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Cova Hotel

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1,020 Reviews from our TripAdvisor Community

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Showing 666: English reviews
belgium
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 days ago NEW via mobile

I really liked this hotel. Staff was wonderful, especially Latoya (thank you!). We could check in early because we had a tight deadline with our rental car. The neighbourhood didn't really faze us (we're two women), we were told to stay clear of some streets which we did. In fact, the streets around this hotel are filled with great little... More 

Helpful?
Thank BelgiumTiggy
2 reviews
Reviewed 2 days ago NEW via mobile

Such an awesome place to stay nice and comfortable and clean - didn't have any problems at all for the area that this hotel is in it really made us feel safe at all time. Beautiful customer services from guest service check in staff and our friend Craig (the security guy) is full of knowledge and was so warm and... More 

Helpful?
Thank Ash T
Level Contributor
3 reviews
Reviewed 2 days ago NEW via mobile

A good, friendly stay! Meet the lovely Craig who was helpful, friendly and such a lovely man! He went out of his way to give us directions and tell us about this beautiful city. Thanks Craig :) Room was nice, clean and the extra facilities were handy. Would stay here again

Helpful?
Thank Kriddle11
Plainville, Massachusetts
Level Contributor
5 reviews
Reviewed 2 days ago NEW

The Cova Hotel was nice and clean. Hotel seems to have been recently remodeled. You have to pay to park at adjoining private garage. Neat roof top deck. About 10 minute walk to Union Square but area did not feel safe, was dirty, and sidewalks crowded with homeless people

Helpful?
Thank jessljnc
Kempsey, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

First time in San Francisco & stayed at this motel. We overlooked the bad location, rude staff, having to pay the extra deposit and not getting the room I had paid extra for while there. We had paid for a room with a view but when we had got there our room was flooding so we were given a standard... More 

Helpful?
Thank TheresaBarrenger
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day Theresa, Thank you for taking the time to voice your concerns. Our rooms are based on the room bed types and size such as Superior Rooms, Deluxe, and Suite rooms. We do not base any of these room types on views. You indeed booked a Superior Room which you were accommodated with. After reviewing your account I do... More 

Aspendale, Australia
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

I really liked the Cova. The staff were lovely & helpful, the rooms clean & tidy - Shame about the location in the middle of the tenderloin. If you want to cab or drive then it's fine - but if you want to walk (to union square) better to get a hotel closer so you feel safer.

Helpful?
Thank Tania A
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day Tania, Thank you so much for your most recent review of the Cova Hotel. We are very happy to know that you enjoyed your stay within the hotel. We understand your concern about our location in which we strive very hard to compensate with our service here. We hope you were able to take advantage of our shuttle... More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

We stayed at the Cova hotel for 2 nights during our first visit to San Francisco in a Superior King Room with breakfast included, and although we thoroughly enjoyed our time exploring the beautiful city, we wouldn't choose to stay in this hotel again if we ever have the opportunity to make a return visit. The decor and cleanliness of... More 

Helpful?
Thank longwaytoaustralia
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day, Thank you so much for your review of the Cova Hotel. We are sorry that you did not fully enjoy your stay with us due to the location of the hotel, lack of availability of our shuttle services, breakfast options, and that we were unable to accommodate with a late check out. We understand your concerns in which... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

To be completely honest and fair, the hotel was clean and hotel staff were great, friendly and helpful. Breakfast was continental and hotel had a really cool waffle maker and the kitchen staff are so lovely. We had read the reviews before we arrived and were undeterred by the homelessness as thought it "couldn't be that bad" but it was... More 

Helpful?
1 Thank Vicky H
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day Vicky, Thank you very much for your honest feedback concerning your experience at the Cova Hotel. Thank you for pointing out that the hotel services, property in itself, and amenities such as the free breakfast in the morning. To know that we succeeded in meeting your expectations is great. As for the location, we completely understand your concerns... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Loved my stay at the Cova and would definitely recommend this hotel! The room was clean and spacious. When we first arrived, Shadon checked us in at the front desk and was very friendly and helpful. Throughout our stay, we were lucky enough to go back to her for some suggestions on where to go throughout SF. Shadon's recommendation made... More 

Helpful?
1 Thank angsis
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day Angsis, Thank you so much for your fantastic review about the Customer Service received by our newly promoted Supervisor Shadon. She is surely a great asset to the hotel and we are so pleased to know that she made your visit to San Francisco unforgettable. We do hope that you enjoyed the beauty of our city. We look... More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of San Francisco, the COVA Hotel offers a delightful haven for travelers seeking spacious and comfortable lodging in a downtown atmosphere. COVA Hotel offers comfort, value, service and design. Newly renovated and providing the highest level of services at an affordable rate, our goal is to make your stay enjoyable. Room rates include complimentary continental breakfast and transportation to Union Square. ... more   less 

Additional Information about Cova Hotel

Address: 655 Ellis Street, San Francisco, CA 94109
Region: United States > California > San Francisco
Price Range: $170 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cova Hotel 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Cova Hotel San Francisco
Hotel Style:
#62 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Cova Hotel staff and other travellers.
11 questions
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constanta

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Questions? Get answers from Cova Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7th floor because the balcony was next floor up”
 of 5 bubbles carter72, 21 Oct 2016 | Read review
“Something facing away from Ellis St may keep out the noise of street arguments every night.”
 of 5 bubbles 665StevenR, 30 Sep 2016 | Read review
“inside rooms may be quieter”
 of 5 bubbles JimR387, 26 Jul 2016 | Read review
“Our room opened to the side and I found it very quiet”
 of 5 bubbles Pif1, 22 Jul 2016 | Read review
“If traveling with family, take the one bedroom suite , includes a kitchen which is very comfortable and useful when traveling with kids.”
 of 5 bubbles florcych, 17 Jul 2016 | Read review
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