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3445 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761-9414
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$295
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2177)
Room & Suite (788)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20-08-07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Aston Kaanapali Shores
Updated 20-08-07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 31 hotels in Lahaina
Location
Cleanliness
Service
Value
Located beachfront on Kaanapali Beach, this magnificent condominium resort combines spacious, well-appointed suites with hotel-caliber services. Enjoy the beauty of expanse ocean views and direct access to the beach. Amenities include complete kitchens, WiFi, onsite cultural programs, an activities desk for off-site arrangements, and a year-round kids program, Camp Kaanapali. This self-contained property boasts 2 swimming pools, a beachfront restaurant and bar, fitness center and spa featuring an indoor/outdoor massage service. All of these great amenities and services combined with an exceptional guest service staff make for an unforgettable vacation and the experience of true Aloha Spirit.
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Room & Suite (788)788
Full view
Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Kids stay free
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Sauna
Restaurant
Poolside bar
Video game console
Children Activities (Kid / Family Friendly)
Kids club
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Massage
Salon
BBQ facilities
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Sun loungers / beach chairs
24-hour check-in
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Private beach
Additional bathroom
Desk
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Housekeeping
Private balcony
Safe
Sofa
Telephone
Iron
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Kitchenware
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Green
Languages Spoken
English, Spanish

Location

Full view
63Somewhat walkable
Grade: 63 out of 100
21Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
3,003Reviews140Q+A100Room tips
Traveller rating
  • 1,429
  • 1,011
  • 348
  • 152
  • 64
Time of year
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Popular mentions
Christina D wrote a review Yesterday
Irvine, California2 contributions
I am absolutely APPALLED at the awful “customer service” we received here. I have traveled extensively throughout my lifetime and I have never once experienced such horrible customer service or anything even remotely close to as horrible as this. I would never stay here again or recommend anybody else to stay here. We are checking out early and staying somewhere else for the remainder of our trip because of this. If I could give zero stars I would. The front desk receptionist was so unbelievably rude and had such a horrible attitude that I couldn’t even believe it. I’m shocked that anybody would treat praying customers this way. I have NEVER been treated so horribly as a paying customer. We called the front t desk and wasn’t able to answer our questions and made no effort to do so. We tried calling back again for help and she was even more rude and unhelpful. She then CALLED US BACK and raised her voice at us on the phone and said if we kept calling the front desk then they would refuse to give us any information (they didn’t give us any helpful information to begin with) and then she HUNG UP THE PHONE ON US without even giving us a chance to speak. All we wanted to know was if there was an ice machine in the hotel or anywhere we could find cold water. She told us our only option was to order delivery. We later found some ice trays in our room and this all could have been avoided had she just told us to look for ice trays in one kitchen or simply told us in a polite manner that she wasn’t sure about the ice situation. Her attitude and rudeness were completely unwarranted. She made no effort to help answer our questions at any point. And the fact that she called us just to yell at us and then hang up was truly the cherry on top. I have never experienced anything like this in my life as a paying customer at a hotel.
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Date of stay: January 2021Trip type: Travelled as a couple
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Frequentflier wrote a review Jan. 15
New York City, New York7 contributions2 helpful votes
We stayed here due to the price and it met our needs. Room truthfully had more than we needed in terms of amenities (full fridge, oven, range, microwave, dishwasher, laundry!) and although all the appliances were older and we really didn't spend enough time in the room to use them much, it's still cool that they were there. Along the same lines, this was the first hotel we stayed at that offered free DVD rentals (played on a PS3 which was less than intuitive but still a nice thought). The hotel in general needs a lot of updating in terms of finishes and appliances. There were 2 nice pool areas that again we didn't really use and the hotel is right on the beach(!) which was beautiful. It is walking distance or even easier driving distance to great snorkeling by the black rock formation. The coffee shop was closed due to COVID and restaurant was decent for breakfast (we didn't go for any other meals). They do not clean your room during your stay (not sure if this is a change due to COVID) but do offer fresh towels etc on request. If you want fancy/trendy/modern, this isn't it but if you're traveling on a budget and still want to stay in a great area with lots of amenities, try here!
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Review collected in partnership with this hotel
Date of stay: January 2021
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Response from James Farquhar, Guest Services / Front Office at Aston Kaanapali Shores
Responded yesterday
Aloha frequentflierreview, We appreciate the time you took to share your review and are so glad to hear that you enjoyed your recent stay. We're pleased to hear that you enjoyed our convenient North Ka'anapali location and appreciate your feedback as well. We would love the opportunity to welcome you back home again should your travels bring you back to our beautiful valley isle. Mahalo and warmest aloha. James Farquhar Rooms Division Manager
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Prithvish T wrote a review Jan. 12
Seattle, Washington8 contributions3 helpful votes
We could not have asked for a better stay on Maui. This property is blessed with the best location on Kaanapali beach, and we got the ocean front aloha suite up on the 8th floor. So we got more like 220 degree ocean views! And got to see them whales playing around right from our bed! Excellent pools and beach right in front. Best for staying with kids. And very close to Lahaina for shopping and dining as well.
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Review collected in partnership with this hotel
Date of stay: January 2021
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Response from James Farquhar, Guest Services / Front Office at Aston Kaanapali Shores
Responded 4 days ago
Aloha Prithvish, Thank you for your wonderful review. We are truly pleased to hear that you enjoyed our laid back, modern island atmosphere, as well as our ideal location and comfortable oceanfront accommodations. It would be a pleasure to welcome you back home again soon. Mahalo and warmest aloha. James Farquhar Rooms Division Manager
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grimes23 wrote a review Jan. 11
Dallas, Texas1 contribution
Great experience,Clean room spectacular view. Our flight was moved back a few hours and they let us have a late checkout. Very professional staff. The restaurant was very clean and the food was excellent.
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from James Farquhar, Guest Services / Front Office at Aston Kaanapali Shores
Responded 4 days ago
Aloha grimes23! We appreciate the time you took to share your review and we are so pleased to hear that you enjoyed your recent stay with us. We truly appreciate your feedback as well and would love to welcome you back home again soon. Mahalo and warmest aloha. James Farquhar Rooms Division Manager
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jenn4457 wrote a review Jan. 7
Chicago, Illinois1 contribution1 helpful vote
The staff had attitude and you could not swim in the beach.The beach was full of rocks so we drove to a beach whenever the kids wanted to have a beach day. The only positive was they had a nice pool. The also had nice fire pit areas but the minute after 8pm they would come and turn them off. The ocean front 1 bedroom suite was very nice.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from James Farquhar, Guest Services / Front Office at Aston Kaanapali Shores
Responded 1 week ago
Aloha Jenn4457, Thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincerest apology for failing to meet your expectations. Our goal is to create a memorable experience for our guests and it appears that we clearly missed the mark in this instance. We truly value your business and appreciate your honest feedback. Should future travel bring you back to our beautiful island, we hope that you will give us another chance and allow us the opportunity to create a more memorable experience. Mahalo and warmest aloha. James Farquhar Rooms Division Manager
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PRICE RANGE
US$261 - US$488 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aston hotel lahaina, aston hotel kaanapali shores, kaanapali shores maui, maui aston kaanapali shores condominiums, aston kaanapali shores condos, maui resortquest kaanapali shores, kaanapali shores hotel, resortquest kaanapali shores maui, kaanapali shores resort
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
463
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Frequently Asked Questions about Aston Kaanapali Shores
Which popular attractions are close to Aston Kaanapali Shores?
Nearby attractions include Huaka'i Luau Maui- Journey Through Polynesia (0.2 km) and Honokowai Marketplace (0.3 km).
What are some of the property amenities at Aston Kaanapali Shores?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Aston Kaanapali Shores?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Aston Kaanapali Shores?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Aston Kaanapali Shores?
Yes, parking is available to guests.
What are some restaurants close to Aston Kaanapali Shores?
Conveniently located restaurants include ABC Stores, Fish Market Maui, and Times Supermarket.
Are there opportunities to exercise at Aston Kaanapali Shores?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Aston Kaanapali Shores?
Yes, laundry service and self serve laundry are offered to guests.
Does Aston Kaanapali Shores offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Aston Kaanapali Shores?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Aston Kaanapali Shores?
Many travellers enjoy visiting Old Lahaina Courthouse (7.8 km), Lahaina Jodo Mission (7.4 km), and Hale Pa'i Printing Museum (7.4 km).