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Lotte Hotel Guam

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#9 of 20 Hotels in Tumon
Certificate of Excellence
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1 room 2 adults 0 children
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Lotte Hotel Guam
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242 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Tamuning, null, Guam
Reviewed 11 October 2014

I am a local that stayed at club floor with my family for a birthday celebration. The rooms were very luxurious and the beds were comfortable; it had a panoramic view of Tumon that had me stunned, even though I am a local. The club lounge was very high end and served tasty breakfast, and the friendly staffs made me...

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5Thank Soo K
Sydney, Australia
Reviewed 6 October 2014

Lotte Hotel Guam surprised us with their superb service. All staff were accessible and very approachable. We felt sincerely welcomed from the moment we put our feet through their door until we left the same door after two days of our stay at the hotel. The food was excellent and healthy, and the facilities were neat and comfortable. The private...

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6Thank lemonsorbet30
West Chicago, Illinois
Reviewed 29 July 2014

This hotel is one of the kindest hotel, I've ever stayed. The staffs were ready for help customers, and kept smiling at the lobby. The highlight is a breakfast buffet. They have the best breakfast buffet in tumon area.

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12Thank BeautifulwithU
Hong Kong, China
Reviewed 17 July 2014

We are currently staying in the Lotte Hotel Guam, and it has been a wonderful experience so far. We arrived early and were able to check into our room immediately. The staff were very friendly and attentive and were willing to assist us in every way. The place wasn't like a zoo, but rather quite peaceful and quiet, which was...

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10Thank ChanSC1
Taipei, Taiwan
Reviewed 12 July 2014 via mobile

We stayed at the Lotte Hotel Guam for two nights in their Tower Deluxe Club Rooms, we were planning on booking their premium suite category however the hotel just opened and their suites were still under construction. Our rooms were on the 17th floor with a spectacular ocean view. The room was beautiful with French bathroom doors and chic furniture....

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23Thank Brian C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Lotte Hotel Guam, where luxury and elegance greet you the instant you step inside. This splendid 5 star hotel sits on beachfront prime property with gorgeous views of Tumon Bay Beach. It is conveniently located within walking distance to Pleasure Island, the tourist district of Guam where fabulous restaurants, cafes, and shopping centers are nearby and within an easy reach. Our magnificent lobby and unique terrace overlooking Tumon Bay will give every guest an awesome feeling of belonging. All of our 222 guest rooms are comfortably and stylishly designed and decorated with contemporary furniture. Especially tower wing will be transformed by a world famous designer HBA. Combine the wonderful hotel facilities with our exceptional service by our excellent and professional staff, each guest will experience hospitality as its finest. ... more   less 

Additional Information about Lotte Hotel Guam

Address: 185 Gun Beach Road, Tumon, Guam 96913-4202, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: $300 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lotte Hotel Guam 4*
Number of rooms: 222
Reservation Options:
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Also Known As:
Guam Aurora Resort Villa And Spa
Guam Aurora Resort Villa Hotel Tamuning
Guam Aurora Hotel
Guam Aurora Tamuning
Lotte Hotel Guam Tumon
Hotel Style:
#2 Family Hotel in Tumon
#6 Spa Hotel in Tumon
#8 Luxury Hotel in Tumon
#9 On the Beach Hotel in Tumon
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Questions & Answers

Here's what travellers have asked, with answers from Lotte Hotel Guam staff and other travellers.
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Questions? Get answers from Lotte Hotel Guam staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Staying December 19, 2016 ~ stay. Room number 1061”
 of 5 bubbles mashirou, 29 Dec 2016 | Read review
“Stay island wing if A/C fan speed concerns you!!!”
 of 5 bubbles CY74TPE, 9 Nov 2016 | Read review
“Stay out of the Island wing. Go tower!”
  • Very cheap, generic bath amenities for the hotel price - bring your own!
  • It did have a good view
  • Bathroom was dark and not good
  • TV viewable only from sitting area and not bed
  • A roomy sitting area
  • Bed was comfortable but you see it is missing a night table. Could move the luggage rack elsewhe
  • This was a terrible desk - chair way too low and no lighting
  • kitchenette
 of 5 bubbles AmazingD, 10 Sep 2016 | Read review
“partial ocean deluxe room for quietness and living room space”
 of 5 bubbles A5306GTjenniferl, 19 Jul 2016 | Read review
“Tower Wing can enjoy better and broader sea view”
 of 5 bubbles 401karinah, 18 May 2016 | Read review
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