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Me and a friend stayed here for 3 nights, we have never been to San Fran and having read about the didgy neighbourhood we were staying in we were a bit apprehensive! We did see a lot of homeless people & police were always around...More
This hotel is located in a very high crime area. We witnessed multiple drug deals On the street in front of this hotel, prostitutes at the corner, and other crimes. The area in front of the hotel was dirty. We also witnessed a homeless man...More
2 Thank firemanDavidF
Response from Joyce P, Guest Satisfaction Ambassador at Cova HotelResponded 15 April 2014
Thank you for your feedback.
Please accept our sincere apologies for the inconvenience you have encountered where Cova Hotel is located. We are in the center of downtown San Francisco. With that being said, the vivid city life that surrounds our hotel can...More
I stayed for 2 weeks: March 4 to 18. The room was clean and comfortable due to an excellent cleaning staff, who greet who greet you in the hallway every morning.
Even though there was construction going on the 7th floor, work didn't start until...More
The service from the staff of this hotel (one in particular) was absolutely exceptional. He was so helpful and gave us fantastic advice to see as much of San Francisco as we could in our short, 2 night stay. The rooms were clean and comfortable,...More
The room was clean and the service was perfect! The shuttle service and the staff was very helpful, very friendly, it made us fell like at home! Specially Glenn, Lorenco and Joy added so many wonderful helping details to our staying there, we enjoyed it...More
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Response from Matthew_Salvan | Property representative |
Good day Kat,
So sorry for the delay in response. The hotel is centrally located to many bus stops. Depending on where you are heading, we are less than 4 blocks away for a bus stop where your muni pass can be used. Just... More
Good day Kat,
So sorry for the delay in response. The hotel is centrally located to many bus stops. Depending on where you are heading, we are less than 4 blocks away for a bus stop where your muni pass can be used. Just letting you know that we do have a complimentary shuttle service to take you to Fisherman's Wharf, Union Square, and Japantown/Civic Center Bart. What a lot of our guests are saying about utilizing Uber and/or lyft is true. As a SF native, Lyft is my bestfriend.
As for your luggage, the only time we would charges $2.00 is in the case you would be checking out and leaving your bags over a long period of time. Other than that reason, holding your luggage is complimentary.