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    The Westin Resort Guam

    105 Gun Beach Road, Tumon, Guam 96913-4202, Mariana Islands
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    2017-12-24 2017-12-25
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    US$324
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    Traveller (865)
    Room & Suite (466)
    Dining (263)
    Overview
    • Excellent29%
    • Very good47%
    • Average15%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “prego” (15 reviews)
    “heavenly bed” (12 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,245)
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    1 - 5 of 394 reviews

    Reviewed yesterday

    Looks great but that's where it ends.... AC works marginally, never stops running and "they cant fix it" Furniture has the finish peeling from desks. Counters are either deep down dirty or permanently stained with stains from drinks spilled and left during their "20 years...More

    Thank Jhammie M
    Reviewed 5 days ago

    Very clean property with outstanding beach access. Great location to access upscale shopping and a variety of restaurants. Underground free parking is convenient as well. Rooms were spacious and very clean. Location recommended for both families and business travel.

    Thank AlaskaEspana
    Reviewed 1 week ago

    The minute I walked in the lobby it has a very strong mold odder and so as my room. I had trouble with wifi and had to ask the operator but the phone rang for a very long time and no one answered. I had...More

    Thank 6tktktk
    Response from Harrison C, General Manager at The Westin Resort GuamResponded 1 week ago

    Dear 6tktktk, Thank you for choosing the Westin Resort Guam during your recent stay and for sharing your thoughts and experience with us. We are regretful to hear that we did not meet your expectations during your stay. We sincerely apologize for the inconveniences you...More

    Reviewed 1 week ago

    I have stayed at resorts all over the world and I must say this was one of the worst. It's a 20 year old property that you can tell has not been updated in 20 years. My room had terrible smell of mold. The maid...More

    Thank _teearamanibusan
    Response from Harrison C, General Manager at The Westin Resort GuamResponded 1 week ago

    Hafa Adai _teearamanibusan, Greetings from the Westin Resort Guam! Thank you for sharing your thoughts and experience with us during your recent stay. We sincerely apologize for the inconveniences you experienced during your stay at our property. We thank you for your valued comments and...More

    Reviewed 2 weeks ago

    I'm just finishing up my stay here and wanted to get everything down while it was fresh so that someone doesn't make the same mistake I made and stay here. Let me break down my rating and why I gave it 3 stars : Staff...More

    Thank Kristin S
    Response from The Westin Reso... M, Executive Assistant Manager at The Westin Resort GuamResponded 2 weeks ago

    Dear Ms. Kristin S., We sincerely thank you for choosing the Westin Resort Guam for your recent stay and for taking your precious time to reply on our online survey and share your thoughts and experience. It is truly unfortunate, and we are deeply regretful...More

    Hilton Guam Resort & Spa
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    Guam Reef & Olive Spa Resort
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    About
    Amenities
    • Top amenities
    • Free Internet
    • Pool
    • Beachfront
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$201 - US$625 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Tumon
    • #4 Spa Hotel in Tumon
    • #6 Luxury Hotel in Tumon
    • #7 On the Beach Hotel in Tumon
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 430
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Hotels.com, Travelocity, TripOnline SA, getaroom.com, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your The Westin Resort Guam reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mariana Islands >
    • Guam >
    • Tumon
    • Also Known As
    • The Westin Resort Guam Hotel Tumon ,
    • Westin Hotel Tumon ,
    • Westin Tumon ,
    • Tumon Westin ,
    • The Westin Resort Guam Tumon
    Add Photo Photos
    Traveller (865)
    Room & Suite (466)
    Dining (263)
    Pool & Beach (211)
    Hotel & Grounds (655)
    Bathroom (34)
    Business Centre & Event Rooms (13)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 40 hotels in Guam
    Outrigger Guam Beach Resort
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    Fiesta Resort Guam
    822 reviews
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    Guam Reef & Olive Spa Resort
    870 reviews
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    Hilton Guam Resort & Spa
    2,234 reviews
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Chun-Ta C
    6 March 2017|
    AnswerShow all 3 answers
    Response from Marilyn G | Reviewed this property |
    Hafa Adai, For more detailed info, pls email Westin public relation manager or call 671.647.1020 Thank you,
    2
    Votes
    Franny G
    13 January 2017|
    AnswerShow all 3 answers
    Response from Guamwestin | Property representative |
    Yes, we have baby cribs to rent. It is free of charge. More than happy to make arrangement for you. Please let us know prior to your arrival.
    0
    Votes
    Jay S
    4 November 2015|
    Answer
    Response from Guamwestin | Property representative |
    Thank you for your inquiry to us, The Westin Resort Guam. We are afraid that we have early check in together with early check out. We charge one night in order to block a room from previous night for your checking in at 5am... More
    0
    Votes
    Room Tips
    "find another property"
    Read review
    "Don't stay here."
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    "I just wouldn't stay here..."
    Read review
    "All rooms have at least an angled view of the ocean from the balcony."
    Read review
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