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The Westin Kaanapali Ocean Resort Villas

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The Westin Kaanapali Ocean Resort Villas
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3,838 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Kaanapali Ocean Resort Villas
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Showing 3,771: English reviews
Seattle, Washington
Reviewed 20 November 2013

As soon as I walked onto the property, I was impressed. The lobby and the view of the pool and ocean past the lobby took my breath away. The staff was helpful and friendly. All areas of the property were clean and well-maintained. Check out time is 10 am, but my flight home wasn't until 10 pm. After check out,...

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Thank karen v
San Francisco, CA
Reviewed 19 November 2013

We just got back from spending a few nights at Westin Ocean Resort Villas. We were traveling with 2 your kids and after hours of research decided to pick this resort. The hotel itself is very nice. It was very big and the grounds seemed well kept. Check in- After a long day of travel, Check in line was super...

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Thank emseek
Trout Lake, Washington
Reviewed 18 November 2013

I traded for this site last year and was placed in an incredible corner room with an ocean view, and I did not ask for an ocean view at check in. The room given to us was the room we were assigned before we arrived. So Beware of blanket statements from other reviewers. Aloha!

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2Thank Rogue_Travelers
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Thank you for sharing your Westin experience. On behalf of our entire staff, I’d like to thank you and let you know how grateful we are for your 5 star rating and recommendation of our resort. We look forward to welcoming you back the shores of Keka’a Beach. Mahalo again. Sincerely, Krystle

La Canada Flintridge, California
Reviewed 15 November 2013

This property is one of our favorites to trade to, it's beautiful and the amenities are top notch. However, if you are trading your weeks through Interval, please be aware that they will stick you in the WORST ROOM on the property. We were slotted to have a ground floor unit that faced the employee "smoking area". When I pitched...

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2Thank AdamsonBoss
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Mahalo & Thank you for taking the time to post your review. We extend our deepest apologies for the lack of response and issues that you are experiencing thus far. I understand from your comment that you are still with us here. At your convenience, kindly contact a manager on duty by dialing Service Express from your guestroom and a...

Novato
Reviewed 14 November 2013

We stayed here Nov. 8 - 13, 2013. Big property in great shape. All the amenities you'll need. We had a large 1 bedroom with full kitchen, plus washer & dryer. Lots of children but they didn't bother us. Restaurnats abd bars were all very good. We found the staff to be very good for one exception. Going to the...

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2Thank kwkirbo
Inverary
Reviewed 11 November 2013

We have just returned form the Westin Villas. It came highly recommended by friends. to be frank- we were greatly disappointed. This was our second of three stops on our 2 week trip to Maui/ Hawaii- and by far our worst stay of the 3. The room was crazy expensive by comparison. We were told there would be daily housekeeping(...

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5Thank LifesShortTravel
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Thank you for your review. First allow me to apologize for the number of events that led to your lack of faith in our service. Please know that this is not this is not representative of our standards. We would be grateful for the opportunity to personally discuss with you the details of your recent stay at our resort. Please...

Gypsum, Colorado
Reviewed 11 November 2013

The property is very kid friendly with only one pool designated as adult only. Unfortunately, that pool is like a large hot tub and tucked between buildings with no ocean view or sun. The staff was super friendly and the rooms are nice.

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2Thank Gina P
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Thank you so much for your review. We appreciate you sharing your experience with us and providing us feedback regarding our designated adult pool. We would be pleased to have the opportunity to discuss with you in further detail. Please respond to krystle.silva@westin.com with your preferred contact information. Again, thank you for your review and we look forward to hearing...

Havre de Grace, Maryland
Reviewed 11 November 2013

First a disclosure; my wife and I own 2 timeshare units here and we spend a month every year at the resort. What's not to like? Maui is fantastic, with activities that meet anyone's desires. Good food, perfect beaches, diving, surfing, biking, hiking.... The Westin is a clean, well-staffed, and beautiful facility. Suites are spacious and include a balcony with...

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Thank LesPicker
San Antonio, Texas
Reviewed 10 November 2013

So beautiful with well appointed rooms and pleasant staff. Get the lay of the land. If you are in the North tower you have the best store near the computers in the lobby. Starbucks coffee and anything else you could want for your unit, for picnics, meals, laundry, beach, wine, snacks, souvenirs etc. The Italian Restaurant is wonderful. If you...

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1Thank Marilyn E
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha Eadesm! We are excited to hear your kind words and want to thank you for taking the time to share your experience with us. We can’t wait to welcome you back to the resort again. Mahalo, Krystle

Shepherdstown, West Virginia
Reviewed 8 November 2013

My family stayed at the Westin villas the first week of November 2013. The only pros of our stay was the decor of our room and shuttle to Whalers Village and Lahaina. The cons are too numerous to list but here are my top complaints: Room location was the worst I have ever experienced. We had a view of the...

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10Thank diamonisky
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review

Aloha Diamonisky, Mahalo for taking the time to provide us with your review. On behalf the Westin Ka’anapali Ocean Resort Villas, we would like to apologize for the highway noise that you endured and the issues with your villa. Please know that we genuinely care about your stay and would be pleased to have the opportunity to hear about the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Pailolo Bar & Grill
Pailolo Bar & Grill
Cuisines: American, Bar, Grill, Fusion
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled between the Pacific Ocean and West Maui Mountains, makes The Westin Ka'anapali Ocean Resort Villas the perfect island retreat. Each spacious and stylish one and two-bedroom villas include private lanais, full-sized kitchens, washers and dryers, generous living and dining room areas, and complimentary Wi-Fi. ... more   less 

Additional Information about The Westin Kaanapali Ocean Resort Villas

Address: 6 Kai Ala Drive, Lahaina, Maui, HI 96761-5915
Region: United States > Hawaii > Maui > Lahaina
Price Range: $561 - $1,072 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Kaanapali Ocean Resort Villas 4*
Number of rooms: 1021
Reservation Options:
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Also Known As:
The Westin Kaanapali Ocean Resort Villas Hotel Lahaina
Westin Kaanapali Ocean Resort Villas
Westin Lahaina
Westin Ka Anapali Ocean Hotel
Westin Villas Maui
Lahaina Westin
Westin Maui Villas
The Westin Kaanapali Ocean Resort Villas Maui/Lahaina
Hotel Style:
#3 Luxury Hotel in Lahaina
#3 Top resorts Hotel in Lahaina
#7 Spa Hotel in Lahaina
#8 Family Hotel in Lahaina
#9 On the Beach Hotel in Lahaina
#9 Romantic Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Kaanapali Ocean Resort Villas staff and other travellers.
110 questions
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Questions? Get answers from The Westin Kaanapali Ocean Resort Villas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“building 3 west side or south side (odd numbered rooms) for better views. Even numbered rooms overlook the court yard and pool area.”
whavenotwantnot1, 21 Apr 2017 | Read review
“Rent from owners on VRBO or a similar site. Do not pay rack rates”
mpdk9, 19 Apr 2017 | Read review
“The south property seems a little nicer.”
jlwolch, 18 Apr 2017 | Read review
“They are all great but lobby level was easy for those with any issues walking”
Mel250811, 15 Apr 2017 | Read review
“Ocean front!”
susanh694, 15 Apr 2017 | Read review
5 of 5