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Aston Maui Kaanapali Villas

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45 Kai Ala Drive, Lahaina, Maui, HI 96761-9420
COVID-19 update: See the added health and safety measures this property is taking.Read more
22 people are viewing this hotel
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Traveller (1040)
Room & Suite (473)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20-08-07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Aston Maui Kaanapali Villas
Updated 20-08-07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 31 hotels in Lahaina
Location
Cleanliness
Service
Value
This may be Kaanapali's finest beachfront setting. Resting amid 11 acres of exotic tropical gardens in the heart of the Kaanapali Resort area, the resort has an on-site water activity center, two newly-renovated pool areas and a free shuttle to Kaanapali Resort area shopping and activities. The poolside cafe features island cuisine accompanied by an expansive wine list.
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Room & Suite (473)473
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Free shuttle or taxi services
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Poolside bar
Airport transportation
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
On-demand films
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
1,417Reviews102Q+A100Room tips
Traveller rating
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Popular mentions
Christina D wrote a review Jan. 16
Irvine, California2 contributions
I am absolutely appalled at the “customer service” we received at this hotel, I would never stay here again or recommend this place to anybody. If I could give zero stars I would. I have traveled extensively throughout my lifetime and have NEVER experienced such horrible customer service. The front desk receptionist was extremely rude from the first time we called for help and was not able to answer our questions, so we called again and she was still rude and offered no helpful answers to our questions. She then CALLED US back with a horrible attitude, stating that if we kept calling the front desk they would not be giving us any information (they never gave us helpful information to begin with during the first two phone calls we made) and then hung up on us, not even giving us a chance to speak. I have never been treated so horribly as a paying customer. We are leaving and going to stay somewhere else.
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Date of stay: January 2021Trip type: Travelled as a couple
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ufathom wrote a review Jan. 14
Calgary, Alberta, Canada5 contributions2 helpful votes
The place is a dated hotel, poorly managed and disorganized messaging around COVID rules. The first unit we stayed in had heavy construction and piping work going on because of a roof leak. After the first night, they said that construction was only going to be for one night. Day 2-3 it was still happening and I was told there was nothing they could do about the noise. I had to argue with font end staff to get moved to another room that wasn’t a downgraded unit. They eventually found another room with IKEA-quality furnishing, and a dishwasher would flood water after every load. The very next morning in the new unit, the construction moved to directly above this changed room at 7:45am. After a couple more days of enduring the noise, they finally moved us to a room in a different building after speaking with the manager. The manager was a really nice guy and wish the other people at the resort were as helpful. Unfortunately, the new unit had an amateur trombone player that decided to practice his scales daily throughout the rest of the stay. The final straw for this 1-star rating was the exceedingly rude front desk woman during the evening shift. At initial checkin we were told that we could workout after hours and security would just let us in. It sounded great to workout after 10:00 PM and not have a bunch of potential COVID-carriers breathing on us during the pandemic. Unfortunately, the night lady took it upon herself to lay down the law and say that after hours was not an option for us to work out. This obviously was because of the “rule book,” which she was kind enough to wave in our faces after making an exception on one of the nights. She said the new security guard wasn’t “comfortable” with “breaking the rules” and presumably he had something better to do. The resort is hardly in the middle of a seedy neighborhood. Who knows, maybe he had to police geckos or eating doughnuts. A big reason we picked this resort was because of the gym, so it’s super lame not to have access. Definitely look at the other Maui options, this place wasn’t a great overall experience.
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Date of stay: January 2021
Rooms
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Room Tip: Hotels to avoid
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Sidney P wrote a review Jan. 11
Lincoln, Nebraska2 contributions
We were upgraded when we arrived and had a partial ocean view. Some things were not open because of Covid. This property is very clean and well maintained. The staff is very nice. The balconies area all connect so it wasn't private. The beach is beautiful here and its close to everything Kaanapali has to offer.
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Review collected in partnership with this hotel
Date of stay: December 2020
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Philippe_DC wrote a review Dec. 2020
Washington DC, District of Columbia146 contributions84 helpful votes
The appartments offer a lot of space; balconys are prettu private. 2 levels building space out throughout the property. a couple nice pools, and right on a beach with few people around. Yet walking distance or short drive to blackrock for cliff jumping and snorkling, and whalers village for restaurants and shopping. We stayed a couple nights at the beginning of our trip and decided to come back at the end of our trip.
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Date of stay: November 2020
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Wanderlustingforlife wrote a review Dec. 2020
California131 contributions57 helpful votes
This is a wonderful property and we have loved our time here! The location is perfect. The beach is really nice. We love to be able to walk to dinner or cook in our studio. The staff is friendly and responsive. Really the only downside is that unfortunately there has been a guy smoking cigars everyday, which gets into our condo and is impossible to clear out. Despite talking to this person ourselves and security speaking with him several times, it's still an issue. It is disappointing this property is not more assertive about the policy. To have a designated smoking area period is ridiculous in 2020, time for that to go!
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Date of stay: December 2020
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PRICE RANGE
US$263 - US$468 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aston maui kaanapali villas hotel lahaina, resortquest maui kaanapali villas, aston maui kaanapali hotel, maui kaanapali villas, resortquest kaanapali villas
FORMERLY KNOWN AS
ResortQuest Maui Kaanapali Villas
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
250
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Frequently Asked Questions about Aston Maui Kaanapali Villas
Which popular attractions are close to Aston Maui Kaanapali Villas?
Nearby attractions include Ka'anapali Beach (1.1 km), Kahekili Beach Park (0.3 km), and The Spa at Black Rock (0.9 km).
What are some of the property amenities at Aston Maui Kaanapali Villas?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Aston Maui Kaanapali Villas?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Aston Maui Kaanapali Villas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Aston Maui Kaanapali Villas?
Yes, free parking is available to guests.
What are some restaurants close to Aston Maui Kaanapali Villas?
Conveniently located restaurants include Duke's Beach House, Pulehu, An Italian Grill, and Pailolo Bar & Grill.
Are there opportunities to exercise at Aston Maui Kaanapali Villas?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Aston Maui Kaanapali Villas have an airport shuttle?
Yes, Aston Maui Kaanapali Villas offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Aston Maui Kaanapali Villas?
Yes, laundry service and self serve laundry are offered to guests.
Does Aston Maui Kaanapali Villas offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Aston Maui Kaanapali Villas?
Many travellers enjoy visiting Old Lahaina Courthouse (6.1 km), Lahaina Jodo Mission (5.7 km), and Wo Hing Temple Museum (6.5 km).