Nicely situated close to Bar Harbor and close to the entrance of Acadia National Park make this motel a nice choice. We visited both the town and the park and were very pleased with our locations. Amenities are nice for the area.
We originally booked 4 nights and added another night. This is a great find on Main Street, just outside the village and 0.5 mile walk to the waterfront. Rooms are very large and extremely clean. We loved our time in Bar Harbor and I will call the Cromwell first when I look for a room in the future. Joy the manager was very pleasant and accommodating. She even booked a room for my son who was staying at another hotel, he liked the Cromwell and came to stay where we were. I can’t say enough, Thank you Joy.... We will return!
Joy, the office manager is very aggressive and does not provide a sense of hospitality or Serenity. In response to a suggestion regarding her demeanor she replied “I have a lot on my plate, so should I cancel your reservation?” I never alluded to wanting to cancel until she said that. No one should ever pay to be treated in this manner.
You’ll read on many forums that this place is clean....it’s spotless. I appreciate that and want the owners to know how important that is. Rooms are larger than your average hotel and have want you need to enjoy your time. The exception was no coffee pot, which is supposedly due to the COVID event, I don’t get that? We brought our own knowing this in advance. Facility is just beyond the hustle and bustle of downtown, but an easy walk to everything. Location is great and quiet. Host was friendly, helpful and is taking COVID event and precautions seriously. Definitely will stay here again.
Our stay here was very clean and comfortable. Room was spacious, offered an in-room refrigerator and microwave, however no in-room coffee which was disappointing. Plenty of hot water, air conditioning, soft sheets and pillows. Bed was comfortable. There is an ironing board and iron provided as well as a hair dryer. Room was quiet. Reasonable distance from in town offerings such as restaurants and shopping. We enjoy walking and are able to do so comfortably so distance was not a problem at all. "Slightly out of town" location takes you away from the noise and frustration of traffic, etc. Following Covid restrictions, there is no housekeeping but there is a towel exchange (this is not a problem at all). We would definitely stay here again. Only complaint was no in room coffee (this shouldn't have anything to do with Covid as all cups are disposable).…