maui. The Westin was chosen after doing some research on TripAdvisor. We booked an ocean view, 1 bedroom villa. The room was very nice. Everything was there that anyone could need. We did not use the kitchen to cook. We only used the refrigerator to store some drinks. The bathroom was very large and...

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Thank MelandGeo
Santa Cruz, California
Reviewed 4 days ago NEW

Aloha! We've owned a 2BR oceanfront at the Villas North since pre-construction. We have high expectations for the resort given the amount of $ we've spent and the Westin brand. I read most TA reviews and I follow-up on the major complaints either by calling the resort or when we visit. We've developed a Villa Inspection Checklist that we use...

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2Thank Rick R
Mackinaw City
Reviewed 5 days ago NEW

The property (North not the other one) was clean, spacious, etc. with upscale bathrooms and amenities. Everything that you'd expect from Westin. My complaint isn't with the staff or the facility as much as it concerns how they title the view. Our "Island View" was nothing more than a view of the adjacent building. Unless you're a property owner here,...

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Helpful?
Thank Jason H
Westin Villas E, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha Jason H, Mahalo for joining us at The Westin Ka’anapali Ocean Resort Villas and for taking the time to share your experience with us. It is disappointing to hear that your stay did not meet your expectations, such as your villa location. We strive to provide a great stay for each of our guests, and for future, we welcome...

Winchester, VA
Reviewed 6 days ago NEW

This was booked in response to an offer I got from American Express for what looked like a pretty good deal. Since I am a Hilton Honors Diamond member we usually stay at Hilton properties but we did not want to stay at the Grand Walaliea this time so we booked this. They put us on the first floor in...

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Helpful?
Thank Rdskens_Tag
Westin Villas E, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha Rdskens_tag, Thank you for your detailed review. We greatly appreciate your honest feedback and thank you for sharing your kind words about our staff. We sincerely apologize for the villa location. We would be grateful for the opportunity to further discuss this issue with you. If you’d allow, please send me your preferred contact information to experience@westinkaanapali.com, so that...

Florida
Reviewed 1 week ago

As a platinum SPG and vacation rental owner, I tend to be critical on the SPG properties. Comparing Westin villas around the world, this one is probably the oldest and definitely lacks that 'luxurious' feeling. Having said that though, for a family or even a first time guest, the units are perfectly furnished and really spacious. The views from even...

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Thank Debdeep R
Mount Vernon, Washington
Reviewed 1 week ago

Do not know what Heaven is like, so I have probably made an over statement. We had booked and had paid for a studio villa, so we expecting 400 sq ft of space, however, we were up-graded to a 750 sq ft ground floor unit with no view. However, it was very private and wonderful. We just had a very...

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1Thank FlyPapaJohn
Reviewed 1 week ago

So many kids! Halls had trash and stained carpets. You have to pay $12 a day to park. $10 for a chair at the overcrowded beach. Nothing special about this resort. They serve Starbucks coffee hello how about using local Hawaiian coffee.

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1Thank Maureen M
Westin Villas E, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha Maureen M, Mahalo for joining us at The Westin Ka’anapali Ocean Resort Villas. We are sincerely disappointed to hear we did not provide you with a memorable stay. We truly care about your experience and would be grateful to have the opportunity to discuss your concerns further so that we may follow up with the appropriate departments. If you...

San Ramon, CA
Reviewed 1 week ago

Return to Westin Ka’anapali Ocean Resort North, as I am a Platinum member. Since I go twice a year, I know the management and they normally give me an upgraded unit, but since Starwood has sold the property the upgrade unit size is no longer available. I booked a studio unit, but normally stay in a one bedroom, so this...

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2Thank SusieJue
Hilmar, California
Reviewed 1 week ago via mobile

We stayed here on a timeshare exchange and couldn't have been happier with the accommodations. The grounds and pools were lovely and immaculately tended to; the rooms were well furnished, and the kitchen was stocked with everything we could possibly need. I enjoyed their holiday decorations, which were in keeping with their beach theme and served as a great reminder...

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Thank desal

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Pailolo Bar & Grill
Pailolo Bar & Grill
Cuisines: American, Bar, Grill, Fusion
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled between the Pacific Ocean and West Maui Mountains, makes The Westin Ka'anapali Ocean Resort Villas the perfect island retreat. Each spacious and stylish one and two-bedroom villas include private lanais, full-sized kitchens, washers and dryers, generous living and dining room areas, and complimentary Wi-Fi. ... more   less 

Additional Information about The Westin Kaanapali Ocean Resort Villas

Address: 6 Kai Ala Drive, Lahaina, Maui, HI 96761-5915
Region: United States > Hawaii > Maui > Lahaina
Price Range: $541 - $1,009 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Kaanapali Ocean Resort Villas 4*
Number of rooms: 1021
Reservation Options:
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Also Known As:
The Westin Kaanapali Ocean Resort Villas Hotel Lahaina
Westin Kaanapali Ocean Resort Villas
Westin Lahaina
Westin Ka Anapali Ocean Hotel
Westin Villas Maui
Lahaina Westin
Westin Maui Villas
The Westin Kaanapali Ocean Resort Villas Maui/Lahaina
Hotel Style:
#3 Luxury Hotel in Lahaina
#4 Top resorts Hotel in Lahaina
#7 Spa Hotel in Lahaina
#8 Family Hotel in Lahaina
#9 Romantic Hotel in Lahaina
#10 On the Beach Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Kaanapali Ocean Resort Villas staff and other travellers.
93 questions
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Questions? Get answers from The Westin Kaanapali Ocean Resort Villas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you decide to book through an online agent, verify the type of view for your room.”
  • Our
 of 5 bubbles 846jasonh, 12 Jan 2017 | Read review
“Do not settle for Island view.”
 of 5 bubbles Rdskens_Tag, 11 Jan 2017 | Read review
“Stay somewhere else”
 of 5 bubbles K997ZKmaureenm, 8 Jan 2017 | Read review
“Partial Ocean seemed to be straight on ocean - for the most part. Good value.”
 of 5 bubbles Kenpasadena, 7 Jan 2017 | Read review
“Be sure to get an ocean view!”
 of 5 bubbles 1forcruising, 2 Jan 2017 | Read review
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