Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

Full view

View all photos (1,721)1,721

Traveller (687)

360

Panoramas (13)

Room & Suite (661)

About

5.0

Excellent

697 reviews

#2 of 31 hotels in Lahaina

Location

Cleanliness

Service

Value

Travellers' Choice

A premier Maui resort, Montage Kapalua Bay invites guests to experience oceanfront accommodations imbued with island spirit. Spacious one-, two-, three- and four- bedroom residential-style suite accommodations offer expansive living rooms, large private lanais, fully equipped kitchens and elegant master suites. Dining venues range from the upscale Cane & Canoe to the grab-and-go Mahana Market to complement the full-service Spa Montage, historic Cliff House, neighboring two championship golf courses, tennis courts and zip-lines. Guests will be embraced with a blend of relaxation and rejuvenation, marked indelibly by unique beauty and culture. This resort is the perfect setting for multi-generational family vacations and secluded getaways.

Full view

Property amenities

Parking

Free High Speed Internet (WiFi)

Pool

Fitness Centre with Gym / Workout Room

Bar / lounge

Beach

Tennis court

Babysitting

Wifi

Hot bath

Infinity pool

Pool with view

Adult pool

Outdoor pool

Heated pool

Yoga classes

Yoga room

Fitness / spa changing rooms

Fitness classes

Personal trainer

Sauna

Restaurant

Breakfast available

Poolside bar

Aerobics

Children Activities (Kid / Family Friendly)

Kids club

Highchairs available

Shuttle bus service

Business Centre with Internet Access

Conference facilities

Banquet room

Meeting rooms

Spa

Body wrap

Couples massage

Facial treatments

Foot massage

Full body massage

Makeup services

Manicure

Massage

Open-air bath

Pedicure

Salon

Steam room

Waxing services

24-hour security

BBQ facilities

Baggage storage

Concierge

Convenience store

Gift shop

Non-smoking hotel

Shops

Sun loungers / beach chairs

ATM on site

Umbrella

24-hour front desk

Clothes dryer

Dry cleaning

Laundry service

Self-serve laundry

Washing machine

Room features

Air conditioning

Private beach

Additional bathroom

Housekeeping

Private balcony

Kitchenette

Microwave

Flatscreen TV

Room service

Safe

Iron

Refrigerator

Kitchenware

Room types

Ocean view

Non-smoking rooms

Suites

Family rooms

See more room details

Good to know

HOTEL CLASS

HOTEL STYLE

Charming

Modern

Hotel links

Visit hotel website

Special Offer:Spirit of Now

697Reviews113Q+A100Room tips

Selected filters

Filter
English

Popular mentions

Bethany wrote a review Jan. 12

1 contribution1 helpful vote

Beautiful Celebration!

The staff at Montage Kapalua Bay provided the perfect setting to celebrate my Fiancé and I's engagement! The whole staff from pool attendants to concierge kept the whole evening a secret until after the proposal. Our dinner at the Cliff House was magical! The staff made us feel so comfortable and safe through social distancing and wearing masks. Even so, we were showered with so much joy and kindness. Any detail from menus to place settings were flawless. When dinner was cleared away, we wanted the menu as a keepsake, so the staff made sure to get one to us without hesitation. We cannot thank the wonderful people at the Montage enough for sharing in our special night! We will remember it for the rest of our lives and hope to celebrate at the Cliff House again soon. Mahalo!

Date of stay: January 2021

Cleanliness

Service

Sleep Quality

1 Helpful vote

Helpful

Jamie B wrote a review Jan. 8

Maui, Hawaii1 contribution1 helpful vote

Perfect Celebration!

Kuuipo helped my family plan an incredible COVID safe celebration for my sister and her fiance. The team was so understanding of our desire for a contactless evening, and helped us come up with the perfect solution to make the evening best for all parties. We had a blast celebrating my sister and her fiance's original wedding date at the Cliff House watching the sunset- and we can't wait to be back in 2022 to celebrate their wedding! Thank you to the amazing Montage catering team for making this an evening to never forget!

Date of stay: January 2021

1 Helpful vote

Helpful

Jennifer T wrote a review Dec. 2020

Los Altos, California35 contributions27 helpful votes

Beautiful hotel with incredible customer service

We are a family that travels a lot and this hotel did not disappoint! The customer service is absolutely incredible! During our stay the hotel staff went out of their way to make sure we were taken care of. From the valet, to the pool attendants to the bartenders and restaurant staff. The hotel is gorgeous and the grounds are beautiful. The rooms are modern and offer every amenity you need. We cooked several meals in the room and had everything we needed. The beach is a short walk and has fantastic snorkeling with turtles and plenty of tropic fish in a safe and calm bay. There is also lovely walking trails to another nearby beach and beautiful lava field. The pool system is elaborate and kept our teens well entertained. The only slight issue we had was some wind and a bit of rain but I think it was the time of year and a storm system that was blowing through. Just know that this side of the island gets more wind and moisture. I would highly recommend this hotel!…

Date of stay: November 2020

Cleanliness

Service

Sleep Quality

1 Helpful vote

Helpful

Response from Matt Bailey, General Manager at Montage Kapalua Bay

Responded 2 weeks ago

Aloha JenniferT559, Thank you for your very kind comments. It sounds as if West Maui's power outage didn't put too much of a damper on your stay, thank goodness. Though it rarely happens, this past storm-induced blackout helped point out some things we can improve upon if and when it happens again. I'm sorry you had to experience it, but I'm very glad that it wasn't too impactful. We look forward to welcoming you back to Montage Kapalua Bay one day soon. Please let us know how we can help make that happen. A hui hou, MB

hellosunshine279 wrote a review Dec. 2020

Baltimore, Maryland5 contributions2 helpful votes

Last Minute Escape

Testing to get here was extremely stressful but once here, what a relief! Our room was cleaned nicely, daily: any dishes (intentionally or unintentionally) left behind were cleaned/put away, tea towels refolded and put back to their hanging position, obviously trash and dirty linen was picked up, water bottles in the fridge were refilled without asking, detergent/dryer sheets are provided so you can skip a trip to the store if you want to wash any clothes during your stay (love this!!), maui coffee was supplied in the kitchen (what a nice touch). Housekeeping team was so very thoughtful with their daily service: I had unintentionally left coffee in the pot when heading to the pool for the day but came back to find not only was the pot/filter clean, but the coffee maker had been put back nicely and everything surrounding it was in order. What attention to detail, brava to the housekeeping team. I wish I knew who was assigned our room: they really impressed us with their proactivity. A few individuals listed below have also stood out so far... Anna, at concierge, helped coordinate multiple days of activities, even (patiently) assisting when plans had to be moved around. She was prompt, courteous and genuinely interested in helping us/hearing how our experiences were. The pool service was clearly stretched thin (covid staffing, totally understandable), but there are definitely a few I wish to make mention of: Zanobe and Kody shined at the serenity pool with their attentiveness and genuine care/concern in regards to meeting my preferences (which was a challenge to say the least: mix of sun and shade, away from groups/children screaming). They both were hospitable and never once made my requests seem like a burden. Noah, also at the pool, went out of his way to roll me a fresh towel while I was at the pool stand, just to watch me unroll it right in front of him (as he passed it to me, he made mention that it was "a 5 star roll"..I can appreciate his mentality and care to every towel, which, at this point of his day, he was almost up to his eyeballs with them). Armando, in the kitchen, made me some of the best fish tacos while at the pool. The bartender working Christmas Eve at the pool, created a great off menu cocktail for me to enjoy based off of my flavor preferences. Hoping my compliments reach both/all of them... What a way to spend Christmas! We are not even finished our stay but I am so looking forward to finding more shining stars around the property during the next week.. Mahalo…

Date of stay: December 2020

Rooms

Location

Service

Trip type: Travelled on business

Room Tip: family friendly

See more room tips

1 Helpful vote

Helpful

Response from Matt Bailey, General Manager at Montage Kapalua Bay

Responded 2 weeks ago

Aloha hellosunshine279, Thank you for your detailed review. As requested, I have shared your comments with those mentioned or their managers. We always appreciate the individual recognition. I would be very interested in knowing your thoughts on how we might improve upon your last impressions of us and earn that 5th bubble. Feel free to contact me directly if you wish. Thank you again for writing. MB

Stateofjen wrote a review Dec. 2020

5 contributions10 helpful votes

Still exceeds all expectations - well worth the COVID testing

We first stayed at the Montage Kapalua Bay in May 2014. We’ve been back twice a year since. At the end of our first trip we wrote a review saying that the Montage was so wonderful that we wished we could give them more than 5 stars. Nothing has changed. The condo style units include a full-size Sub Zero Refrigerator, a wine cooler and every appliance and utensil that you have at home. The kitchen is kept stocked with local Maui coffee. There’s a washer and dryer stocked with detergent. The bedrooms and bathrooms are luxurious and the deck is massive. The grounds are pristine with fantastic pools and one of the best snorkeling beaches sits right outside the door. The Montage’s first class accommodations are matched and even exceeded by the quality of the staff. Anna, the concierge, is absolutely wonderful. She’s on top of every detail before we even arrive. Restaurant reservations are nailed down and the pillows we like are waiting in the room. She anticipates every need throughout our trip. Last year she spotted our eight year old daughter crying on her way back to the room after being stung by a jelly fish. Without being asked, she ran to the restaurant, got some vinegar, delivered it to the room and told us how to treat the sting. Ahlea in reservations is joy to work with. Our schedules changed numerous times this year because of COVID. We booked, cancelled, changed and then rebooked and then added nights three times as school and work situations were updated. Each time, Ahlea cheerfully adjusted our reservation and somehow kept me on track with the paperwork. The guys at the "beach shack" (Kapalua Bay Beach Crew), Ricky, Teehee and Zach, are the nicest guys in the world. They get chairs and umbrellas set up and later check to see if anything needs adjustment as the sun changes position. The valet guys are great too. They offer to bring groceries in and always have a cold bottle of water ready for the asking. Kristina in the restaurant knows I like my coffee very hot. So rather than topping off my cup she brings a fresh one several times during breakfast. Evan in housekeeping remembered that my daughter loves to draw. So she left extra paper on her desk every day. Finally, I can’t say enough good things about the Paintbox kids club. The Paintbox is not a warehouse where kids play video games all day. Sherri and Ashleigh take them on nature hikes where they study wildlife and the tide pools. They cook pizza and cookies in a solar oven. Auntie Silla teaches them about Hawaiian culture, like making a lei and playing the ukulele. They roam the beach in search of coral. It’s a great program. However, my daughter does miss her friend Chelsea who has moved from the Paintbox to now managing the Montage's 5-star spa. We’ve stayed at many of the best hotels throughout the world. While the service at the Montage is less formal and a more relaxed Hawaiian style, it’s every bit as attentive and personalized as what’s offered at the finest hotels in Asia. Normally, it feels good to head home after a long trip, even after staying at a five star resort or hotel. But we never feel that way about leaving the Montage. We were at the Montage for 24 days this trip and my daughter cried the night before we left. I wanted to cry too. The Montage Kapalua Bay always leaves us wanting more. It’s all the comforts of your own home in the middle of the most luxurious five-star resort.…

Date of stay: November 2020

Value

Cleanliness

Service

1 Helpful vote

Helpful

Response from Matt Bailey, General Manager at Montage Kapalua Bay

Responded 2 weeks ago

Aloha Stateofjen: My face is red with embarrassment as I was certain I'd responded to your wonderful review, but I must have been thinking of our email exchange. Thank you so much for your kind words. We were happy to have you with us and look forward to your next visit. Thank you also for not mentioning the heart attack I almost gave you early one morning! Our encounter pointed me in the direction of a service touch we'd forgotten about after we reopened. Please let us know when you're tempted to visit us again. I promise not to startle you this next time. A hui hou, MB

PreviousNext